27/31 The Esplanade, Knott End-on-Sea, Poulton-le-Fylde FY6 0AD
Sea Bank House offers an environment and location that are well-suited to older people with care needs who wish to achieve a comfortable and satisfying retirement.
Carers adhere to daily plans that are organised around personal preferences, with family members welcomed to also take an active part in residents' care.
Interested clients are welcome to try the service, only paying from the second week if they decide they like the service. Relocations are treated sensitively with the team taking all care to help new residents settle in.
Group: Apex Healthcare
Person in charge: Andrea Coward (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 23 residents
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's • Multiple Sclerosis • Stroke
Admission Information: Ages 50+.
Single Rooms: 19
Shared Rooms: 2
Rooms with ensuite WC: 10
Weekly Charges Guide: Personal Care Single £550 – £650 , Personal Care Shared (per person) £550 – £600
Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest CQC* Report on Sea Bank House: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Sea Bank House has a Review Score of 7.7 (7.687)
The Review Score of 7.7 (maximum of 10) for Sea Bank House is based on 1 Review/Recommendations in the last 2 years. This Review Score of 7.687 is made up of a Quality Score of 4.5 Points (maximum of 5) relating to the rating and a Quantity Score of 3.187 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 7.687 for Sea Bank House is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.5 for Sea Bank House is calculated as follows: ( (7 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.5
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.187 for Sea Bank House is calculated as follows:
1 Positive Reviews = 3
0.1 x 1 Positive Reviews = 0.100
(1 Positive Reviews ÷ 23 Registered Beds) x 2 = 0.087
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Sea Bank House?
Reviewer Connection to Sea Bank House
Review submitted from a Postal Card by Jean G (Cousin of Resident/Service User) on Tuesday 27 October 2015. Review relates to September 2015.
When I and mu husband visit my cousin we always feel comfortable. Chatting to other residents we feel they are quite content, warm and cared for. Dressed tidily in their own clothes. The staff are friendly and offer us a cup of tea. We have had fun and joined in with the entertainment (sing-a-long etc). It feels very homely and the staff seem to stay and are consistent which is important to the residents,
How likely would you be to recommend Sea Bank House? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Good
Jim Muldoon, Op Manager at Sea Bank House responded to this review on 27 Oct 2015:
We thank you for your positive comments they are very much appreciated by everyone at Apex Healthcare and especially by Andrea and her excellent team.
There are currently no Care Home Idol entrants who have performed at Sea Bank House