Hawkhurst Care Centre

16/18 Shear Bank Road, Blackburn BB1 8AZ

Hawkhurst Care Centre, Blackburn, Lancashire
Hawkhurst Care Centre, Blackburn, Lancashire
Hawkhurst Care Centre, Blackburn, Lancashire

Hawkhurst Care Centre is a twenty-six bed care facility providing for clients whose needs are associated with their mental health needs, including dementia.

All PrimeLife care services place respect at dignity at the core of their provision, combined with the benefits of homely and comfortable surroundings that enable skilled carers to promote sound health and security.

Group: Prime Life Ltd

Person in charge: Sandra Scarr (Manager)

Local Authority / Social Services: Blackburn with Darwen Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 26 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 18+.

Single Rooms: 26

Rooms with ensuite WC: 10

Facilities & Services: Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Hawkhurst Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 04 Jan 2017

Single room with full en-suite bathroom

Reviews

7.9 Hawkhurst Care Centre has a Review Score of 7.9 (7.878)

The Review Score of 7.9 (maximum of 10) for Hawkhurst Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews over all time. This Average Rating is also the rating value for Hawkhurst Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.686 for Hawkhurst Care Centre is calculated as follows: ( (114 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 156 Ratings = 4.686

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.192 Points relating to the number of positive Reviews for Hawkhurst Care Centre is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 5.2 positive Reviews (26 registered beds ÷ 5). 1 Reviews ÷ 5.2 Target = 0.192

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hawkhurst Care Centre?

  • Extremely LIKELY
    11
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hawkhurst Care Centre

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

The management and staff have been fantastic with mum since her arrival. Mum has come on in leaps and bounds compared to the other facility she was in. The staff right from management to the carers are lovely but not only with the residents but the relatives too. I couldn't praise them highly enough. So pleased that mum was able to get a place here.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident for just over 2 years, she is well cared for, and seems as happy as she can be. The staff are always welcoming no matter what time of day you visit. I am glad my mum is settled in this lovely place.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been in Hawkhurst for just over two years now, with Alzheimers. Although the disease is a horrible disease to watch your loved one go through, Hawkhurst has made it more bearable. I honestly don't think I could have got through it without their help and support. My mum always seems happy and content and especially well looked after. Hawkhurst and their staff provide me with peace of mind knowing my mum is safe and happy.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum has been here for 2 years and she is so well looked after. The home is just like a normal way of life and is always warm and welcoming at any time of day. We feel lucky that she is here as all the staff are caring and considerate under the circumstances.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been in this care home for a number of years and has excellent care throughout, staff are very approachable and the care for residents in excellent. We are always made welcome when visiting.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The improvement my mum has made since becoming a resident in Hawkhurst Care Centre is amazing. It is down to the wonderful staff and how hard they work to ensure my mum has dignity as well as the care she needs. They have a fantastic relationship with my family which provides extra needed support. I cannot speak highly enough of them. Also, any issues are dealt with quickly and professionally. This is a great home and I wouldn't want mum anywhere else!

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is lovely with brilliant staff and management. The only negative I could possibly say is that the residents don't really get outside in the gardens for a walk and I know my mum would love this. She always says she misses her garden. I think a little flower bed or vegetable patch would be very therapeutic for them.

How likely would you be to recommend Hawkhurst Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very well looked after and safe.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My sister recessives very good treatment and seems to be very happy.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When it was decided that my mum needed to go into a care home, this home was recommended by a doctor as it was a lovely home and was very good. The doctor was right, my mum settled in, and I was happy with everything I saw. I enjoy visiting my mum, even though my mum has vascular dementia, she always seems happy and gets to do things she enjoys still (playing the piano). My mum doesn't talk much now but the staff help my mum eg. painting her nails, getting her hair done, hands creamed and massaged. My mum always looks clean and seems happy, thanks to the staff.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother has been in the home for eight years and seems quite happy and contented. Any issues we have had with the staff have always been sorted out in a proper manner.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My brother has been a resident at the care home for the past eight years and I visit twice most weeks. I have always been happy with his care and have had a good relationship with the staff.

How likely would you be to recommend Hawkhurst Care Centre? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Our mother has been here approximately 8 years. She has been well looked after during that time. We have an excellent rapport with the caring staff who keep us fully informed of mothers care and needs.

How likely would you be to recommend Hawkhurst Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Hawkhurst Care Centre