Jubilee Court Care Home

Nabbs Lane, Hucknall, Nottingham NG15 6HB

Jubilee Court Care Home, Nottingham, Nottinghamshire
Jubilee Court Care Home, Nottingham, Nottinghamshire
Jubilee Court Care Home, Nottingham, Nottinghamshire

Jubilee Court Care Home, based in the Hucknall area of Nottingham, is highly suited to the care provision of older people with care needs, including for individuals with a form of dementia.

An experienced team understand the sensitivities involved in caring for those with fragile mental health, maintaining a positive and friendly environment that builds self-esteem and makes the most of the homely qualities of the accommodation.

An activities programme helps to support personal interests and contributes strongly to physical and emotional well-being.

Group: Runwood Homes Ltd

Person in charge: Mihaela Oprea (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 75 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 75

Rooms with ensuite WC: 75

Facilities & Services: Palliative Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room

Latest CQC* Report on Jubilee Court Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.1 Jubilee Court Care Home has a Review Score of 9.1 (9.104)

The Review Score of 9.1 (maximum of 10) for Jubilee Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for Jubilee Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.504 for Jubilee Court Care Home is calculated as follows: ( (71 Excellents x 5) + (37 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 119 Ratings = 4.504

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.6 Points relating to the number of positive Reviews for Jubilee Court Care Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 15 positive Reviews (75 registered beds ÷ 5). 9 Reviews ÷ 15 Target = 0.600

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Jubilee Court Care Home?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Jubilee Court Care Home

  • Daughter of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • Sister of Resident/Service User
    1
  • more

Only one possible info to say, I feel I am staying at a 5* hotel. Although disabled, I am treated like a normal person.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Jubilee Court is a wonderful care home. We are so glad they had a vacancy. All the staff have a fabulous attitude and regard this as the residents' home. They are really kind and caring. Our relative is really happy here following a stroke. There are lots of activities and outings. The food is very good and the surroundings are lovely. Also, it always smells fresh which is more important than you might think.

The Manager is fantastic and very helpful and the Care Team Leader is also very wonderful.

The tea rooms, in particular, make it really easy for visitors as it is almost like taking your relative out. It is lovely to be able to make them and yourselves a drink whenever you want one.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience at Jubilee Court was a very short stay, one week only. In that week I was looked after by a few care workers and they did the job okay. It seems the home is quite happy, and my stay was happy one.

How likely would you be to recommend Jubilee Court Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother and I are so happy with the care, support, set up, rooms... everything!

It is so awful to lose family to dementia, but the care is way above and beyond. You hear of horror stories about care homes - not here. Thank you so much.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

My brother who has had two stays at this care home refers to it as his hotel, and he will be going again I would recommend this to anyone. My brother looks forward to going on his holiday.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother has been cared for very well for almost 3 years at Jubilee. She has been happy and even with her dementia she joins in activities. The staff seem very fond of her. She gets frightened sometimes but that's how Mam was even before her stay with you and even before her illness escalated. We were always informed if Mam has a fall or slight injury. It gives us (my two brothers/sister and me) great relief that she has adapted so well to the care. Thanks to all concerned.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always a pleasure to visit my nan here. The staff are really friendly, and always happy to help. She really loves doing the activities.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I was impressed when first visiting Jubilee Court to see what it was like with a view to my mother coming here.(shown around by the manager). The staff and management are caring and compassionate towards residents and their family members who visit. The rooms are of a good standard all with en-suite wet room facilities.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother stayed at Jubilee Court for the last few weeks of her life, the stay was short but sweet. The care was outstanding, and all the staff were wonderful, I can't begin to thank them enough. The manager really cares about every resident, nothing was too much to ask and I would highly recommend Jubilee Court 150%.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was really worried that my mother would hate being in a care home when she arrived for a few weeks of care after hospitalisation. However, she settled in at Jubilee Court in just a few days, and ended up staying several weeks longer at her own request.

The care was excellent, she particularly liked it that the same individuals helped her and she got to know them well. One even made her a crochet bag that she could attach to her walking frame to carry personal items in. Another spent a long time with her when she was unwell. The home is quite large, but split into smaller units with just a few residents making it homely. There was a lounge with a TV in, but also a separate quiet sitting area where my mother loved to sit and chat to the new friends she had made. The bedrooms are modern, of a good size with full en suite facilities, and with two chairs.

A nice touch was the traditional tea room where visitors can have a trip out with their friends and family without leaving the premises, and a wide variety of activities and entertainment were available too.

How likely would you be to recommend Jubilee Court Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

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Care Home Idol 2016

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