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Tel: 01928 733615
At Hillcrest carers believe in person-centred care. This means that the provider finds out as much as they can about residents: family history, former occupations, food likes and dislikes, pastime preferences, even favourite TV shows. Carers use this to build a full picture of the individual, and this enables the team to tailor care and help them lead a fulfilling daily life.
Carers are skilled in working with people with dementia, and knowing how difficult it is for the affected individual (and their families) helps professionals to help them cope with their situation.
Award-winning menus and comfortable accommodation together with varied daily activities all help to make Hillcrest a wonderful place to live for those who can no longer manage at home.
Owner: Fox Covert Ltd
Person in charge: Julie Oultram
Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 32 residents
Registered Care Categories*: Dementia • Old Age • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: Ages 65+.
Languages Spoken (other than English): Try to accommodate anyone provided we can meet needs
Single Rooms: 30
Shared Rooms: 1
Rooms with ensuite WC: 20
Weekly Charges Guide: Personal Care Single £350 – £595 , Personal Care Shared (per person) from £350
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Hillcrest: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Current Recommendations | Submit a Recommendation | About Recommendations
User Rating: (4.9)
The 'User Rating' (4.9) for Hillcrest is calculated using an average of the Ratings selected on a submitted Recommendation. A Care Home must have a minimum of 3 Recommendations submitted, before a 'User Rating' is shown. The Rating options on the Recommendation form are as follows: Satisfactory (3), Good (4), Excellent (5).
Review of Hillcrest, Frodsham, Cheshire by Jane Arnold (Daughter of resident)
Tuesday 15 January 2013
The staff are very friendly and caring. My mum looks so much better since she came here. She is treated like royalty, she couldn't be better looked after. She loves living here. The food is excellent and the activities are brilliant. I would strongly recommend anyone here who is looking for care.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
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Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
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Value for Money: Excellent |
Review of Hillcrest, Frodsham, Cheshire by Jean Knox (Wife of Resident)
Wednesday 12 December 2012
It combines medical expertise with compassion and respect. All care staff do their best to meet the needs of each resident. Dietary needs are met. A regular meeting of service users is held where residents have the opportunity to express any concerns or compliments which are acted upon immediately.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
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Rooms: Excellent |
Facilities: Excellent |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Excellent |
Safety / Security: Excellent |
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Value for Money: Good |
Review of Hillcrest, Frodsham, Cheshire by Jo B (Daughter of Resident)
Friday 30 November 2012
To share my experience with potential users of the care home. Hillcrest has looked after my mum for the last 5 years, she has dementia. They have been unfailing in their care for her. They are responsive to any family concerns and proactive in ensuring medical care if it has been necessary. The team at Hillcrest have created a warm, friendly secure environment. My mum is very happy there.
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Care / Support: Excellent |
Staff: Excellent |
Management: Excellent |
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Rooms: Good |
Facilities: Good |
Cleanliness: Excellent |
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Food & Drink: Excellent |
Activities: Good |
Safety / Security: Excellent |
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Value for Money: Excellent |
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