Milton Lodge Rest Home

35 Mount Road, Fleetwood FY7 6EX

Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire

Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front. The home provides care for just 21 elderly residents and hence it has a friendly and welcoming atmosphere.

There are two lounges and a dining room on the ground floor. There is also a small lounge should you prefer to sit in a quieter room.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

Group: Green Cross Care

Person in charge: Sue Miller (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 21 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Speech Impairment

Admission Information: Ages 55+.

Single Rooms: 9

Shared Rooms: 6

Rooms with ensuite WC: 2

Weekly Charges Guide:

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Milton Lodge Rest Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 14 Sep 2016

Please contact the home for vacancies.

Current Reviews

9.7 Milton Lodge Rest Home has a Review Score of 9.7 (9.683)

The Review Score of 9.7 (maximum of 10) for Milton Lodge Rest Home is based on 39 Review/Recommendations in the last 2 years. This Review Score of 9.683 is made up of a Quality Score of 4.683 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.683 for Milton Lodge Rest Home is based on 39 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.683 for Milton Lodge Rest Home is calculated as follows: ( (328 Excellents x 5) + (125 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 464 Ratings = 4.683

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Milton Lodge Rest Home is calculated as follows:

      1. 39 Positive Reviews = 3

      2. 0.1 x 39 Positive Reviews = 3.900 (maximum score = 1)

      3. (39 Positive Reviews ÷ 21 Registered Beds) x 2 = 3.714 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Milton Lodge Rest Home?

  • Extremely LIKELY
    29
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Lodge Rest Home

  • Daughter of Resident/Service User
    11
  • Resident / Service User
    9
  • Niece of Resident/Service User
    4
  • Son of Resident/Service User
    3
  • Friend of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

19 Reviews* is 4.7 out of 5

*The Average Rating only uses ratings from the 19 reviews. Ratings from the 20 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

I like the company of everyone. Resident are very nice. We have old music every day. The house is very modern and very clean. Staff are very helpful and make me laugh.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

I enjoy the bedroom I have. I enjoy the residents who live here. The house is big and warm.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home is so friendly, caring, clean and loving. My mum came in on respite but loved it so much she decided to stay. I couldn't wish for a better home for mum. I have no worries at all when I see her so happy.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum arrived here in June 2016 and has settled in really well, mainly due to the fantastic care staff! She was terrified of having to go into a home, but the whole process has been made as easy and stress-free as possible.
All of the staff are outstanding. The level of care and compassion is second to none and nothing is too much trouble. The residents are all made to feel that it truly is their home.
I was dreading mum having to go into a home, but I am so happy that she is now safe, happy, well-cared for and settled at Milton Lodge.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I find Milton Lodge very well organised. Staff seem very caring and rooms are very clean and bright. Residents seem very happy. Plenty of activities for the residents to join in with. Overall I think this is a very well run rest home.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

I have to say my stay at Milton Lodge Rest Home has been very pleasant. The staff can't do enough to please you, as some residents are very hard to please. We have bingo, dominoes, sing along, visitors are made very welcome with tea and biscuits.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

There is plenty to do at Milton Lodge and my visitors are always made welcome by residents and staff.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I haven't been here long but the staff make me happy. I am very pleased with my bedroom and the facilities.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident in Milton Lodge for 3 years. She suffers from dementia, I have real peace of mind, knowing that she is cared for by very kind caring staff. The home has a happy family atmosphere with an "open door" policy i.e. visitors are welcome at any time. The manager is always available to answer any questions or queries and the welfare of the residents is treated as priority. The home is not a modern, purpose built place and some of the rooms are shared as are facilities. However for families who want their loved ones to be cared for in a clean, caring environment by excellent staff this is the place.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother came into care 18 months ago following a stroke and suffering from vascular dementia. This condition means that she can sometimes be very difficult and I am impressed by the kindness and care shown by all the staff, not just on the difficult days but everyday. The home is clean and pleasant with flowers on the tables and good home cooked meals. The furnishings are good and all the rooms are nicely decorated.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been in Milton Lodge for two weeks. I've found the staff that I have been in contact with very pleasant, helpful and very caring. The job they do isn't easy but all the staff try their very best to make life for the residents as comfortable and homely as they possibly can. Whenever I have visited I and my family go at different times, the rooms are nice and clean and warm. My sister is in a small bedroom downstairs because she tends to wonder about at all hours of the night her family were asked if they were unhappy about her being in a small room. Their answer was no, rather her been safe which we all know she is.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Milton Lodge is very neat, tidy and well lit and has large windows which lets in natural light and also allows the residents to see outside. The staff are very friendly and helpful. When I was asked to find somewhere for my nan to live I had a vision of a very clinical, cold dark place. Milton Lodge has completely changed my view. The staff do an absolute brilliant job of making sure the residents needs are met. I could not recommend it more highly. Top marks.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mum has not been at Milton Lodge long and is just really settling in. The care she has been given so far has been good.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I enjoy the food and the activities really suit me. My bedroom has been re-furbished and looks lovely. The staff are lovely and the girls go out of their way to help.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff do everything possible to care for residents. i find them very friendly and patient. The home is always fresh and clean. They all work very hard to maintain the quality they achieve. There is always some entertainment for the residents, Bingo, music, singers, exercises, dominoes etc. I think they do the best they can. I cannot find anything lacking in my opinion.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have settled in very well. I have made a good friend who I really get along with. The meals are lovely and hot. I think I will be very happy in Milton Lodge.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is well looked after. All the staff are very caring, even when my aunt is difficult they are extremely kind to her.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Me and my family can't praise the staff enough. They look after me well. it's like home from home.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been here some time now and I am settled and very happy. My daughter visits regularly and gets on well with the staff.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Consistent high level of care.
Staff friendly approachable and caring.
Activities/outings provided.
Low turnover of staff.
Home cooked food/regular drinks.
Individual care.
Staff always available for relatives.
Small home - 21 residents/female.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother went into Milton Lodge in May 2013 till when she passed away in February 2014. She was treated with the utmost dignity and respect that anyone could wish for. When my mother was nearing the end of her life the staff at Milton Lodge, they allowed us to be with our mum day and night. They offered to feed us and provide us with drinks all day and night, nothing was too much trouble for them. They also provided all the medical care, arranging for doctors and nurses to give all the necessary medication and when she passed away, contacted the funeral provider. We could not have wished for better care. Highly recommended.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found all the staff both friendly and approachable. My aunty has settled in and seems content which is a tribute to the staff. I would recommend the home to anybody. They do an excellent job.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Single sex care home. Clean and well tendered exterior. Security entry. Caring, pleasant, communicative staff. Kitchen and food looked good, activities observed and residents involved. The residents I meet have no complaints. I am pleased with all aspects of her care.

How likely would you be to recommend Milton Lodge Rest Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister in law is happy and contented. The staff are caring and helpful. I would recommend the home to everyone. Milton Lodge is first class, I cannot find any other words.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend and I visit Milton Lodge about once a month to see a very dear and close friend. We are always welcomed by the staff. The two lounges are clean and tidy and the dining room spotless. Our friend reports very well on food etc, and tells us that the residents sit out in the garden in the Summer, and are taken into town and to a cafe as a change.
I can't comment on the bedrooms not having seen any. Entertainers come now and again, and there are facilities for manicures and hairdressing. We have been visiting Milton Lodge for two years or so and always get a nice welcome form the staff.

How likely would you be to recommend Milton Lodge Rest Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Friendly visits. All staff very cheerful and helpful.
Very pleasant atmosphere.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

This "Home" provides excellent care fro my mum! She is well looked after and cared for in a loving environment. Would recommend this to anyone.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has been a resident of Milton Lodge since 2014. Milton Lodge maintains a "family" atmosphere with approx. 20 ladies resident. The quality of care is outstanding and all the staff (who are local) treat their residents with compassion and respect. The standards of cleanliness, food, attention to specific needs, contribution to activities are absolutely outstanding and we could not wish Peggy to be anywhere else. Overall Milton Lodge is outstanding and the staff and owners should be commended.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Milton Lodge Care Home to anyone needing temporary or permanent care. My mother has been a permanent resident since August 2014 and the care she has received is excellent. She was made to feel at home immediately and settled in better than was expected as she is very independent. Highly recommended.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Milton Lodge is an excellent care home. My mother has been a resident from August 2014, she has been looked after to a very good standard in every way and I would recommend the care home very highly.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very helpful and caring. I feel my mum is very well looked after.

How likely would you be to recommend Milton Lodge Rest Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt went into the care home after the death of her husband.
They have been very kind to her and looked after her well.

How likely would you be to recommend Milton Lodge Rest Home? Likely

No Average Rating is available*

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother moved into Milton Lodge after falling and breaking her shoulder at home, at first it was only temporary, but as time went on it became apparent that she would be unable to cope with living alone as the fall had speeded up her Alzheimer's. During this period all the staff at the home were fantastic, both with my mum and us. When you go it is really like going into a family members home. I cannot recommend Milton Lodge enough, it is so friendly and relaxed. The staff are all unbelievable, they treat the residents like family members and nothing is too much trouble.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home is the top of the list. The staff look after the ladies very well. I first went to them 1yr ago to see a friend. My friend aged 98 is in there now- the same staff are still there they make you a cup of tea while you are there, nothing is too much trouble.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been treated well since going into Milton Lodge. The staff are very caring, residents are treated with respect and dignity. Nothing is too much trouble for the staff. A lovely, happy atmosphere when I visit. Visitors are made welcome.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has gone into Milton Lodge as a permanent resident. She is very happy and well looked after. The care she receives is excellent, the staff are all lovely also. The care home is very clean, comfortable and very cosy. I would recommend this care home there is none better in this area.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Nan is 88 & has Alzheimers, she had been a couple of weeks for respite in Milton Lodge & is now a full resident. Whatever day or time you go to visit, the staff are always friendly & have a smile. The care they show to my Nan is second to none. Nan is cared for like a queen! Even when she had got upset they take time to talk to her & give her TLC. Milton Lodge is always welcoming, like home from home. It is immaculate, in every room. I would recommend this home to anybody. I can't say enough about the staff, the home, clean, friendly, warm, caring and all residents needs are cared for and more - fabulous!

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister-in-law Amy has been a resident of Milton Lodge for approx 2 1/2 years after being diagnosed with vascular dementia. In that time her condition has improved and her general health better. This is due to the excellent care she has received by the care home staff. I would not hesitate to recommend Milton Lodge.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fantastic care home

Excellent care home, my great great Aunt Ethel was a resident for 7 years & the staff couldn't have been nicer, caring or more helpful. Highly recommend.
Many thanks for looking after her so well from all the family.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Milton Lodge Rest Home

  • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity.

  • Reviews cannot be submitted anonymously through carehome.co.uk, we require the name and telephone/email of the reviewer and the option to share these with the care provider, so that we can properly authenticate reviews.

  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

May 2013

Investors in People

Recipient: Milton Lodge Rest Home

Date: Friday 24 May 2013

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Milton Lodge Rest Home