Leawood Manor

Hilton Crescent, West Bridgeford, Nottingham NG2 6HY

Leawood Manor, Nottingham, Nottinghamshire
Leawood Manor, Nottingham, Nottinghamshire
Leawood Manor, Nottingham, Nottinghamshire

Leawood Manor is a seventy capacity service that combines the skills of professional carers with a homely environment that suits personal comforts and a relaxing retirement.

Carers respect the privacy and dignity of all occupants, while being experienced in helping those with dementia to reduce the level of stress and anxiety that effects their daily lives.

A spacious interior is excellent for residents with physical disability, with a programme of activities and entertainments proving a popular and healthy addition.

Group: Runwood Homes Ltd

Person in charge: Jeremy Dignum (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 71 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 71

Shared Rooms: 0

Rooms with ensuite WC: 71

Facilities & Services: Respite Care

Latest CQC* Report on Leawood Manor: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9 Leawood Manor has a Review Score of 9 (8.952)

The Review Score of 9 (maximum of 10) for Leawood Manor is based on 8 Review/Recommendations in the last 2 years. This Review Score of 8.952 is made up of a Quality Score of 4.927 Points (maximum of 5) relating to the rating and a Quantity Score of 4.025 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.952 for Leawood Manor is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.927 for Leawood Manor is calculated as follows: ( (89 Excellents x 5) + (7 Goods x 4) ) ÷ 96 Ratings = 4.927

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.025 for Leawood Manor is calculated as follows:

      1. 8 Positive Reviews = 3

      2. 0.1 x 8 Positive Reviews = 0.800

      3. (8 Positive Reviews ÷ 71 Registered Beds) x 2 = 0.225

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Leawood Manor?

  • Extremely LIKELY
    5
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Leawood Manor

  • Resident / Service User
    4
  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

1 Reviews* is 4.8 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 7 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Very welcome and made to feel at home. Anything I needed to ask I could and got reassured. Very friendly people.

How likely would you be to recommend Leawood Manor? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Ray says he is very happy here. He enjoys his chips and baked beans. The chef in the kitchen always brings him ice cream. Have a laugh with the staff.

How likely would you be to recommend Leawood Manor? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found the home very clean and the food very good. The staff are lovely and treat the residents with care and understanding, the manager runs things very well and is always there if you need any help.

How likely would you be to recommend Leawood Manor? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have now been living at Leawood for two years, and relocated from Hull to be close to my family. I enjoy most things at Leawood, especially the food and the care. My room opens to the garden which I love. The staff are excellent and it's been good more for me.

How likely would you be to recommend Leawood Manor? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I love living here. All the staff are lovely, I always talk to my friends. The staff look after my babies in the nursery downstairs.

How likely would you be to recommend Leawood Manor? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care throughout all aspects, manager to cleaners! Wonderful. Great respect shown at all times. Have recommend Leawood Manor as a care home cannot find fault.

How likely would you be to recommend Leawood Manor? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident for 2.5 years and I am still very impressed with Leawood Manor; the staff are brilliant all the way from housekeeping to senior management and our family is really appreciative of all that is done for Mum, other residents, families and visitors. The home have worked hard to develop an Activities Programme for residents; a difficult task given the level of possible 'engagement' by the participants - the programme includes a tireless keep fit instructor, live animals to interact with, quizzes, musical diversions, input from the local church and all this is underpinned by two part time activity co-ordinators who work very hard to bring fresh ideas and concepts into the home. The philosophy of the home is one of openness and transparency and staff are always available to answer queries and be helpful to all; we also know health professional who currently work in Leawood on a regular basis and feedback from them is very positive indeed, which is good to know as a relative. One minuscule gripe is that the displays outside and inside the reception areas, including the staff mug shot photograph,s lack freshness and relevance and do not do Leawood justice compared with the very high standard of other aspects of care and support...a very small blemish on an otherwise quality home.

How likely would you be to recommend Leawood Manor? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother was in Leawood Manor for only a couple of months but I can't praise the management and staff highly enough. They always treated mum with patience, compassion, dignity and respect in all aspects of her care, and couldn't do enough for her. They always went the extra mile to ensure she was happy and had everything she needed, which wasn't an easy task.

If you are considering a care home for a loved one in West Bridgford then you don't need to look any further than Leawood Manor.

A huge thank you to Jeremy and his team for everything they did for mum, and for always making me feel so welcome and part of the Leawood family.

Lorna

How likely would you be to recommend Leawood Manor? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Leawood Manor