Ashley Court, Kettering, Northamptonshire
Ashley Court, Kettering, Northamptonshire
Ashley Court, Kettering, Northamptonshire

Located in a pleasant residential area of Kettering, Ashley Court Care Home has pleasant residential surroundings that are ideal for individuals with care needs to continue to pursue an independent and fulfilling lifestyle.

The home's friendly team are welcoming to visitors, while being experienced in delivering person-centred care methods using modern systems and technology.

Dementia care is practised at Ashley Court along with residential care, where a sensory garden and relaxation room proves a popular addition amongst all individuals.

Group: Regal Care Trading Ltd

Person in charge: Jacqui Marks (Manager)

Local Authority / Social Services: Northamptonshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 38 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 40+.

Single Rooms: 38

Rooms with ensuite WC: 38

Weekly Charges Guide: Personal Care Single £700 – £850

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

Visitors are always welcome at anytime.

Parking:

Ashley Court has private parking to the side of the home.

Latest CQC* Report on Ashley Court: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.4 (9.428)

The Review Score of 9.4 (maximum of 10) for Ashley Court is based on 13 Review/Recommendations in the last 2 years. This Review Score of 9.428 is made up of a Quality Score of 4.744 Points (maximum of 5) relating to the rating and a Quantity Score of 4.684 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.428 for Ashley Court is based on 13 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.744 for Ashley Court is calculated as follows: ( (118 Excellents x 5) + (36 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.744

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.684 for Ashley Court is calculated as follows:

      1. 13 Positive Reviews = 3

      2. 0.1 x 13 Positive Reviews = 1.300 (maximum score = 1)

      3. (13 Positive Reviews ÷ 38 Registered Beds) x 2 = 0.684

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


The staff at Ashley Court have always been caring and attentive. They are always positive and cheerful when talking to mum. The home itself is clean and tidy at all times with enough activities to keep the residents occupied.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

There is an excellent service provided for my elderly mother constant up to date information on health and other important issues. I would recommend the care to all my contacts.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic caring staff who always have a smile on their face. A well organised facility with an extremely competent manager. I would recommend this facility to other people in the area.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been here at Ashley Court from 2011, so 5 years. Her room is always clean, and the staff make sure that she has drinks. When the family come and visit, always made welcome. Mum has improved and her fluid and food intake are improved also.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Ashley Court for three months and has settled in well. I visit mum regularly and have always found her to be well looked after by the caring staff who are always friendly and helpful. The home is very well run and is always very clean and tidy. The residents all seem to be very happy ad enjoying their regular entertainment and activities.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I found Ashley Court very helpful, very kind to my mother, but what is more important is that my mother was happy there. My mother and I went out during my day my mother told me she wanted to go home, that said it all.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum became a resident in Oct 2014 and from the start of her time at the home, enjoyed her stay. She was always cheerful and happy and even though she had Dementia, I honestly believe that in 18 months, she had not deteriorated much at all and had stayed remarkably stable, helped I am sure, by activity and by the friendly staff and other residents. She particularly enjoyed music, especially if she could join in with the sing - songs. The family enjoyed these events as well and it was great to see that she could remember more of the words from the lyrics than we could!
Mum took a turn for the worse recently and on Saturday after a difficult couple of days, she slipped away very peacefully, surrounded by the family. The staff, as usual, were fantastically caring and made a difficult time more bearable.
I do not want to mention anyone individually, because they all do a difficult job really well, but thanks to the Manager and her team; you are all wonderful!

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jacqui Marks, Manager at Ashley Court responded to this review on 04 Apr 2016:

Thank you for your thoughtful feedback about the home and staff it really is appreciated.
Thanks for the memories love from all at Ashley Court

Friendly caring staff. Vivacious activities officer, encourages residents to participate in events/activities. Helpful management team - ready to answer your questions and give information. Home could do with a refurbishment.

How likely would you be to recommend Ashley Court? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Home is well kept, tidy very clean, staff are very helpful with the concerns of the residents. Food and drink are very good, residents rooms are very clean and tidy too, entertainment could be better but overall generally this home is very good.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

The care home is a very caring pace, and the staff are also very good. No complaints at all.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident at Ashley Court for almost two years. Our family has been amazed at the transformation in her attitude and demeanour since being there. This is all down to the care, support and professionalism of all the staff at Ashley Court. The range and quality of entertainment and stimulation provided is outstanding and on a regular basis. I have recommended the home to friends who have family in the same position and would not hesitate to do so again.

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been a resident of Ashley Court for almost 2 years and myself and my sister have nothing but praise for the way in which she is cared. She has settled into the home, which she now thinks of as her home, and has always been treated with great respect . We feel that all the staff know her and understand her personality and different character traits and treat her in a 100% manner as an individual. In our opinion our mother's quality of life has improved dramatically since she entered the home. She engages with other residents, there is a fantastic activities programme with a great variety from arts/crafts to singers/dancers to stimulate the residents, her personal appearance and hygiene are extremely well looked after as are her dietary needs. We looked at some pretty depressing homes before we chose Ashley Court for mum and all I can say is that we now feel so lucky that she is where she is, always knowing that she is happy and being well looked after. Brilliant!

How likely would you be to recommend Ashley Court? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2015

CQC Rated

Recipient: Ashley Court

Date: Tuesday 24 Feb 2015

more details

Job Vacancies

Maintenance Person

Dependant Upon Experience (Care Home / Nursing Home • Full Time or Part Time)
Kettering, Northamptonshire

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Ashley Court