The Chanters Care Home, Manchester, Greater Manchester
The Chanters Care Home, Manchester, Greater Manchester
The Chanters Care Home, Manchester, Greater Manchester

The Chanters Care Home, in Atherton, has been purpose-built to provide specialist elderly and dementia care which includes a dementia strategy, as well as looking after residents with learning disabilities. The Chanters also offers respite care for short term stays ensuring residents are looked after in a warm and caring environment.

One-to-one sessions have proven to be effective amongst residents with dementia, protecting life skills and empowering those with sensitive needs in a safe and secure environment.

All bedrooms have en-suite facilities along with television and phone points. Whilst for entertainment purposes there is a thorough programme of activities along with planned monthly entertainment to help residents protect their personal tastes, together with their mental and physical health. There is an extensive garden for the enjoyment of residents and their families.

Group: Larchwood Care

Person in charge: Anne Hargreaves (Home Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on The Chanters Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.733)

The user Review Score of 8.7 for The Chanters Care Home is based on 8 Review/Recommendations. This Review Score of 8.733 is made up of 4.533 Points relating to the ratings and 4.2 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I can recommend this home to people who are currently unsure about going into a residential accommodation. Everything is explained and acted upon with efficiency and experience from helpful and friendly staff.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Anne Hargreaves, Home Manager at The Chanters Care Home responded to this review on 10 Nov 2015:

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive. Our team of compassionate staff are dedicated to providing the highest possible level of care to our residents and their families and we are pleased to hear that your family feel supported.

Find the home very good in every way.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Hargreaves, Home Manager at The Chanters Care Home responded to this review on 10 Nov 2015:

Thank you for taking the time to write this review, we really do appreciate the comments we receive. We strive to provide the highest possible level of care to our residents and we are pleased to hear this has been your experience.

My Mother has been a resident for nearly 9 years. It is very much a family atmosphere and the staff are very caring and supportive to both the residents and their families. Indeed many of the staff have worked there a long time. They have lots of activities both as a group and one to one if the resident doesn't feel like joining in.
I have no complaints whatsoever.

How likely would you be to recommend The Chanters Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Martha Tengenesha, Home Manager at The Chanters Care Home responded to this review on 02 Nov 2015:

Thank you for taking the time to leave this review, we really do value the feedback we get. Our team of friendly staff at The Chanters deliver a varied activity plan to the home and aim to support and involve the families of residents as much as possible. We strive to create an environment where families visiting the home can feel comfortable and we are pleased to hear this has been your experience.

The quality of care in The Chanters is excellent, every member of staff is so committed giving expert advice on daily life with dignity, love and attention. The support given to my mum has improved her life in such a happy and caring environment. The Chanters care home and staff who are so loyal to the residents is highly recommended.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Maisy Ash, Initiatives Manager at The Chanters Care Home responded to this review on 20 Aug 2015:

Thank you for taking the time to write such a lovely review of the care given to your mother. We strive to provide the best possible level of care for all of our residents and we are pleased that you are happy we are delivering on this.

Staff very helpful and obliging immediately. I have has a very pleasant and comfortable stay would come again.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent Care

My mother has now been in Chanters Care Home for 3 months after the realisation of not being able to manage in her own home any more. At first mum found it difficult to settle with the change, but now is comfortable and contented. The care and attention given to mum is excellent and the load on the family members is now quite low. Chanters has made life for mum and our family good again and I can't thank them enough for the care given.

How likely would you be to recommend The Chanters Care Home? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Anne Hargreaves, Home Manager at The Chanters Care Home responded to this review on 07 Nov 2014:

Thank you Roy for your comments and for recommending The Chanters. Our aim is to improve the lives of residents staying with us and I am so pleased your Mum has settled and is happy with us.

I feel this home is very proactive in helping the residents to live a happy life. There are many activities for them to be involved if they wish and the staff are kind and generous when dealing with residents, they can be quiet if they wish and this makes a very friendly home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The management and carers at The Chanters have worked extremely hard to help my father settle into the care home. He has always liked privacy and so this has made it particularly difficult for him. He has now adjusted a little better and, as his dementia worsens and he is bed fast, they have tried everything they can to make him comfortable. Ann, the manager, and the carers have friendship and care always on hand when he needs it. They have also a welcome smile for our family, making us feel welcome.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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