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Fees Advice From Saga
Care Home Advice
Hillcrest, Frodsham, Cheshire
Hillcrest
Hillcrest

Tel: 01928 733615

At Hillcrest carers embrace the person-centred approach to care. This means that the provider finds out as much as they can about residents: family history, former occupations, food likes and dislikes, pastime preferences, preferred activities and entertainment. Carers use this to build a full picture of the individual, and this enables the team to tailor care and help them lead a fulfilling daily life.

Staff are skilled in working with people with dementia, and their experience enables them to help both the resident and their family through the adjustments needed in their changing situation.

Award-winning menus and comfortable accommodation together with varied daily activities all help to make Hillcrest a wonderful place to live for those who can no longer manage at home.

Owner: Fox Covert Ltd

Person in charge: Julie Oultram (Manager)

Local Authority / Social Services: Cheshire West and Chester Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 32 residents

Registered Care Categories*: Dementia • Old Age • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken (other than English): Try to accommodate anyone provided we can meet needs

Single Rooms: 30

Shared Rooms: 1

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £362 – £630 , Personal Care Shared (per person) £362 – £500

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hillcrest: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Hillcrest

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Hillcrest

Current Recommendations

Recommendation Score: 8.5 (8.507)

The user 'Recommendation Score' (8.5 for Hillcrest) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Hillcrest on Saturday 14 December 2013 by Helen (Daughter of resident)

Great staff, fantastic food, home from home, excellent interpersonal relationships with residents. This is not a flashy corporately run home but, if you are looking for a home where your parent will be safe and cared for, this is it. Staff have managed the transition from independent living to the care home very well and I am confident my mum is in good hands.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Review of Hillcrest on Tuesday 15 January 2013 by Jane Arnold (Daughter of resident)

The staff are very friendly and caring. My mum looks so much better since she came here. She is treated like royalty, she couldn't be better looked after. She loves living here. The food is excellent and the activities are brilliant. I would strongly recommend anyone here who is looking for care.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Review of Hillcrest on Wednesday 12 December 2012 by Jean Knox (Wife of Resident)

It combines medical expertise with compassion and respect. All care staff do their best to meet the needs of each resident. Dietary needs are met. A regular meeting of service users is held where residents have the opportunity to express any concerns or compliments which are acted upon immediately.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Review of Hillcrest on Friday 30 November 2012 by Jo B (Daughter of Resident)

To share my experience with potential users of the care home. Hillcrest has looked after my mum for the last 5 years, she has dementia. They have been unfailing in their care for her. They are responsive to any family concerns and proactive in ensuring medical care if it has been necessary. The team at Hillcrest have created a warm, friendly secure environment. My mum is very happy there.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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