The Herons, Nottingham, Nottinghamshire
The Herons, Nottingham, Nottinghamshire
The Herons, Nottingham, Nottinghamshire

The Herons, in Nottingham, is fully-equipped and furnished for the practice of residential care, supporting sound practices within a satisfying living environment.

A range of communal areas and modern care equipment make for a versatile outlook, with personal interests and an active lifestyle encouraged as a core part of the service.

All carers are highly qualified and follow regulatory requirements.

Group: MHA (Methodist Homes)

Person in charge: Jennifer Martindale (Home Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 39 residents

Registered Care Categories*: Old Age • Younger Adults

Admission Information: Ages 55+.

Single Rooms: 39

Rooms with ensuite WC: 39

Facilities & Services: Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Herons: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.2 (8.232)

The user Review Score of 8.2 for The Herons is based on 3 Review/Recommendations. This Review Score of 8.232 is made up of 4.778 Points relating to the ratings and 3.454 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My mother only moved into The Herons back in March 2015. It was very difficult for her to accept this was her home and although quite a lot of personal items were brought in with her, she found her time there daunting and she could not settle. My mother totally admitted the staff were wonderful, kind and could not do enough for her. It was all too much for her to deal with. The staff made the family feel we were leaving her in a place of safety and they tried their utmost to put our minds at rest at all times. Mum passed away 13/9/15

How likely would you be to recommend The Herons? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I recommended The Herons to my father as I (his daughter) work at The Herons. I work nights and have worked at The Herons for seven years. A couple of months ago my sister-in-law started working here. My father is very happy here and has come on leaps and bounds, he loves the home/staff

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a retired social worker who has seen the inside of many care home and did not want to go and live in one. We persuaded her to try two weeks respite because staying at home with homecare was having a detrimental effect on her health. After two weeks at The Herons she was sleeping better, eating a more varied diet than she has in years and had been able to get outside and exercise more than she has in the last three months.
It wasn't enough to persuade her to stay on instead of going home, and she wasn't without grumbles, but she did say that as care homes go, it is one of the best, the staff are very nice and the manager is very approachable. I full agree, the staff have been excellent!

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for The Herons

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

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Job Vacancies

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Staff Profiles

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Care Home Idol 2015

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