New Milton House, Stoke-on-Trent, Cheshire
New Milton House, Stoke-on-Trent, Cheshire
New Milton House, Stoke-on-Trent, Cheshire

New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the team makes every effort to ensure that there is a feeling of ‘home from home’ and a friendly atmosphere.

The home is part of the award winning CLS Group, a not-for-profit organisation dedicated to care for older people. High standards of care are promoted across all sites, with extensive training and professional development opportunities provided to staff.

Group: C L S Care Services Group

Person in charge: Helen Clarke (Home Manager)

Local Authority / Social Services: Cheshire East Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 39 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 55+.

Single Rooms: 39

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access

Latest CQC* Report on New Milton House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.2 (8.204)

The user 'Review Score' (8.2 for New Milton House) is based on 3 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

New Milton House

Excellent care staff are friendly makes you feel like part of the family for both resident and families visiting. Easy access at all times for visitors. The home is kept clean at all times, good décor in all areas. Very good location with nice views in the centre of town.

New Milton House

My mother, Jean Sullivan, needed to leave her care home to go into the dementia unit of New Milton earlier this year as she was getting worse with vascular dementia. The love and care she receives from all the staff, from the manager down to the young staff is quite remarkable and helps me to feel that she is happy and safe.

New Milton House

I feel that I have to write this review about New Milton House as I cannot rate it highly enough. My Mother spent just over three years living there and she was very settled, happy and content. Steve and all the fabulous staff could not do enough for her. She was always very well fed with home cooked meals, clean, thoroughly looked after and cared for and she could not have been in a better environment. She made a lot of friends in the time that she was there. Unfortunately she died early this year due to a stroke and Alzheimers, being nursed and cared for her round the clock a few weeks previous. Again, the staff were second to none, checking she was OK and making sure that she had everything she needed. She was treated with the utmost dignity and respect. I cannot thank Steve and all the staff enough for their care and efforts in looking after my Mum. She certainly would have agreed with me. Again. Many Thanks. Best Wishes Anita Talbot

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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