The Sycamores, Wakefield, West Yorkshire
The Sycamores, Wakefield, West Yorkshire
The Sycamores, Wakefield, West Yorkshire

With easy access to Pinderfields Hospital and good road routes including the Leeds Road, The Sycamores specialises in residential care.

All rooms are en-suite and have been designed with the comfort, privacy and independent lifestyle choices of residents in mind.

Each room is decorated to high standards, with modern amenities and facilities.

There is a hairdressing salon on the premises, with a regular visiting hairdresser, who knows the residents well and adds to the personal care and attention in the home.

The home enjoys an attractive enclosed garden, which offers a pleasant and relaxing space outdoors, particularly when the weather is warmer.

Group: Orchard Care Homes

Person in charge: Steven Hague (Manager)

Local Authority / Social Services: City of Wakefield Metropolitan District Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents

Registered Care Categories*: No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 60+.

Single Rooms: 40

Rooms with ensuite WC: 40

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Directions:

Situated within 5 minutes walking distance from Trinity Walk Shopping Centre and close by Pinderfields General Hospital.

Visiting:

No restrictions.

Parking:

Free parking.

Latest CQC* Report on The Sycamores: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.1 The Sycamores has a Review Score of 8.1 (8.071)

The Review Score of 8.1 (maximum of 10) for The Sycamores is based on 3 Review/Recommendations in the last 2 years. This Review Score of 8.071 is made up of a Quality Score of 4.621 Points (maximum of 5) relating to the rating and a Quantity Score of 3.45 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.071 for The Sycamores is based on 3 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.621 for The Sycamores is calculated as follows: ( (19 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 29 Ratings = 4.621

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.45 for The Sycamores is calculated as follows:

      1. 3 Positive Reviews = 3

      2. 0.1 x 3 Positive Reviews = 0.300

      3. (3 Positive Reviews ÷ 40 Registered Beds) x 2 = 0.150

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend The Sycamores?

  • Extremely LIKELY
    1
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Sycamores

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Nephew of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

1 Reviews* is 4.3 out of 5

*The Average Rating only uses ratings from the 1 reviews. Ratings from the 2 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

My father was a resident at Sycamores for the past 10 months and was very well cared for, I cannot thank the staff enough for being so kind to my dad and to me .
I would recommend the home to anyone who finds themselves in need of care .

How likely would you be to recommend The Sycamores? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Steve Hague, Home Manager at The Sycamores responded to this review on 07 Apr 2016:

Thank you for taking the time to leave this review, we really do appreciate the feedback we receive about our home. Through our team of compassionate staff, we strive to provide the highest possible level of care to our residents and support their families as much as possible. We are pleased to hear this has been your experience.

After visiting a number of care homes with my aunty then staying for respite in a different home which wasn't satisfactory for my aunt, we then visited the Sycamores. Which resulted in my aunty staying for a respite visit, which then resulted in my aunty moving into Sycamores full time which we are all totally pleased with.

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

My friend Ron has been in the Sycamores since Jan 2014 after loosing his left leg. It was not easy at first because he was a very proud man but with the care and friendship of staff who made the transition possible. One of his main concerns was that he did not see the morning sun, and when it was possible to move the manager helped the move herself. Now 12 months on he is very settled because the manager and staff give him his independence when it is possible.

No Average Rating is available*

Cleanliness: Excellent

Food & Drink: Excellent

Activities: Excellent

Safety / Security: Excellent

Value for Money: Excellent

Submit a Review for The Sycamores

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Awards / Recognitions

There are currently no awards/recognitions posted yet for The Sycamores

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Sycamores