Hulton Care Home, Nelson, Lancashire
Hulton Care Home, Nelson, Lancashire
Hulton Care Home, Nelson, Lancashire

Hulton Care Care Home is located close to the centre of Nelson, Lancashire, a modern purpose-built 30 bedded property which offers a range of care including Dementia and Residential care.

Residents at Hulton Care have a choice of two lounges which feature comfortable and specially designed furnishings. The home has a range of bedrooms to choose from. Well-equipped and comfortable bedrooms are tastefully decorated and have a choice of views, including views of the common.

Chefs at Hulton Care pride themselves on knowing the tastes of Residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced Home Managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Kelly Champkin (Home Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 30 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Colitis & Crohn's Disease • Drug Dependence (past or present) • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 30

Rooms with ensuite WC: 1

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest CQC* Report on Hulton Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.7 (9.653)

The Review Score of 9.7 (maximum of 10) for Hulton Care Home is based on 25 Review/Recommendations in the last 2 years. This Review Score of 9.653 is made up of a Quality Score of 4.653 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.7 for Hulton Care Home is based on 25 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.653 for Hulton Care Home is calculated as follows: ( (188 Excellents x 5) + (77 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 274 Ratings = 4.653

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Hulton Care Home is calculated as follows:

      1. 25 Positive Reviews = 3

      2. 0.1 x 25 Positive Reviews = 2.500 (maximum score = 1)

      3. (25 Positive Reviews ÷ 30 Registered Beds) x 2 = 1.667 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


A friendly, warm welcome extended to everyone. Kindness and compassion abound, food superb and staff so caeing, a delight to spend time with them. A very well managed home and so happy that we found this place for my husband on short term care.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident at Hulton Care Home in Nelson since April 2014 and seems really happy there. She goes out on trips regularly and there are lots of activities going on which all the family can join in with if they wish to. I went on a trip out recently with my mum and other residents for Christmas lunch which was very enjoyable and there is a Christmas party on 22nd and a Christmas jumper day and the Salvation Army are coming and a school choir. I am very happy with the home, on a whole I have peace of mind knowing she is being cared for now.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have always felt the staff to be thoughtful and helpful, nothing too much.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The home is small and compact, giving the staff time to get on with know the residents. The staff are very caring and trustworthy. The home is clean and tidy.

How likely would you be to recommend Hulton Care Home? Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would recommend Hulton Care Home because I feel very comfy and warm. The care staff are very nice. The food is very good. Activities we go out regularly for lunch and shopping.

How likely would you be to recommend Hulton Care Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have no complaints regarding care received from staff with day and night staff.

How likely would you be to recommend Hulton Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

For the last two years my mother-in-law has been a resident at Hulton Care Home. We have found the staff excellent in all ways of care and friendliness. Nothing we ask for seems to be too much and we would recommend the home to anyone. We have been very pleased with every aspect of care, food etc, and feel we made an excellent choice.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

This residential home provides a home from home to residents. A large open plan building enabling residents to walk and sit freely. They get up and go to their rooms and go to bed whenever they wish. Excellent choice of home cooked food with good acre from the staff. Entertainment is on hand throughout the week to stimulate the brain as are various trips out to various places. The quality of care and cleanliness is second to none being over and above in the last few weeks of my mothers life. I could most definitely recommend Hulton Care to anyone.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been here 4 years. She seems really happy and is surrounded by a good team. My mum's room is always spotless and the staff always dress my mum really well. The staff are super friendly and always try their best to help. I recommend Hulton to anyone.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Very homely and friendly atmosphere. Staff are lovely! I feel very comfortable knowing my mother is so well cared for and looked after. I am glad to see the activities are now getting better organised as it is necessary to keep residents motivated!

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Auntie Margaret moved to Hulton Care from another nursing home. Due to the care & friendly nature of the staff she has settled better here. They have a good balance between care & allowing independence. They are patient yet persistence in getting my Auntie to eat, which is one of her main problems. All in all she it settled & happy and I no longer need to worry.

How likely would you be to recommend Hulton Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been in Hulton Care for eighteen months and after the initial period of settling in is now very content. I visit regularly and the staff are very welcoming and helpful. I have no worries that she isn't happy and she waves me off very happily when I leave. The decision to put my mother in a care home was very hard but I am very happy with the choice I made and the care my mother is receiving.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Both parents residents at Hulton Care. Lovely environment,caring staff, good plentiful food. Happy place to visit.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I would certainly recommend this home. My mum lived here for nearly 3 years. She is happy here. I feel that mum is looked after really well and all her needs are met. The home is always clean and tidy, staff are very friendly. Knowing mum is happy and cared for so well is reassuring for the family.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I would recommend this care home as Mum is really happy here and the staff are very friendly and caring and very good at looking after the residents needs. They always have time to discuss anything I may need to discuss about Mum and always make me free welcome. I can visit my Mum when ever I want to. They also take residents out on trips and have activities and celebrate birthdays etc.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother required considerable support and attention due to her illness when she first entered the home. the staff were always supportive and caring, keeping the family informed at all times. She is now well and the open area of the home suits her well. The food is excellent with many varied choices and with the mew mini bus. There are outside as well as inside activities. I would thoroughly recommend the home to others.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum has been here for a month. Her room is bright and always clean. She looks smart and clean every time I visit. Someone cut and painted her nails today she looks lovely. The staff are very friendly and helpful which has made the transition from sheltered housing to care very smooth. Mum says she is happy here.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend this care home to anyone; it is open plan with the resident’s rooms being en-suite, large and welcoming. Staff are caring, friendly and obliging to all resident’s needs. All meals are prepared by excellent cooks with all diets catered for. Activities are ongoing with regular trips out in the minibus; relatives are welcomed at any time of the day or night, a proper home from home.

My Mum came to live at Hulton Care in April 2013 after struggling with independent living and had developed leg ulcers and mild cognitive impairment.She flourished in the home where she was well fed, warm, could interact with other residents and staff, had her heart pills regularly and was safe. She was content there for the last 8 months of her 90 years and loved going to the hair dressing salon . She enjoyed some of the activities and we spent a memorable afternoon together singing carols with the Salvation Army just before last Christmas.
Sadly she passed away from pneumonia in Blackburn royal hospital late December.
The Hulton Care staff put a white rose on her door , supplied me with cups of tea and cake as I tackled the sad task of clearing out her room and also gave me as much time as I needed to do so.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

When my mother first came to Hulton we were a bit unsure of certain aspects of it. Fortunately it has improved immensely and my mum really enjoyed her time here. I would not hesitate to recommend the home to others. Thank you for the care you provided.

My grandad is very content here, the staff are very nice and make you feel welcome. There is always something for my grandad to do.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recent changes in the home have meant residents need are being met over and above 'normal' care. My relative has made great improvements in her ability to communicate and respond to surroundings. Regular activities both inside and outside the home are contributing factors.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Caring staff. Looking after my mum with dignity. Always have time for family and visitors.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mother is very happy at Hulton. She has been in residence for almost five years and the overall care has improved in my opinion, especially over the past 18 months or so.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

This is like a home from home. It has a very friendly atmosphere.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Care Home Idol 2015

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