Middleton Hall Care Home

205/207 Grimshaw Lane, Middleton, Manchester M24 2BW

Middleton Hall Care Home, Manchester, Greater Manchester
Middleton Hall Care Home, Manchester, Greater Manchester
Middleton Hall Care Home, Manchester, Greater Manchester

Middleton Hall Care Home is a Rochdale facility that provides both long-term residential and short-term temporary care, aspiring to efficient methods and incorporating the latest care methods and technologies.

The service is set up to respect the independence of residents, supporting personal freedoms and privacy while ensuring that carers can be contacted at any time of the day or night.

An activities programme and musical events are also organised for the physical and mental health benefits of a satisfying lifestyle.

Owner: Horizon Residential Homes Ltd

Person in charge: Wendy Baggott (Manager)

Local Authority / Social Services: Rochdale Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 24 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 24

Rooms with ensuite WC: 10

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest CQC* Report on Middleton Hall Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 Middleton Hall Care Home has a Review Score of 9.7 (9.672)

The Review Score of 9.7 (maximum of 10) for Middleton Hall Care Home is based on 16 Review/Recommendations in the last 2 years. This Review Score of 9.672 is made up of a Quality Score of 4.672 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.672 for Middleton Hall Care Home is based on 16 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.672 for Middleton Hall Care Home is calculated as follows: ( (135 Excellents x 5) + (52 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 192 Ratings = 4.672

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Middleton Hall Care Home is calculated as follows:

      1. 16 Positive Reviews = 3

      2. 0.1 x 16 Positive Reviews = 1.600 (maximum score = 1)

      3. (16 Positive Reviews ÷ 24 Registered Beds) x 2 = 1.333 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Middleton Hall Care Home?

  • Extremely LIKELY
    13
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Middleton Hall Care Home

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    5
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • Niece of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

13 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 13 reviews. Ratings from the 3 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

It is alright - would be happier at home. The staff are alright. I have no complaints. Food is alright - now good. Room is passable.

How likely would you be to recommend Middleton Hall Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My friend has been a resident at the above care home since Feb 2016. He was dying when admitted to the care home with the care and kindness given to him in this space of time he is a different person. The staff are amazing to all residents, not just my friend. I would like to say it is an amazing place.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is very with the care she receives. The support is superb in my opinion. The home is very welcoming. The staff are lovely and friendly. The staff always contact if any incidents happen with my mum. They are always thorough, and keep me updated with care plans and reviews. Most importantly my mum is well looked after safe and happy.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the way my mum is treated here, she seems very happy and settled. Not really happy about activities, but saying that I am not here all the time, but never seen anything going on. The food seems quite good and she seems to like it. I have never heard her complain about the food.

How likely would you be to recommend Middleton Hall Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My 90 yr old aunt was living alone in Shropshire, no close relatives near by but lots of friends popping in and out. Due to failing health it was unsafe for her to carry on, so she faced the daunting task of moving to Middleton Hall to be near family. She was very anxious about the upheaval and huge change to her lifestyle. From day one she said she felt it was home from home, the staff and residents are extremely kind and welcoming. She says she is very happy and wants for nothing, the food is good with lots of choice, the home is clean and cheerful, staff extremely pleasant and friendly. She has her nails polished and hair done regularly, always looks happy and smartly dressed. She said she just wishes she had made the move sooner. Highly recommended.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad has been a resident at Middleton Hall for 5 1/2 years. Although his health has slowly declined over this period the standard of care he has received since he arrived there has far from declined. Indeed, it improves with every year that passes. I truly believe that it is only the kindness and concern of all the staff that keeps Dad not only alive, but comfortable and content.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has only resided at Middleton Hall for three days, so my impressions must be seen in the light of very little experience, however during the period when the decision to move mum was made to the present, I can only say that I am very impressed with all aspects of the care mum is receiving at Middleton Hall. The staff are pleasant, obviously committed to giving a very high standard of care, and helpful in all respects. The business side of things is carried out very professionally and this does not interfere with the care given to residents. I am very happy indeed for my mother to stay here on a long term basis.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I love the staff, treatment, honesty and dignity. Should I need anything it is brought for me as soon as humanly possible. All the staff strive to make me as comfortable as possible at all given times.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friend getting care and attention needed. Settled in and is enjoying the experience of being cared for in a friendly environment. Staff obliging in all aspects of care and dignity. Food excellent.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am enjoying my stay at Middleton Hall, they allow my son to come for his tea every Friday.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I enjoy living at Middleton Hall.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I came to Middleton Hall on respite, I am enjoying my stay and having a good rest.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brothers and I are really pleased with the care my mam gets. All the staff are really friendly and look after the family as well as my mam. My mam has gained some weight in the last couple of months and is always smartly turned out.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff at Middleton Hall have looked after my mum very well with great care and dignity.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very good. Nice caring staff. Well looked after. Enjoyed his stay and would recommend to others.

How likely would you be to recommend Middleton Hall Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Many thanks for all your care and understanding in moving mum top a more convenient room for access! All your help with her medical care in making mum more comfortable. Thank you fore making mum's "home" a fun place over the festive season, with parties, shows and games. The love everyone gives help!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Middleton Hall Care Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Middleton Hall Care Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Middleton Hall Care Home