Bank Hall Care Home, Burnley, Lancashire
Bank Hall Care Home, Burnley, Lancashire
Bank Hall Care Home, Burnley, Lancashire

Bank Hall, is part of a family business that takes pride in a friendly approach and seeks to fulfil a vision for homely residential and respite care.

Tailored care packages are carried out by a team of skilled individuals who support residents' independence and respect the home's mission to prioritise dignity and respect.

Carers are experienced in a range of specialist needs, with strong community links ideal for access to related health services.

Group: RochCare (UK) Ltd

Person in charge: Debra Richens (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Visual Impairment

Admission Information: Smoking. Ages 65+.

Languages Spoken by Staff (other than English): German

Single Rooms: 53

Shared Rooms: 0

Rooms with ensuite WC: 30

Facilities & Services: Palliative Care • Day Care • Respite Care • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Bank Hall Care Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9.2 (9.184)

The user 'Recommendation Score' (9.2 for Bank Hall Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Bank Hall Care Home

Home from home. Peace of mind, my wife is safe and being cared for. All the staff are wonderful. I am made really welcome when visiting, the staff especially on Scarlet House where my wife is a resident are lovely.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

The care my mother has received at Bank Hall has been excellent. The kindness and standard of care provided by the staff have really enriched the quality of her life. As a family we would recommend this care home without hesitation. My mum says everyone is so kind and pop in regularly to say hello. She is very happy there which is the most important thing!

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

Good Home and excellent staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

Relations with staff and carers is very good the carers are carers treating all residents with great sympathy and understanding.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

Using Bank Hall by recommendation. Very satisfied with the dementia unit, Scarlett House, and with staff and management. This is a very caring home with all good to excellent support and with questions quickly dealt with to a satisfactory conclusion.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bank Hall Care Home

Home from home, lovely staff helpful and always welcoming. My family and I have no concerns what so ever.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

The improvement in my mother since becoming a resident at Scarlett House is good.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Bank Hall Care Home

Being our first visit to Bank Hall Care Home we found the home to be clean, caring and good communication skills from all who works there. That is why I have chosen my husband to stay at Bank Hall. Keep up the good work. Well done.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Bank Hall Care Home

I would recommend Bank Hall because of the kindness and care shown to my aunt during the past 9 years, treated with patience and love, also support given to myself when I need it.

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bank Hall Care Home

My mother has been a resident at Bank Hall for the last 7 years. She is now at the Scarlet House unit for Dementia. In all that time I have found Bank Hall invaluable, the staff have been wonderful with her and the care and support she has received from them is very much appreciated by the family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Recommendation for Bank Hall Care Home


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required.

Your Personal Details

These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.

Your Recommendation & Rating

This information will be published on the website.

(please edit if you wish)
LIKELY
EXTREMELY LIKELY
DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Bank Hall Care Home

Job Vacancies

There are no jobs posted yet for Bank Hall Care Home

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Bank Hall Care Home

To view the icons please zoom in