Belmont, Preston, Lancashire
Belmont, Preston, Lancashire
Belmont, Preston, Lancashire

Belmont is a Preston care home providing care for service users who are looking for a relaxing and stress-free environment supported by effective care techniques.

Staff are skilled in looking after personal needs, respecting the privacy and independence of residents, while ensuring they achieve an active and satisfying lifestyle.

The home maintains strong community links and takes on board the advice of related healthcare professionals, together with that of visiting inspectors and council officials.

Group: Larchwood Care

Person in charge: Victoria Poulton (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 43 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 43

Rooms with ensuite WC: 43

Facilities & Services: Day Care • Respite Care • Convalescent Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Belmont: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8 Belmont has a Review Score of 8 (8.000)

The Review Score of 8 (maximum of 10) for Belmont is based on 5 Review/Recommendations in the last 2 years. This Review Score of 8.000 is made up of a Quality Score of 4.267 Points (maximum of 5) relating to the rating and a Quantity Score of 3.733 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.000 for Belmont is based on 5 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.267 for Belmont is calculated as follows: ( (24 Excellents x 5) + (28 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 60 Ratings = 4.267

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.733 for Belmont is calculated as follows:

      1. 5 Positive Reviews = 3

      2. 0.1 x 5 Positive Reviews = 0.500

      3. (5 Positive Reviews ÷ 43 Registered Beds) x 2 = 0.233

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Belmont?

  • Extremely LIKELY
    0
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Belmont

  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    2

The Overall Average of all the Ratings in the following 

1 Reviews* is 4.1 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 4 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Mum is very happy at Belmont, so much so I wish we'd made the decision sooner! The staff are fantastic - kind, considerate and patient. There are lots of activities and trips organised to engage residents and many resources such as jigsaws and colouring books to stimulate. My mum has put on a few pounds in the 6 months she has been here and clearly enjoys the food. As a visitor, I find it a very relaxed and homely place, with many friendly faces.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Becky Green, Media Assistant at Belmont responded to this review on 01 Sep 2015:

Thank you Lisa for writing this kind review. It's so pleasing to hear that your Mum is enjoying her time at the home. Ensuring our residents remain in high spirits through the range of activities we organise, the nutritious meals we serve and the friendly nature of our staff is an important part of the standard of care we aim to provide. We hope your Mum is looking forward to more good times at the home.

My mother has been at Belmont for six and a half years. She has dementia but is otherwise quite healthy for her 89 years. Some of the care home rooms are small but this is a good thing for someone with dementia. All rooms have en suite toilet and sink, again very good. The staff have changed over the years mum has been there, and there is sometimes a variety of levels of caring, though senior carers are of a high calibre. I have had cause to complain on a few occasions about mums care but this has always been addressed very quickly. Someone is employed to lead activities for residents and this is an excellent service with external music entertainers, school children singing, special days such as Halloween, cheese and wine afternoons, films, museum people bringing in artefacts for reminiscing, bingo, cards, church services etc. Occasional trips out are arranged for those able to go, such as to a farm or museum or Blackpool illuminations. Fund raising takes place throughout the year to raise money for residents activities and this has also been invaluable in developing safe, secure and florally decorated outside sitting areas for residents. I have a dog and he is always welcomed in the home. I can visit at any time. Residents relatives can make themselves cups of tea or coffee at anytime in the designated kitchen area. The food is made from scratch and provides a good wholesome menu with choices at each meal.

How likely would you be to recommend Belmont? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Becky Green, Media Assistant at Belmont responded to this review on 27 Aug 2015:

Anne, thank you for taking the time to write this review. We are sorry to hear that you have occasionally encountered problems but we are glad to hear that they were always dealt with promptly. Our goal is deliver the best possible standard of care and we will take your feedback into consideration to ensure we continue to do so efficiently. It’s great to hear you have a positive opinion of the trips out and events we organise for the residents, which reflects the hard work our Activity Coordinator at Belmont puts into entertainment at the home.

A friendly home, caring staff. Needs investment into staff and infrastructure. Cleanliness not always up to standard. Laundry facilities good with poor facilities provided for staff.

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Victoria Poulton, Home Manager at Belmont responded to this review on 14 Oct 2015:

Thank you for your review, we really do value the feedback that we get about our home. Through our team of friendly and attentive staff, we strive to provide the very best care for our residents and we are glad this has been your experience. We will certainly address the issues you have raised and hope to continue to improve our home.

My sister has been a resident for nearly 2 years. She is very happy here and they are very kind to her.

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Maisy Ash, Initiatives Manager at Belmont responded to this review on 20 Aug 2015:

Thank you for taking the time to publish a review Yvonne and we are pleased that your sister is happy at the home. We strive to make sure all our residents are well looked after, respected and live a fulfilling life in the home.

The staff really do care for the residents. I am kept informed of any changes to my sister who is a resident. Lots of different activities for the residents, keeping them happy and alert. Visitors are always made to feel very welcome. Staff are very polite, friendly and ready to answer any questions and queries you have.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Maisy Ash, Initatives Manager at Belmont responded to this review on 20 Aug 2015:

Thank you for the review Marlene, at Belmont we are keen to make sure all residents lead as fulfilling life as possible in the home and that care is of the best possible standard. It is pleasing to read that these standards are being met.

Submit a Review for Belmont

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

March 2014

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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