Milton Lodge Rest Home

35 Mount Road, Fleetwood FY7 6EX

Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire
Milton Lodge Rest Home, Fleetwood, Lancashire

Milton Lodge Rest Home is situated in a quiet residential area of Fleetwood. The home is convenient for a short stroll to the local shops, the market or to the sea front. The home provides care for just 21 elderly residents and hence it has a friendly and welcoming atmosphere.

There are two lounges and a dining room on the ground floor. There is also a small lounge should you prefer to sit in a quieter room.

Great emphasis is placed on the personal independence, dignity and quality of life of each resident. Social activities are organised for residents and they are at liberty to choose to participate in these or not.

A choice of menu is available at each meal. Special diets can be catered for. Each meal is freshly prepared using only the finest ingredients. The menu is both wholesome and varied, providing a well-balanced diet.

Group: Green Cross Care

Person in charge: Sue Miller (Manager)

Local Authority / Social Services: Lancashire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 21 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Speech Impairment

Admission Information: Ages 55+.

Single Rooms: 9

Shared Rooms: 6

Rooms with ensuite WC: 2

Weekly Charges Guide:

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Milton Lodge Rest Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

1 Bed Vacancy

posted 16 Jan 2017

We currently have 1 vacancy. Please contact the home for details on 01253 776011.

Reviews

9.6 Milton Lodge Rest Home has a Review Score of 9.6 (9.649)

The Review Score of 9.6 (maximum of 10) for Milton Lodge Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Milton Lodge Rest Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 13 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.649 for Milton Lodge Rest Home is calculated as follows: ( (107 Excellents x 5) + (40 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 154 Ratings = 4.649

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Milton Lodge Rest Home is based on 13 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered beds ÷ 5). 13 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Milton Lodge Rest Home?

  • Extremely LIKELY
    12
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Milton Lodge Rest Home

  • Daughter of Resident/Service User
    6
  • Niece of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Granddaughter of Resident/Service User
    1
  • Resident / Service User
    1
  • more

I visit a friend at Milton Lodge Rest Home, on walking through the doors the atmosphere is very warm and welcoming, it's a real home from home feeling, the staff are wonderful with the residents. All of the residents take part in all sorts of activities. If any of my family needed to go in a rest home I would not hesitate applying to Milton Lodge. I visit weekly.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is so friendly, caring, clean and loving. My mum came in on respite but loved it so much she decided to stay. I couldn't wish for a better home for mum. I have no worries at all when I see her so happy.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum arrived here in June 2016 and has settled in really well, mainly due to the fantastic care staff! She was terrified of having to go into a home, but the whole process has been made as easy and stress-free as possible.
All of the staff are outstanding. The level of care and compassion is second to none and nothing is too much trouble. The residents are all made to feel that it truly is their home.
I was dreading mum having to go into a home, but I am so happy that she is now safe, happy, well-cared for and settled at Milton Lodge.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff and management at Milton Lodge are excellent. When you walk into Milton Lodge it feels like a big happy family home and not a care home. I am very happy that we found Milton Lodge for my mother-in-law. It is the best.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find Milton Lodge very well organised. Staff seem very caring and rooms are very clean and bright. Residents seem very happy. Plenty of activities for the residents to join in with. Overall I think this is a very well run rest home.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Good

I have to say my stay at Milton Lodge Rest Home has been very pleasant. The staff can't do enough to please you, as some residents are very hard to please. We have bingo, dominoes, sing along, visitors are made very welcome with tea and biscuits.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has been a resident in Milton Lodge for 3 years. She suffers from dementia, I have real peace of mind, knowing that she is cared for by very kind caring staff. The home has a happy family atmosphere with an "open door" policy i.e. visitors are welcome at any time. The manager is always available to answer any questions or queries and the welfare of the residents is treated as priority. The home is not a modern, purpose built place and some of the rooms are shared as are facilities. However for families who want their loved ones to be cared for in a clean, caring environment by excellent staff this is the place.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

My mother came into care 18 months ago following a stroke and suffering from vascular dementia. This condition means that she can sometimes be very difficult and I am impressed by the kindness and care shown by all the staff, not just on the difficult days but everyday. The home is clean and pleasant with flowers on the tables and good home cooked meals. The furnishings are good and all the rooms are nicely decorated.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been in Milton Lodge for two weeks. I've found the staff that I have been in contact with very pleasant, helpful and very caring. The job they do isn't easy but all the staff try their very best to make life for the residents as comfortable and homely as they possibly can. Whenever I have visited I and my family go at different times, the rooms are nice and clean and warm. My sister is in a small bedroom downstairs because she tends to wonder about at all hours of the night her family were asked if they were unhappy about her being in a small room. Their answer was no, rather her been safe which we all know she is.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Milton Lodge is very neat, tidy and well lit and has large windows which lets in natural light and also allows the residents to see outside. The staff are very friendly and helpful. When I was asked to find somewhere for my nan to live I had a vision of a very clinical, cold dark place. Milton Lodge has completely changed my view. The staff do an absolute brilliant job of making sure the residents needs are met. I could not recommend it more highly. Top marks.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Mum has not been at Milton Lodge long and is just really settling in. The care she has been given so far has been good.

How likely would you be to recommend Milton Lodge Rest Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

The staff do everything possible to care for residents. i find them very friendly and patient. The home is always fresh and clean. They all work very hard to maintain the quality they achieve. There is always some entertainment for the residents, Bingo, music, singers, exercises, dominoes etc. I think they do the best they can. I cannot find anything lacking in my opinion.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My aunt is well looked after. All the staff are very caring, even when my aunt is difficult they are extremely kind to her.

How likely would you be to recommend Milton Lodge Rest Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Milton Lodge Rest Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

May 2013

Investors in People

Recipient: Milton Lodge Rest Home

Date: Friday 24 May 2013

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Milton Lodge Rest Home