Hillcrest, Frodsham, Cheshire
Hillcrest, Frodsham, Cheshire
Hillcrest, Frodsham, Cheshire

Hillcrest is the premier quality Residential and Dementia care home close to the historic Cheshire town of Frodsham, enjoying beautiful views across the Cheshire Plain. The home is well known in the local and wider areas for the outstanding level of care given to all the Residents.

The best way to appreciate Hillcrest fully is to come for a visit.

For further information please visit the website or contact the Manager for an informal chat.

Alternatively please call in for a visit.

Owner: Fox Covert Ltd

Person in charge: Lorraine Purvor (Care Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 32 residents

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Subject to assessment of care needs. Ages 65+.

Single Rooms: 30

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £367 – £695 , Personal Care Shared (per person) £367 – £585

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hillcrest: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.2 (8.163)

The user Review Score of 8.2 for Hillcrest is based on 1 Review/Recommendations. This Review Score of 8.163 is made up of 5 Points relating to the ratings and 3.163 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Grateful for excellent care

My mother-in-law was in Hillcrest from January 2014 to her death in September 2014. The care she received was exemplary, from all the Care staff, the Activities lady, and not forgetting the chefs. We visited at random times of day, always warmly welcomed by staff, and were impressed with everything we saw - all residents were treated with respect and attention to detail. My M-I-L required a great deal of care towards the end, always provided in a timely, considerate and professional manner. She told us, and other visitors, that she was 'very happy' in the Home; when asked if she had made friends she said 'yes, all the staff'! I've answered 'excellent' to all the questions below; the only one I might wish to expand on is 'Rooms': most of the rooms I saw are fairly small, but it is possible to bring own furniture and to put as many pictures on the walls as desired. Access is available to relatives at all times of day though there is a polite notice about avoiding mealtimes if possible. The manager and all staff are easily accessible for questions, comments and information.

How likely would you be to recommend Hillcrest? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Hillcrest

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

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Job Vacancies

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Care Home Idol 2015

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