Kestrel Lodge Care Home, Nottingham, Nottinghamshire
Kestrel Lodge Care Home, Nottingham, Nottinghamshire
Kestrel Lodge Care Home, Nottingham, Nottinghamshire

Kestrel Lodge is located in the centre of Kirkby-in-Ashfield and public transport, shops and the M1 motorway are all easily accessible.

Kestrel Lodge was a vicarage that has been extended and sympathetically converted. The majority of rooms are en-suite and are mainly for single occupancy, however, several are large enough for sharing.

Kestrel Lodge specialises in dementia and residential care provision, pursuing modern and innovative techniques to suit each individual personal preferences. Kestrel Lodge has been awarded PEARL recognised by FSHC as it shows dedication to Positively Enrich and Enhance Resident Lives.

The service takes on both short and long-term contracts, takes the thoughts and concerns of residents' loved ones into consideration and looks to get to know each user individually.

Kestrel Lodge has a large lounge which has been divided into separate smaller areas. Also available is a kitchen, which residents and families can use. Traditional, home cooked food using fresh produce can be enjoyed in the separate dining room. Special diets can also be catered for. Daily choices are available.

The home is visited by an experienced hair stylist and a qualified chiropodist. Complementary therapies can be arranged.

A varied programme of activities are available supplied by the skilled and knowledgeable Personal Activities Leaders to stimulate residents through activities, one-to-one sessions and opportunities to visit the local area.

Group: Four Seasons Health Care

Person in charge: Chris Harpham (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Admission Information: Ages 65+.

Single Rooms: 27

Rooms with ensuite WC: 21

Facilities & Services: Respite Care • Own GP if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest CQC* Report on Kestrel Lodge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.383)

The Review Score of 8.4 (maximum of 10) for Kestrel Lodge Care Home is based on 3 Review/Recommendations in the last 2 years. This Review Score of 8.383 is made up of a Quality Score of 4.861 Points (maximum of 5) relating to the rating and a Quantity Score of 3.522 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.383 for Kestrel Lodge Care Home is based on 3 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.861 for Kestrel Lodge Care Home is calculated as follows: ( (31 Excellents x 5) + (5 Goods x 4) ) ÷ 36 Ratings = 4.861

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.522 for Kestrel Lodge Care Home is calculated as follows:

      1. 3 Positive Reviews = 3

      2. 0.1 x 3 Positive Reviews = 0.300

      3. (3 Positive Reviews ÷ 27 Registered Beds) x 2 = 0.222

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


The home had a beautiful garden for resident to grow their own fruit and veg, and the lounge was homely and inviting, staff were friendly and treated my friend with dignity and respect, the manager was friendly and always had time for a chat, food was lovely.

How likely would you be to recommend Kestrel Lodge Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kestrel Lodge was my mum's home for 3 years. She was treated with love, care and dignity by all the staff and her every need was met cheerfully. The lovely decor and gardens (pets too!) provided extra stimulus for the residents, well done! We would always recommend the Kestrel Lodge to anyone who needs wonderful care for their loved one. Thank you.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother moved into Kestrel Lodge in April 2013 and has not looked back. She is happy and well adjusted. The staff are exceptional and treat everyone with care, understanding and dignity. They make sure that no one is ignored or left out especially during activities (there has recently been a 'day at the beach' day) but also take care if someone does not want to join in. This can be challenging but the staff here make caring look so easy.

Along side the activities there are also resident and family meetings arranged where all residents can have a say about how things are run and if they would like anything to be put in place. Family members are also encouraged to attend and give input.

My mother (having had several stays in other cares homes) is constantly telling me, and anyone who will listen, that this is the best Care Home in the country and I am inclined to believe her.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Kestrel Lodge Care Home

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

November 2014

Pearl

Recipient: Kestrel Lodge Care Home

Date: Monday 10 Nov 2014

more details

Job Vacancies

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Staff Profiles

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Care Home Idol 2015

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