Thornton Hall & Lodge, Liverpool, Merseyside
Thornton Hall & Lodge, Liverpool, Merseyside
Thornton Hall & Lodge, Liverpool, Merseyside

Thornton Hall and Lodge are purpose-built care homes in Thornton specialising in care for older people.  Thornton Hall provides 24hr residential care for 48 residents, while the separate Thornton Lodge gives round the clock dementia care for 48 elderly people. Both homes welcome private and local authority funded residents.

The homes offer a wide range of features designed with the comfort, privacy and independent lifestyle choices of residents in mind. All bedrooms come with en-suite shower wet room, telephone-point, internet access and mini fridge, while for entertainment purposes they have been equipped with a flat screen television, digital TV channels and personal DVD player.

Public areas of the homes, which include a choice of TV or quiet lounges, a family room for more personal gatherings and their own hairdressing salon, are fitted with a loop system for those with hearing difficulties. And in dining rooms they serve a variety of delicious home-cooked food from daily menus, specially developed by a nutritionist.

Beautiful enclosed gardens provide a pleasant and secure environment to enjoy the outdoors while a daily activity and entertainment programme caters for a range of hobbies and interests.

Group: Orchard Care Homes

Person in charge: Gaynor Wardle (Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 96 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 96

Rooms with ensuite WC: 96

Facilities & Services: Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Thornton Hall & Lodge: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8 (8.015)

The user Review Score of 8 for Thornton Hall & Lodge is based on 2 Review/Recommendations. This Review Score of 8.015 is made up of 4.773 Points relating to the ratings and 3.242 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity). All reviews are moderated before publication and as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe it to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.

Both of my grandparents have been in Thornton Hall for 6 years, just after it first opened. The care that they have both received has been absolute first class. Sadly my granddad has just passed away, but the care and compassion from every member of staff has helped us through a very difficult time. Without naming names, they will all know who they are, I thank you from the bottom of my heart.

You never hear the good things about care homes, but without exception every single member of staff treated my Granddad with total respect, and dignity, and without them we wouldn't have been cope as well as we did. From the day staff to the night staff, everybody went way over and above what they needed to, and we respect you so much for everything you did.

How likely would you be to recommend Thornton Hall & Lodge? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum spent 1 year at Thornton Hall. I moved her from another home as I was not happy with her care or cleanliness. Moving her was an excellent move she settled quickly and the staff were amazing and very kind to her despite her being very difficult at times. They were excellent with her and us at nursing her to end of life on 3/3/14 and cannot thank Tammy, Bryan, Emma, Lyn and the staff for their patience and care especially Terry too who was amazing with my mum.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submit a Review for Thornton Hall & Lodge

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • All reviews are moderated before publication and the care provider may opt for the comment and ratings of a review not to be displayed (the ratings of the Review will still count towards the overall Review Score).

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Thornton Hall & Lodge

Job Vacancies


£7.20 - £7.90 PER HOUR (Care Home / Nursing Home • Full Time)
Liverpool, Merseyside

Senior Care Assistant

7.20 per hour (Care Home / Nursing Home • Full Time)
Liverpool, Merseyside

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Thornton Hall & Lodge