Jubilee Court Care Home

Nabbs Lane, Hucknall, Nottingham NG15 6HB

Jubilee Court Care Home, Nottingham, Nottinghamshire
Jubilee Court Care Home, Nottingham, Nottinghamshire
Jubilee Court Care Home, Nottingham, Nottinghamshire

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia.

An experienced team understand the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation.

An activities programme helps to support personal interests and contributes strongly to physical and emotional well-being.

Group: Runwood Homes Ltd

Person in charge: Mihaela Oprea (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 75 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest CQC* Report on Jubilee Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.2 Jubilee Court Care Home has a Review Score of 9.2 (9.167)

The Review Score of 9.2 (maximum of 10) for Jubilee Court Care Home is based on 20 Review/Recommendations in the last 2 years. This Review Score of 9.167 is made up of a Quality Score of 4.634 Points (maximum of 5) relating to the rating and a Quantity Score of 4.533 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.167 for Jubilee Court Care Home is based on 20 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.634 for Jubilee Court Care Home is calculated as follows: ( (162 Excellents x 5) + (60 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 235 Ratings = 4.634

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.533 for Jubilee Court Care Home is calculated as follows:

      1. 20 Positive Reviews = 3

      2. 0.1 x 20 Positive Reviews = 2.000 (maximum score = 1)

      3. (20 Positive Reviews ÷ 75 Registered Beds) x 2 = 0.533

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Jubilee Court Care Home?

  • Extremely LIKELY
    18
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Jubilee Court Care Home

  • Daughter of Resident/Service User
    4
  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    2
  • Sister of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

12 Reviews* is 4.5 out of 5

*The Average Rating only uses ratings from the 12 reviews. Ratings from the 8 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Only one possible info to say, I feel I am staying at a 5* hotel. Although disabled, I am treated like a normal person.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Jubilee Court is a wonderful care home. We are so glad they had a vacancy. All the staff have a fabulous attitude and regard this as the residents' home. They are really kind and caring. Our relative is really happy here following a stroke. There are lots of activities and outings. The food is very good and the surroundings are lovely. Also, it always smells fresh which is more important than you might think.

The Manager is fantastic and very helpful and the Care Team Leader is also very wonderful.

The tea rooms, in particular, make it really easy for visitors as it is almost like taking your relative out. It is lovely to be able to make them and yourselves a drink whenever you want one.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience at Jubilee Court was a very short stay, one week only. In that week I was looked after by a few care workers and they did the job okay. It seems the home is quite happy, and my stay was happy one.

How likely would you be to recommend Jubilee Court Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother and I are so happy with the care, support, set up, rooms... everything!

It is so awful to lose family to dementia, but the care is way above and beyond. You hear of horror stories about care homes - not here. Thank you so much.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My brother who has had two stays at this care home refers to it as his hotel, and he will be going again I would recommend this to anyone. My brother looks forward to going on his holiday.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has been cared for very well for almost 3 years at Jubilee. She has been happy and even with her dementia she joins in activities. The staff seem very fond of her. She gets frightened sometimes but that's how Mam was even before her stay with you and even before her illness escalated. We were always informed if Mam has a fall or slight injury. It gives us (my two brothers/sister and me) great relief that she has adapted so well to the care. Thanks to all concerned.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I'm very happy to live here. The staff are all good and always there to help you. I'm very satisfied with the food and you can have extras if you want them. I enjoy staying here.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Always a pleasure to visit my nan here. The staff are really friendly, and always happy to help. She really loves doing the activities.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I love living here the staff are very pleasant and helpful.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was impressed when first visiting Jubilee Court to see what it was like with a view to my mother coming here.(shown around by the manager). The staff and management are caring and compassionate towards residents and their family members who visit. The rooms are of a good standard all with en-suite wet room facilities.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother stayed at Jubilee Court for the last few weeks of her life, the stay was short but sweet. The care was outstanding, and all the staff were wonderful, I can't begin to thank them enough. The manager really cares about every resident, nothing was too much to ask and I would highly recommend Jubilee Court 150%.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are warm friendly and helpful. When visiting my partner appears settled and contented with the situation away from home.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The home appears to be very well run. The staff are very cordial and welcoming and those in Windsor suite always thank us for coming. The manager particularly is very appreciative of me coming to stimulate those who care to listen to me playing.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Good

I was really worried that my mother would hate being in a care home when she arrived for a few weeks of care after hospitalisation. However, she settled in at Jubilee Court in just a few days, and ended up staying several weeks longer at her own request.

The care was excellent, she particularly liked it that the same individuals helped her and she got to know them well. One even made her a crochet bag that she could attach to her walking frame to carry personal items in. Another spent a long time with her when she was unwell. The home is quite large, but split into smaller units with just a few residents making it homely. There was a lounge with a TV in, but also a separate quiet sitting area where my mother loved to sit and chat to the new friends she had made. The bedrooms are modern, of a good size with full en suite facilities, and with two chairs.

A nice touch was the traditional tea room where visitors can have a trip out with their friends and family without leaving the premises, and a wide variety of activities and entertainment were available too.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very friendly staff. Resident well looked after. Good activities for those who want them. The food looks excellent. The home is well decorated and kept very clean. Always greeted and the staff get to know you.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

Excellent home, very homely, very well run. All staff are very caring and professional. Rooms are all spotlessly clean and fresh. Fantastic food and good portion sizes. My grandma loves Jubilee Court and joining in all the activities which are provided by the home. Her clothes are always clean and pressed up nicely. Fantastic home, would highly recommend. Well done Jubilee Court, to the manager and all staff - keep up the good work.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When visiting you are greeted as if you are family. All the staff are very friendly and helpful. The care provided is very good as is the food. I have no concerns regarding my step fathers care. He is safe, putting on weight and looks healthier than he has looked for years.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My brother went into Jubilee Court Care Home after Christmas, he has a lovely room which is cleaned every day. The carers are wonderful with him he is washed and showered as he needs this help. He is very settled and happy here, he loves watching his TV, they always bring him a drink when he wants one. I couldn't wish for a better service I have peace of mind.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault the care given to my 92 year old aunt. Very caring staff.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After looking at many care homes for my husband I was delighted when I found Jubilee Court.
The staff are wonderful and the care - excellent.
My husbands room is clean, bright and very pleasant with en-suite. The food - good home cooking (I had Sunday lunch there). I can also take our little dog to visit George, which really make shim happy. George has Vascular Dementia and after caring for him for 6 years it was too much for me, but now I know he is being well looked after. He has only been there 2 weeks, but my "Gut" feeling tells me that this is what we have been looking for.

How likely would you be to recommend Jubilee Court Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Jubilee Court Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Jubilee Court Care Home