Hedges House, Lytham St Annes, Lancashire
Hedges House, Lytham St Annes, Lancashire
Hedges House, Lytham St Annes, Lancashire

Hedges House is a first class residential care home for the elderly. It offers the highest standards of care and accommodation in a hotel style environment.   Progressive standards of staff training has resulted in the Investors in People award and the highest possible achievement and compliance levels awarded by the Care Quality Commission. 32 luxurious bedrooms with en-suite facilities. licensed bar, music room, library and air-conditioned garden room. Excellent home-cooked food. Regular outings and daily activity tailored to suit the differing abilities and requiremements of all residents. Chiropody and hairdressing. Beautifully presented gardens and floral displays (3 x winners of Lytham in Bloom care homes category and 1 x national RHS award).

Owner: Mr & Mrs R I Chadwick

Person in charge: Michelle Neville (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 34 residents

Registered Care Categories*: Old Age • Younger Adults

Single Rooms: 30

Shared Rooms: 2

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single £400 – £575

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hedges House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.142)

The user Review Score of 9.1 for Hedges House is based on 9 Review/Recommendations. This Review Score of 9.142 is made up of 4.713 Points relating to the ratings and 4.429 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My father entered the home at short notice on being discharged from hospital. The transition was smoothly handled despite the hospital's discharge procedures. Hedges House staff were helpful courteous and supportive during the few weeks that my father was there and it enabled his health to improve significantly whilst he was there.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has lived in Hedges House for the past 10 months. During that time she has received consistently good care from generally thoughtful staff. The d├ęcor and standard of cleanliness are extremely good and there are no large impersonal lounge areas. Resident's are consulted regarding food likes and dislikes, which are then reflected in menus. There is also an activities co-ordinator to encourage residents to join in with others playing games, singing, exercise etc. Overall I am very happy with the care and support my mother receives and satisfied that she is safe. An added bonus is that most staff have been employed there for a number of years.

How likely would you be to recommend Hedges House? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I reside at Hedges House and can speak most highly of it. It is of high care. It is of the very highest care.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been in this care home for a few months and I have been very pleased with the attention I get and the food is excellent.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Very well care for. Very clean everywhere. Good food. Very good staff and I am happy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my wife needed to go into care aged 85 with developing dementia. I had looked at some six other care homes in the area. This one appealed to me the most, because of it's cosiness, high standard of furnishing, cleanliness and reception. I was not disappointed. The staff are like a family, the food plentiful and varied . The medical attention as required, public and personal television/music provided with comprehensive reading matter and entertainment probably appropriate for the residents. My wife was given all the attention she needed, up to her final days and even though I was only a visitor I am still received as if Hedges is my second home. As it certainly became for my wife during two and a half years.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot praise highly enough the management and staff of Hedges House. My mother has been living there happily for 8 years and the care she receives is excellent. Many of the staff have worked there for many years and they are all very welcoming. Nothing is too much trouble for them. The home is spotlessly clean with beautiful decor. It is a great comfort to my sister & I to know that our mother is being looked after so well in such a beautiful environment.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has been at Hedges House for 6 years. She has memory loss so is very vulnerable. I live a long way away and I am so glad I found Hedges House. The care is outstanding and the place has a lovely warm feel and I know she is settled, comfortable, cared for and treated with dignity. The Manager has been such a help to me and does whatever she can to make my mum's time as fulfilling as possible. Many of the wonderful staff have been there for a long time which is testament to the kind of place it is. On top of this the food is extremely good which is very important as the elderly residents often have a reduced appetite and need something tempting to make sure they eat. Unlike other places I have visited the home is always clean and fresh smelling.
I would have no hesitation at all in recommending Hedges House to those making the difficult decision to have their relatives cared for in a residential setting.

How likely would you be to recommend Hedges House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hedges House Hotel really is run as a hotel- albeit with lots of care in addition to 1st class food and amenities. Mum is very happy there and has complete freedom to live as she wants within a very supportive hotel environment.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2015

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