Lancaster Avenue, Haslingden, Rossendale BB4 4HP
Haslingden Hall & Lodge is a purpose-built care home specialising in care for older people and provides 24-hour residential care, as well as complex dementia care, incorporating an active dementia strategy.
The home has been designed with the comfort, privacy and independent lifestyle choices of residents in mind. Each of the en-suite bedrooms are equipped with the latest facilities and amenities, with internet access, flat screen televisions and modern furniture and décor.
There are several warm and friendly communal spaces within the home, where social activity is encouraged and activities and events are organised. There is access to a quiet room, enjoyed by residents and their families during visits.
The home benefits from attractive enclosed gardens, a secure environment to enjoy the outdoors, and a choice of two conservatories.
Keeping residents active is a key part of home life and the activity coordinator presents a varied programme of events and one-to-one activities.
Group: Orchard Care Homes
Person in charge: Emma Bingham (Registered Home Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 76 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 76
Rooms with ensuite WC: 76
Facilities & Services: Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Take the A681 towards Todmorden.
At the roundabout, take the 3rd exit onto Manchester Rd/A680/A681.
At the roundabout, take the 3rd exit.
Slight left onto Broadway.
Turn right onto Lancaster Ave.
The home will be on the right.
Visitors welcome anytime.
Free on-site parking.
Latest CQC* Report on Haslingden Hall & Lodge: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Haslingden Hall & Lodge has a Review Score of 7.8 (7.753)
The Review Score of 7.8 (maximum of 10) for Haslingden Hall & Lodge is based on 2 Review/Recommendations in the last 2 years. This Review Score of 7.753 is made up of a Quality Score of 4.5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.253 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 7.753 for Haslingden Hall & Lodge is based on 2 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.5 for Haslingden Hall & Lodge is calculated as follows: ( (13 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 24 Ratings = 4.5
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.253 for Haslingden Hall & Lodge is calculated as follows:
2 Positive Reviews = 3
0.1 x 2 Positive Reviews = 0.200
(2 Positive Reviews ÷ 76 Registered Beds) x 2 = 0.053
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Haslingden Hall & Lodge?
Reviewer Connection to Haslingden Hall & Lodge
Review submitted from a Postal Card by Heather W (Daughter of Resident/Service User) on Monday 18 April 2016. Review relates to April 2016.
Since the new registered manager arrived at this care home much improvement has been made. My mum has been there for 4 years 2 months and receives excellent care and attention with her personal care, meals, medication and diagnosed physical ailments and Alzheimer's. My dad was with her for 2 years until his death in Feb 2015. Since then mum has had a bit more attention and help to aid her in coming to terms with this traumatic event. I am confident when I visit that mum will be happy, warm, and feel dignified by the care she receives. The activities are improving but it would be better if there were two coordinators. The laundry has improved over time. In general I am happy. Also communication has improved and changes to the care plan are implemented immediately.
How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Good
Emma Bingham, Home Manager at Haslingden Hall & Lodge responded to this review on 17 May 2016:
Thank you for taking the time to leave this review, we really do appreciate the feedback we receive. We strive to provide the highest possible level of care to our residents and we are pleased to hear you feel your family is supported by the team. Our dedicated Activity Coordinator works hard to deliver a varied programme of activities; however, we welcome new ideas and suggestions and we will take on board your feedback.
Review submitted from a Postal Card by J D (Sister of Resident/Service User) on Sunday 31 January 2016. Review relates to January 2016.
I am very happy with the care home. I am always made very welcome when I visit the home. The care provided is excellent as are the staff. Nothing seems too much trouble for the staff. The home is very clean and cheerful with a lovely atmosphere.
How likely would you be to recommend Haslingden Hall & Lodge? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Emma Bingham, Home Manager at Haslingden Hall & Lodge responded to this review on 15 Feb 2016:
Thank you for taking the time to leave this review, we really do appreciate the feedback. We are always happy to have visitors at Haslingden and we are pleased to hear you enjoy spending time at the home.
There are currently no awards/recognitions posted yet for Haslingden Hall & Lodge
There are currently no Care Home Idol entrants who have performed at Haslingden Hall & Lodge