Fazakerley House Residential Care Home

Park Road, Prescot L34 3LN

Fazakerley House Residential Care Home, Prescot, Merseyside
Fazakerley House Residential Care Home, Prescot, Merseyside
Fazakerley House Residential Care Home, Prescot, Merseyside

Fazakerley House offers excellent accommodation, tasty home-cooked food and assistance where required.

Accommodation is offered in spacious en-suite rooms. All rooms have a TV and a nurse call system. Communal areas include several lounges, dining room, quiet rooms and a reception area. Residents may also like to relax in the conservatory.

Fazakerley House has a well appointed restaurant and a wide selection of menu is available - special diets can be catered for.

Please visit the website for more details.

Group: Meridian Healthcare Ltd

Person in charge: Anne Cowgill (Manager)

Local Authority / Social Services: Knowsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 45 residents

Registered Care Categories*: Old Age • Physical Disability

Specialist Care Categories: Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 45

Rooms with ensuite WC: 31

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Fazakerley House Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.8 (9.838)

The Review Score of 9.8 (maximum of 10) for Fazakerley House Residential Care Home is based on 22 Review/Recommendations in the last 2 years. This Review Score of 9.838 is made up of a Quality Score of 4.86 Points (maximum of 5) relating to the rating and a Quantity Score of 4.978 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.838 for Fazakerley House Residential Care Home is based on 22 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.86 for Fazakerley House Residential Care Home is calculated as follows: ( (229 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 264 Ratings = 4.86

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.978 for Fazakerley House Residential Care Home is calculated as follows:

      1. 22 Positive Reviews = 3

      2. 0.1 x 22 Positive Reviews = 2.200 (maximum score = 1)

      3. (22 Positive Reviews ÷ 45 Registered Beds) x 2 = 0.978

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I love living here. I wouldn't like to live any where else everyone is so friendly and helpful.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The assistant manager Hilary is so professional the way she treats everyone. All the staff are very helpful Hilary is very down to earth but extremely good at her job.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

In the 12 months that my Aunt has been a resident here at Fazakerley House. I can honestly stay I have found all aspects of the home and her care to be very good. She has settled here well which is proof enough to me that this is a very good care home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Joyce feels very happy to live here. She enjoys it and is happy with everything.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very impressed with everything about Fazkerley House. My mum has settled in very well, and the staff seem to be both professional and approachable.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Visited my Mum in Fazakerley House on a regular basis. After a short period of uncertainty Mum settled down. Now Mum is settled and happy in herself. Although Mum isn't sleeping well, staff have done as much as possible to encourage Mum to go to bed. Taking her medication on a regular basis and eating well, my Mum appears as happy as she could possibly be. I've found the staff helpful and friendly and i'm personally happy that my Mum is in Fazakerley House.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Father-in-law has been in Fazakerley House for just over a year, in that time he has been looked after and cared for in a very friendly and caring manner by all the staff. He is at home in the friendly environment provided.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have found this care home a very well run place, nothing is to much trouble for them. The staff are excellent, the food is good, with plenty of activities for the people to keep them occupied and a very caring attitude.
I would highly recommend this home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is a resident at this home. She is very happy and very well loved, respected and cared for.
I would recommend Fazakerly House as the home and staff provide excellent care. I can sleep peacefully at night knowing she is getting the utmost best of care.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my mum came into care in April 2012 at Fazakerley House. As a family we have always found the home to be pleasant and have a relaxing atmosphere. We have always found management and staff to be friendly and professional at all times, and a pleasant place to visit.
I however think caring profession is underpaid for the work care staff have to do.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident here for a year now, and her overall care has been good. At first she was frightened and very nervous of her new surroundings, but she, with the help of the caring staff quickly settled down. Fazakerly House is very clean and unlike some care homes, smells pleasant all the time. The staff are friendly and approachable if you need to ask for anything. There are plenty of activities, and things going on, also days out which is nice for the residents to look forward too.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

My nan has been a resident of this care home for a year, and during that time she has been looked after very well. The staff are very helpful and caring and the home always looks and smells bright and clean. My nan is now a lot calmer and happy compared to how she was the year before she became a resident. She has the confidence to walk more now due to the care and attention the carers have given her. It is a pleasure to see my nan so happy and settled. It is lovely to be able to spend time with her in such a warm environment.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

Staff are great and very supportive to dad. Treated very respectfully

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A neighbour of mine needed 24 hour care, she had lived alone for 5 years and resistive to any type of care. I never thought she would settle anywhere. At Fazakerly House, she has blossomed, she is so well cared for and happy, that when my mother in law needed care, Fazakerly House was the only place I would recommend.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A well manged home with caring, approachable & hard working staff. Mum is settled, happy & secure in this supportive environment. Meals are varied & tasty, the menu includes favorite meals, as requested by the residents. A range of activities & an onsite hairdressing salon cater for residents needs & provides stimulation. Staff are always prepared to listen and answer questions, residents & their families are involved in preparing an appropriate care plan which reflects the needs & preferences of residents. Staff turnover is is low which promotes continuity & consistency for residents, as well as a happy atmosphere. Many thanks to everyone.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very welcoming, friendly staff, caring and considerate to residents. Experienced only kindness on of all of my visits.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Care - very good.
Food - very good.
Security - very good.
Treated with respect. Have enjoyed being here.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

No recommendations - very happy with everything.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff always happy to help. Family contacted and kept informed on any problems.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I have always found the care workers and home manager most helpful and attentive towards my Mother. I feel very confident when leaving the home that my Mother is having the best of care available, which obviously fills me with confidence that she is in good hands.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Manager and staff are very friendly and helpful. I can talk to them with any problems I may have. The care girls do a fantastic job with the residents, nothing is too much trouble. I would definitely recommend Fazakerley House.
Its a terrible decision to make putting a loved one in a residential home as you have to make sure it's the right one.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This care home is always friendly, clean and really nice care assistants. Well managed and go out of there way to help even if we take our dad out they will keep food for him until he gets back.

How likely would you be to recommend Fazakerley House Residential Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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