Brierfield House Care Home

Hardy Avenue, Brierfield, Nelson BB9 5RN

Brierfield House Care Home, Nelson, Lancashire
Brierfield House Care Home, Nelson, Lancashire
Brierfield House Care Home, Nelson, Lancashire

With a forty-two person capacity, Brierfield House in the Pendle area of Lancashire specialises in a quality residential care service, offering care packages to dementia sufferers, stroke victims and people with Parkinson's.

The service has been set up to be flexible to the needs of individuals and their loved ones, with staff striving for a welcoming and homely atmosphere that does not compromise on care standards.

All bedrooms have telephone and television points, while the home's garden area is popular for relaxing when not involved in outings or activities organised as part of the service.

Group: Four Seasons Health Care

Person in charge: Shelley Rogerson (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 41 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 41

Rooms with ensuite WC: 41

Facilities & Services: Respite Care • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Brierfield House Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.6 Brierfield House Care Home has a Review Score of 8.6 (8.582)

The Review Score of 8.6 (maximum of 10) for Brierfield House Care Home is based on 9 Review/Recommendations in the last 2 years. This Review Score of 8.582 is made up of a Quality Score of 4.243 Points (maximum of 5) relating to the rating and a Quantity Score of 4.339 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.582 for Brierfield House Care Home is based on 9 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.243 for Brierfield House Care Home is calculated as follows: ( (42 Excellents x 5) + (50 Goods x 4) + (14 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 107 Ratings = 4.243

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.339 for Brierfield House Care Home is calculated as follows:

      1. 9 Positive Reviews = 3

      2. 0.1 x 9 Positive Reviews = 0.900

      3. (9 Positive Reviews ÷ 41 Registered Beds) x 2 = 0.439

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Brierfield House Care Home?

  • Extremely LIKELY
    6
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Brierfield House Care Home

  • Resident / Service User
    3
  • Daughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • more

The Overall Average of all the Ratings in the following 

9 Reviews is 4.2 out of 5

In my opinion, things are alright when you think about what the staff have to do with the people they have to deal with.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My Grandad lived here for 12 months before he died. I visit residents occasionally who knew my Grandad. The atmosphere within the home is magical and overall it has pleasant surroundings. Even though my Grandad no longer lives there, the staff always make you feel welcome and I feel his spirit is still there. If I ever end up in a care home later in life, I hope it is Brierfield House Care Home.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Poor

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Very happy living here. Everyone is very kind.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Mother is 100 and very with it so she knows what's what. She has been always used to good food but here it varies. She likes puddings but the stewed fruit is always sour, it's been mentioned but nothing alters. Sponge pudding is sponge only, where is the fruit?
Friday is fish day, fish fingers, fish cakes are not acceptable. The staff are very kind and it always nice and warm. Very sorry that the manager has resigned through family reasons.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Shelley Rogerson, Deputy Home Manager at Brierfield House Care Home responded to this review on 02 Mar 2016:

Thank you for taking the time to review Brierfield House - we really appreciate all comments and feedback. It disappoints me to read that you have some concerns regarding the meals here. In relation to this, residents and relatives are encouraged to liaise with the team so we can make every effort to provide residents with a meal of their choice. We will always try our best to accommodate for everyone’s tastes. I’d like to talk in more detail about this; perhaps you have some meals you’d like to see on the menu? I’ll be in touch to discuss further. Best wishes, Shelley.

I enjoy being here, especially the afternoon tea. I like doing the jigsaws, having my hair done and my nails.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

It's ok living here.

How likely would you be to recommend Brierfield House Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad was in Brierfield House for the last 12 months of his life, it was a very hard decision to place him in a care home. Our first choice was not right for him so after 3 weeks we started looking around several care homes and looked at the pros and cons on 4 care homes Brierfield House came out tops. It's purpose built so very roomy and plenty of space in the day rooms for movement, quiet areas and TV area or even the conservatory. We used it for his 89th party . The staff were trained in looking after residential/ dementia. They made him feel at ease and after a few weeks he was settled. They had good family communication with any slight illnesses and excellent care commitment when it came to serious matters. District nurse/doctors always available when needed and even they have contact with the Tele nurse via IPad so no unnecessary trips to the hospital. Bedroom with their own toilet and basin. Shared showers/bath rooms which are adapted well. I would highly recommend . Good all round.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been in this care home for four and a half years and since Four Season took over, myself and my family have been very pleased with her care. All the staff rom the manager down are very caring and considerate with all the residents and relatives/visitors. The housekeeping is very good the cleanliness of the rooms, the care of clothing and the catering. I want the best care for my wife who has severe dementia and this home provides this for us both.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

My mum has now been living at Brierfield House for about 3 months following a move from her own home to an almost catastrophic/disastrous admission to another local care home a couple of months earlier - and I haven't seen her as happy for a good 2/3 years! She can find nothing to suggest as an improvement and neither can I. Since being admitted, she has not needed to go to hospital and this is the longest time for many years. She is even putting on weight - which is a bit different from a woman who, prior to her admission, was all but refusing to eat and who was regularly admitted to hospital with dehydration. The staff across the board are a credit and are responsible in every respect for the fabulous and quite dramatic turn around in my mum's life.

How likely would you be to recommend Brierfield House Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

May 2014

November 2013

PEARL

Recipient: Brierfield House Care Home

Date: Thursday 28 Nov 2013

more details

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Care Home Idol 2016

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