Station Road, Alsager, Stoke-on-Trent ST7 2PB
New Milton House is a purpose-built home close to Alsager town centre, and includes a specialist household, innovatively designed to support the needs of older people with dementia. New Milton House is very much a part of the local community, and the team makes every effort to ensure that there is a feeling of ‘home from home’ and a friendly atmosphere.
The home is part of the award winning CLS Group, a not-for-profit organisation dedicated to care for older people. High standards of care are promoted across all sites, with extensive training and professional development opportunities provided to staff.
Group: C L S Care Services Group
Person in charge: Helen Clarke (Home Manager)
Local Authority / Social Services: Cheshire East Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 39 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Admission Information: Ages 55+.
Single Rooms: 39
Rooms with ensuite WC: 0
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Television point in own room • Residents Internet Access
Latest CQC* Report on New Milton House: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 8.2 (8.204)
The user 'Recommendation Score' (8.2 for New Milton House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by Raymond Saddington (Son of Resident/Service User) on Monday 15 December 2014.
Excellent care staff are friendly makes you feel like part of the family for both resident and families visiting. Easy access at all times for visitors. The home is kept clean at all times, good décor in all areas. Very good location with nice views in the centre of town.
Submitted by Trish Gold (Daughter of Resident/Service User) on Thursday 23 October 2014.
My mother, Jean Sullivan, needed to leave her care home to go into the dementia unit of New Milton earlier this year as she was getting worse with vascular dementia. The love and care she receives from all the staff, from the manager down to the young staff is quite remarkable and helps me to feel that she is happy and safe.
Submitted by Anita Talbot (Daughter of Resident/Service User) on Wednesday 18 June 2014.
I feel that I have to write this review about New Milton House as I cannot rate it highly enough. My Mother spent just over three years living there and she was very settled, happy and content. Steve and all the fabulous staff could not do enough for her. She was always very well fed with home cooked meals, clean, thoroughly looked after and cared for and she could not have been in a better environment. She made a lot of friends in the time that she was there. Unfortunately she died early this year due to a stroke and Alzheimers, being nursed and cared for her round the clock a few weeks previous. Again, the staff were second to none, checking she was OK and making sure that she had everything she needed. She was treated with the utmost dignity and respect. I cannot thank Steve and all the staff enough for their care and efforts in looking after my Mum. She certainly would have agreed with me. Again. Many Thanks. Best Wishes Anita Talbot
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at New Milton House