Queens Care Centre, Rotherham, South Yorkshire
Queens Care Centre, Rotherham, South Yorkshire
Queens Care Centre, Rotherham, South Yorkshire

Queens Care Centre specialises in an extensive range of residential care needs, as well as being ideal for adults diagnosed with dementia.

Short and long-term requirements are welcome, in a care centre that has many homely comforts and additional entertainments for residents, such as a library and home cinema, as well as a choice of five lounges.

Key workers are in place to ensure that care remains suited to individual needs and that clients have access to GPs and therapists where required.

Owner: ZAK Health Care Ltd

Local Authority / Social Services: Rotherham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 67 residents

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 45+.

Single Rooms: 67

Rooms with ensuite WC: 56

Weekly Charges Guide: Personal Care Single £425 – £525

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Arriving by car:
Please use the S66 7LZ postcode which will bring you right to the front gate.

Arriving by foot:
The Queens Care Center is 1 minute walk from Maltby high street.

Visiting:

Friends and family are welcome at all times, however it is advised to avoid meal times which are: 9am-10am, 12-1:30pm and 4pm to half 5pm.

Parking:

On-site parking is free and can be found on Millard lane just in front of the Queens Care Center.

Latest CQC* Report on Queens Care Centre: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.4 Queens Care Centre has a Review Score of 8.4 (8.353)

The Review Score of 8.4 (maximum of 10) for Queens Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Queens Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.629 for Queens Care Centre is calculated as follows: ( (23 Excellents x 5) + (11 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.629

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.724 Points relating to the number of positive Reviews for Queens Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.4 positive Reviews (67 registered beds ÷ 5). 3 Reviews ÷ 13.4 Target = 0.224

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Queens Care Centre?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Queens Care Centre

  • Daughter of Resident/Service User
    2
  • Son of Resident/Service User
    1

My Mother became a resident at Queens Care Centre in August 2015. Since that time, we have found both the management and the staff to be extremely helpful and supportive, and willing to go the extra mile. Mother enjoys companionship, a varied and balanced diet, with many wonderful activities to enjoy and help keep her stimulated. The Centre has offered us peace of mind to know that our Mother is well cared for in every way, and that she is safe and secure there. She is gently encouraged to try new things as she continues to settle into her new home. Photos and short video clips posted to Facebook has been a life line for us, with me not residing in the UK at present.

How likely would you be to recommend Queens Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Our mother has been a resident of the Queens Care Centre for the past year. She has benefited greatly from the exceptional supports, programs, care and attention that meet the majority of her physical and mental well-being needs. Our family have encountered professional, trained, kind and caring staff who have guided our mother and family through the past year of transition above and beyond anything we had really imagined.
We have been very blessed as a family and based on our experiences, I have no hesitation in highly recommending the Queens Care Home. We cannot visit our Mom as regularly as we would like, however are kept constantly updated on her progress and the many ways she is able to live life with dignity, engagement, community and caring support.
I have not visited many other care homes in the UK to appropriately compare the Queens with other homes, however am very pleased to recommend the centre based on my family's knowledge. Thank you everyone at the Queens!

How likely would you be to recommend Queens Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I have spent several hours at Queen's Care and have seen first hand the effort made by the staff to care for those staying in the home. I am very grateful for all that they do for these dear people. The management and staff go beyond doing just what the job requires to meet the personal needs of each individual. The home is also very responsive and works with the family and those concerned too.

How likely would you be to recommend Queens Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for Queens Care Centre

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

May 2016

Excellent Care Home

Recipient: Queens Care Centre

Date: Monday 16 May 2016

more details

Job Vacancies

Staff Profiles

No image found

Lindsay Morris

Job Title: General Home Manager

Joined: 2013

Description:

Lindsay has been a qualified nurse since 1990 and has dedicated the past 24 years to care of the elderly. She is passionate about quality care and has specialised in Dementia and Alzheimer's Disease. Lindsay has worked in a range of roles throughout her career ranging from Staff Nurse through to Managing Director of a medium sized care group. She recently joined the team at The Queens care centre after spending the last 7 years working as a crisis consultant assisting problem care homes to achieve compliance and better standards of care. Lindsay has now decided to work more locally to home so that she can combine her passion for elderly care as well as have the time to look after her own elderly father.

No image found

Rebecca Kozlowski

Job Title: Deputy Home Manager

Joined: 2011

Description:

Becky is a highly skilled NVQ 3 and 4 Deputy Manager. She joined the team here at The Queens in 2011 as a Senior Carer but has progressed up to management to compliment our team. Becky is passionate about elderly care and has over 20 years experience in Dementia. She is our qualified MUST and Manual Handling Trainer and ensures that all staff work to the best of their ability.

Becky is a highly motivated, respected and valued member of staff and is an asset to The Queens Care Centre

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Queens Care Centre