13 Station Road, Lowdham, Nottingham NG14 7DU
Group: Sun Care Homes Ltd
Person in charge: Elaine Jepson (Manager)
Local Authority / Social Services: Nottinghamshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 18 residents
Registered Care Categories*: Dementia • Old Age
Single Rooms: 18
Weekly Charges Guide: Personal Care Single £360 – £400
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest CQC* Report on Victoria Cottage: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Victoria Cottage has a Review Score of 4.6 (4.583)
The Review Score of 4.6 (maximum of 10) for Victoria Cottage is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Victoria Cottage in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.583 for Victoria Cottage is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 0 Points relating to the number of positive Reviews for Victoria Cottage is based on 0 positive Reviews in the last 12 months and is calculated as follows:
0 = -0.25
Target of 3.6 positive Reviews (18 registered beds ÷ 5). 0 Reviews ÷ 3.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Victoria Cottage?
Reviewer Connection to Victoria Cottage
Submitted from a Website Submission by Helen on Tuesday 20 October 2015. Relates to August 2015.
I have nothing but praise and fondness for the staff at Victoria Cottage. I am delighted with the care my dad received in a very homely setting. Nothing was ever too much trouble and dad was always treated with great kindness and sympathy. We all got to know each other well, in particular, the Manager and two senior carers and have nothing but enormous respect for all they do and the good humour and upbeat manner they do it in. They provided something very special and really helped us as a family to look after dad. Of all care homes, I am so happy dad was looked after by the wonderful staff here.
How likely would you be to recommend Victoria Cottage? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Victoria Cottage