Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire

Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front. The home provides care for just 21 elderly residents and hence it has a friendly and welcoming atmosphere.

There are two lounges and a dining room on the ground floor. There is also a small lounge should you prefer to sit in a quieter room.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

Group: Green Cross Care

Person in charge: Sue Miller (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 21 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Speech Impairment

Admission Information: Ages 55+.

Single Rooms: 9

Shared Rooms: 6

Rooms with ensuite WC: 2

Weekly Charges Guide:

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Milton Lodge Rest Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 12 Jan 2016

We currently have 2 vacancies. Please ring the home to discuss your requirements.

Current Reviews

Review Score: 9.7 (9.720)

The Review Score of 9.7 (maximum of 10) for Milton Lodge Rest Home is based on 27 Review/Recommendations in the last 2 years. This Review Score of 9.720 is made up of a Quality Score of 4.72 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.720 for Milton Lodge Rest Home is based on 27 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.72 for Milton Lodge Rest Home is calculated as follows: ( (237 Excellents x 5) + (80 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 322 Ratings = 4.72

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for Milton Lodge Rest Home is calculated as follows:

      1. 27 Positive Reviews = 3

      2. 0.1 x 27 Positive Reviews = 2.700 (maximum score = 1)

      3. (27 Positive Reviews ÷ 21 Registered Beds) x 2 = 2.571 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Consistent high level of care.
Staff friendly approachable and caring.
Activities/outings provided.
Low turnover of staff.
Home cooked food/regular drinks.
Individual care.
Staff always available for relatives.
Small home - 21 residents/female.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother went into Milton Lodge in May 2013 till when she passed away in February 2014. She was treated with the utmost dignity and respect that anyone could wish for. When my mother was nearing the end of her life the staff at Milton Lodge, they allowed us to be with our mum day and night. They offered to feed us and provide us with drinks all day and night, nothing was too much trouble for them. They also provided all the medical care, arranging for doctors and nurses to give all the necessary medication and when she passed away, contacted the funeral provider. We could not have wished for better care. Highly recommended.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I have found all the staff both friendly and approachable. My aunty has settled in and seems content which is a tribute to the staff. I would recommend the home to anybody. They do an excellent job.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Single sex care home. Clean and well tendered exterior. Security entry. Caring, pleasant, communicative staff. Kitchen and food looked good, activities observed and residents involved. The residents I meet have no complaints. I am pleased with all aspects of her care.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister in law is happy and contented. The staff are caring and helpful. I would recommend the home to everyone. Milton Lodge is first class, I cannot find any other words.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My friend and I visit Milton Lodge about once a month to see a very dear and close friend. We are always welcomed by the staff. The two lounges are clean and tidy and the dining room spotless. Our friend reports very well on food etc, and tells us that the residents sit out in the garden in the Summer, and are taken into town and to a cafe as a change.
I can't comment on the bedrooms not having seen any. Entertainers come now and again, and there are facilities for manicures and hairdressing. We have been visiting Milton Lodge for two years or so and always get a nice welcome form the staff.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Friendly visits. All staff very cheerful and helpful.
Very pleasant atmosphere.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

I recommend Milton Lodge. Good friendly staff, cosy homely atmosphere. Good food, seems plenty of activities things to keep them happy.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This "Home" provides excellent care fro my mum! She is well looked after and cared for in a loving environment. Would recommend this to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother in law has been a resident of Milton Lodge since 2014. Milton Lodge maintains a "family" atmosphere with approx. 20 ladies resident. The quality of care is outstanding and all the staff (who are local) treat their residents with compassion and respect. The standards of cleanliness, food, attention to specific needs, contribution to activities are absolutely outstanding and we could not wish Peggy to be anywhere else. Overall Milton Lodge is outstanding and the staff and owners should be commended.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Milton Lodge Care Home to anyone needing temporary or permanent care. My mother has been a permanent resident since August 2014 and the care she has received is excellent. She was made to feel at home immediately and settled in better than was expected as she is very independent. Highly recommended.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Milton Lodge is an excellent care home. My mother has been a resident from August 2014, she has been looked after to a very good standard in every way and I would recommend the care home very highly.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very helpful and caring. I feel my mum is very well looked after.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt went into the care home after the death of her husband.
They have been very kind to her and looked after her well.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother moved into Milton Lodge after falling and breaking her shoulder at home, at first it was only temporary, but as time went on it became apparent that she would be unable to cope with living alone as the fall had speeded up her Alzheimer's. During this period all the staff at the home were fantastic, both with my mum and us. When you go it is really like going into a family members home. I cannot recommend Milton Lodge enough, it is so friendly and relaxed. The staff are all unbelievable, they treat the residents like family members and nothing is too much trouble.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This care home is the top of the list. The staff look after the ladies very well. I first went to them 1yr ago to see a friend. My friend aged 98 is in there now- the same staff are still there they make you a cup of tea while you are there, nothing is too much trouble.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since mum has become resident in November, the standard of care has been exemplary. All the staff give of their best at all times. The food is excellent and mum is eating well and has gained weight. Nice to see flowers on dining room tables. Rooms are spacious and well decorated. Lounge areas are cosy and pleasant. Visitors are welcomed at any time.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been treated well since going into Milton Lodge. The staff are very caring, residents are treated with respect and dignity. Nothing is too much trouble for the staff. A lovely, happy atmosphere when I visit. Visitors are made welcome.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum has gone into Milton Lodge as a permanent resident. She is very happy and well looked after. The care she receives is excellent, the staff are all lovely also. The care home is very clean, comfortable and very cosy. I would recommend this care home there is none better in this area.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My Nan is 88 & has Alzheimers, she had been a couple of weeks for respite in Milton Lodge & is now a full resident. Whatever day or time you go to visit, the staff are always friendly & have a smile. The care they show to my Nan is second to none. Nan is cared for like a queen! Even when she had got upset they take time to talk to her & give her TLC. Milton Lodge is always welcoming, like home from home. It is immaculate, in every room. I would recommend this home to anybody. I can't say enough about the staff, the home, clean, friendly, warm, caring and all residents needs are cared for and more - fabulous!

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister-in-law Amy has been a resident of Milton Lodge for approx 2 1/2 years after being diagnosed with vascular dementia. In that time her condition has improved and her general health better. This is due to the excellent care she has received by the care home staff. I would not hesitate to recommend Milton Lodge.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Fantastic care home

Excellent care home, my great great Aunt Ethel was a resident for 7 years & the staff couldn't have been nicer, caring or more helpful. Highly recommend.
Many thanks for looking after her so well from all the family.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very homely, staff welcome you at all times and no matter how busy are so attentive to residents as and when required. Always such a happy atmosphere which makes all the difference.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has settled in nicely. All the staff are wonderful to her.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Milton Lodge to anyone. They have cared for my mum wonderfully since day one. They have treated her as an individual and have taken the time to get to know her and they know her likes and dislikes. I was extremely anxious about mum's condition when she first went in but they took all that worry away, I can now sleep at night knowing she is safe.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My sister has only been in the care home for a short time, but the care she has been given is wonderful. She is clean, well fed and has had life made more comfortable for her. The staff will answer any questions you ask and are very pleasant (those I have met) and tell you how things are. I would recommend this care home to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent staff, excellent care, management excellent. Staff treat resident with the utmost respect and dignity.
Give myself and my wife the peace of mind knowing my mother is safe and cared for by dedicated staff and management.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Milton Lodge Rest Home

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Awards / Recognitions

May 2013

Investors in People

Recipient: Milton Lodge Rest Home

Date: Friday 24 May 2013

more details

Job Vacancies

There are no jobs posted yet for Milton Lodge Rest Home

Staff Profiles

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Care Home Idol 2015

There are currently no Care Home Idol entrants who have performed at Milton Lodge Rest Home