Afton Lodge, Bootle, Merseyside
Afton Lodge, Bootle, Merseyside
Afton Lodge, Bootle, Merseyside

Afton Lodge is registered to accept 27 Service Users for Personal/Residential Care.

Accommodation comprises: 17 single rooms and 5 double rooms, for couples or those wishing to share. The layout is on 3 floors, all served by a passenger lift. All rooms have TV points, emergency nurse call points, their own vanity sink, nightlights and of course central heating.

Types of Care Services Offered at Rosehaven: The home provides the following types of Personal/Residential care: Long Term Care, Short Term Respite Care, Intermediate Care, Continuing Health Care, Re-ablement & Rehabilitation care Services, End of Life Care and Day Care.

Services User Categories: Registered with CQC and can accept the following service user categories: Older People, LD, PD

Afton Lodge is a Bootle residential care home that offers a comfortable living environment for a range of personal care needs, in a location that supports the continuation of an independent lifestyle being close to amenities and transport routes.

The accommodation is excellent for people with mobility issues, being spacious and with good wheelchair access, while offering highly-trained carers available throughout the day and night.

Home-cooked food and a flexible programme activities are pleasing additions to a professional care service, with modern care technology, such as assisted bathing, incorporated where they may be of advantage to users.

Group: Regency Healthcare

Person in charge: Raymond Wilson (Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 27 residents

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability

Admission Information: Ages 50+.

Single Rooms: 17

Shared Rooms: 5

Weekly Charges Guide: Personal Care Single £389 – £420

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Afton Lodge: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.9 Afton Lodge has a Review Score of 8.9 (8.877)

The Review Score of 8.9 (maximum of 10) for Afton Lodge is based on 6 Review/Recommendations in the last 2 years. This Review Score of 8.877 is made up of a Quality Score of 4.833 Points (maximum of 5) relating to the rating and a Quantity Score of 4.044 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.877 for Afton Lodge is based on 6 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.833 for Afton Lodge is calculated as follows: ( (63 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 72 Ratings = 4.833

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.044 for Afton Lodge is calculated as follows:

      1. 6 Positive Reviews = 3

      2. 0.1 x 6 Positive Reviews = 0.600

      3. (6 Positive Reviews ÷ 27 Registered Beds) x 2 = 0.444

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Afton Lodge?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Afton Lodge

  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Father of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

4 Reviews* is 4.9 out of 5

*The Average Rating only uses ratings from the 4 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I stayed at Afton Lodge for several months after losing a leg; I found there to be a great family atmosphere with committed and hardworking staff. The rooms are very good, and there is a beautiful garden/allotment. I was very well supported by all the staff during my time there, and would strongly recommend it.

How likely would you be to recommend Afton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My 95 year old mother became unable to cope at home and I arranged her future care in Afton Lodge. My mother went into the home directly from hospital. She was very happy there from the first day as all the staff were so kind and supportive. Whenever I visited a member of staff even, very kindly, made me a hot drink.
My mother has now died but I feel relief that her last few months were happy.

How likely would you be to recommend Afton Lodge? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot find any fault with the care home or management, they do look after you very well.

How likely would you be to recommend Afton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Absolutely excellent care. I feel very confident my father is cared for in the appropriate manner.

How likely would you be to recommend Afton Lodge? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father was diagnosed with a terminal conditional in mid April. The specialist suggested he would need to go to a nursing home or hospital. The staff and manager at Afton Lodge immediately said they would look after him there until his death. They did this superbly, with support from his GP and district nurses. Allowing him to stay in familiar surroundings with people he knew, until he died on the 12th of may. Their care for him and support to us was excellent, far beyond what we could have expected. We cannot thank them enough.

How likely would you be to recommend Afton Lodge? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

I find the Afton Lodge to be extremely good, my mother is a resident at the lodge care home and has come on very well, Mum gets lots of care and support from the staff and management as do her her family. I am very happy to have my mother to stay in Afton Lodge and my family are too.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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