Peel Moat Care Home

2 Peel Moat Road, Heaton Moor, Stockport SK4 4PL

Peel Moat Care Home, Stockport, Greater Manchester
Peel Moat Care Home, Stockport, Greater Manchester
Peel Moat Care Home, Stockport, Greater Manchester

Peel Moat Care Home, in Stockport, is located in a quiet residential area but within walking distance to shops and restaurants in desirable Heaton Moor.

The home has been converted and modernised to provide the best environment for older people with frailties and age related physical conditions. Peel Moat has just been refurbished and is undoubtably one of the finest in the area for comfort and quality.

The home enables individuals to enjoy supported living in a very peaceful and comfortable setting, supported by a group of skilled, attentive and caring staff. The home enjoys a reputation for excellent care.

Group: Harbour Healthcare Ltd

Person in charge: Daniel Moult (Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 31 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Speech Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 27

Shared Rooms: 2

Rooms with ensuite WC: 8

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

We welcome visitors to the home at anytime.

Parking:

Peel Moat has a car park at the rear of the building.

Latest CQC* Report on Peel Moat Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.5 (9.489)

The Review Score of 9.5 (maximum of 10) for Peel Moat Care Home is based on 16 Review/Recommendations in the last 2 years. This Review Score of 9.489 is made up of a Quality Score of 4.489 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.489 for Peel Moat Care Home is based on 16 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.489 for Peel Moat Care Home is calculated as follows: ( (96 Excellents x 5) + (91 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 190 Ratings = 4.489

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Peel Moat Care Home is calculated as follows:

      1. 16 Positive Reviews = 3

      2. 0.1 x 16 Positive Reviews = 1.600 (maximum score = 1)

      3. (16 Positive Reviews ÷ 31 Registered Beds) x 2 = 1.032 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My Auntie stayed at Peel Moat Care Home for two weeks respite care. She had stayed there on two previous occasions and her son and I had been extremely pleased with the care she received and this last visit did not disappoint. All the staff are so patient, kind and caring and welcomed her back like one of the family, making her feel at home straight away.The Home itself has a bright and cheerful atmosphere and my Auntie's room was lovely, very comfortable and tastefully decorated. We also like the fact that family and friends are welcome to visit at any time of the day without prior notice.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Alison Foreman, Business Development Manager at Peel Moat Care Home responded to this review on 20 May 2016:

Thank you very much for your review. It is important for us to hear that the residents who come to stay for a short while, are just as settled and cared for as the residents who chose Peel Moat to be their home. It is hard for the team to get to know our guest residents so quickly, but they always manage to do so, as this is the key to making respite stays successful. Your kind remarks will be passed on to the team. Kind Regards

Very good care home, provides support and care for my mum. The staff are always friendly and approachable. Trips are provided very enjoyable for mum. Mum seems to be happy in the environment she is in, and enjoys as much as she can.

How likely would you be to recommend Peel Moat Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I find the care home very friendly and caring for everyone. Nice atmosphere and always made welcome.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Peel Moat Care Home responded to this review on 15 Dec 2015:

Thank you very much for taking the time to review our home, it is much appreciated. We always strive to improve our service and welcome feedback from residents and family members alike, so please be sure to voice any suggestions you may have. Kind regards

It is a year since my mother moved into Peel Moat following a short stay in hospital. I still visit each day, so can vouch for the diligent way that the residents are cared for. It is a credit to the staff that they remain calm, friendly and cheerful despite the long and demanding shifts that they work. They respond well to the needs and preferences of the individual residents and do all they can to make it a happy, comfortable and safe environment.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Peel Moat Care Home responded to this review on 07 Dec 2015:

Thank you for the feedback you have given to the care team at Peel Moat. We will be sure to make them aware of your kind comments. Kind Regards

I have visited Peel Moat Care Home for a number of years - there have been significant improvements at the home in terms of decoration, furnishings etc. which have made Peel Moat a really lovely home. The staff are very good - nothing is too much trouble and they make family and friends of residents very welcome.
In particular, I have found the nursing manager, fantastic. Her relationships with the residents are second to none - she an excellent role model. Thank you for making Peel Moat a good home for an elderly, quite unwell friend.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Peel Moat Care Home responded to this review on 07 Dec 2015:

Thank you very much for taking the trouble to comment on the care and services at Peel Moat. We very much appreciate this feedback. Kind regards

There is a good atmosphere in Peel Moat, I have had family members living there for several years. The staff act promptly and appropriately to any concerns and encourage residents without eroding their dignity. My father has been bed-bound since suffering a stroke 2 years ago and they take considerate care to accommodate his needs. The environment is clean and pleasant and there are a number of activities. The best aspect however is the friendly and positive attentive of the staff and the good staff retention which helps residents to feel at home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Alison Foreman, Business Development Manager at Peel Moat Care Home responded to this review on 09 Oct 2015:

Thank you very much for taking the time to review the care and services offered by Peel Moat Care Home. Our home team put so much effort into giving the best of care and they will appreciate your kind words. Kind Regards

My aunt has been in care homes for about 1-13 years, she moved into Peel Moat when her previous care home closed down. She has been bed bound for about four years, unable to move or feed herself. She has been extremely well cared for physically and nutritional over this time. It is recommendation in its self, she has never had a bedsore in that time. I cannot thank the staff enough for their wonderful care.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

We are so grateful to have found a home for my mother where we feel confident that she is safe and well cared for. Without exception, the staff are caring and considerate even when things have been a little difficult. Our family is always met with courtesy and friendliness. Peel Moat is a happy home.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has settled happily in the care home and I believe she is receiving the best possible care. The home has a friendly atmosphere and the staff are extremely pleasant, friendly, helpful and very caring.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall the staff are very friendly and helpful and a high quality of care so generally I am very pleased with the care home, and also very pleased that the staff have taken the residents out on day excursions i.e Blackpool to see the lights and to eat in a restaurant afterwards and also in the Summer on a Barge Boat to go up the canal for a few hours was wonderful day out for them all.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is a really lovely home, beautifully decorated and good facilities. The staff are all very kind and helpful. Mum is very happy here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very nice place to live

I am very pleased with the care my granddad receives at Peel Moat care home, we looked at 6 other local residential care homes and we chose Peel Moat and we couldn't be happier. The staff are very friendly and caring.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

A big thank you to the Peel Most Team

My mother-in-law went into the care home as an emergency admission. The whole team was very helpful and supportive. Whilst there was a hope of her going back home unfortunately this wasn't to be and on Christmas eve her husband was also admitted. This turned out to be a very short stay before he was re-admitted to hospital and passed away. We as a family couldn't find enough praise for the staff who were very supportive of both my mother-in-law and the whole family. A real home from home with excellent care, warm friendly atmosphere where nothing is too much trouble. Couldn't recommend this enough.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Lovely home

The care provided is outstanding. My Grandfather has been in 2 other local care homes and has been moved because of the level of care/staff issues. Peel Moat was the perfect choice, its a shame we didn't come here first.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One of the best in Stockport

When my mum needed to go into a care home 6 months ago I visited most of the suitable ones in Stockport with a friend who himself is a care home worker in a different area. We narrowed it down to a choice of what we thought were the three best and of them Peel Moat had a vacancy. My mum is very happy there and says the people are all very nice. On my weekly visits she always says that she enjoyed her meal before I arrived. I have found the staff to all be approachable and quick to attend to mum's needs. Prices of the homes we looked at varied from £450 to £710 per week and this one is in the mid range though we were more concerned with suitability than price.

How likely would you be to recommend Peel Moat Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Since Peel Moat became part of harbour I have noticed significant improvement e.g updated décor, standard of care, the inclusion of relatives in decision making, good quality of meals and a commendable standard of cleanliness.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2016

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