The Manor House

White Gap Road, Little Weighton, Cottingham HU20 3XE

The Manor House, Cottingham, East Riding of Yorkshire
The Manor House, Cottingham, East Riding of Yorkshire
The Manor House, Cottingham, East Riding of Yorkshire

The picturesque village of Little Weighton is home to The Manor House. Recently extended and refurbished this 37 room beautiful, traditional English country house provides unrivalled residential and respite care for the elderly.

The Manor House provides a warm, homely atmosphere with elegant interiors, tasty nutritional food, stunning gardens for residents and visitors to enjoy, and a safe, secure environment for you or your loved one.

Dedicated staff are available throughout the day and night, with call systems and modern care technology helping professionals to achieve their full potential.

Group: Park Lane Healthcare

Person in charge: Nicola Beach (Manager)

Local Authority / Social Services: East Riding of Yorkshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 38 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 36

Shared Rooms: 1

Rooms with ensuite WC: 21

Weekly Charges Guide: Personal Care Single from £550

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Manor House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

4 Bed Vacancies

posted 05 Dec 2016

Ensuite rooms available, residential and nursing care

Current Reviews

8.5 The Manor House has a Review Score of 8.5 (8.450)

The Review Score of 8.5 (maximum of 10) for The Manor House is based on 8 Review/Recommendations in the last 2 years. This Review Score of 8.450 is made up of a Quality Score of 4.229 Points (maximum of 5) relating to the rating and a Quantity Score of 4.221 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.450 for The Manor House is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.229 for The Manor House is calculated as follows: ( (33 Excellents x 5) + (52 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 96 Ratings = 4.229

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.221 for The Manor House is calculated as follows:

      1. 8 Positive Reviews = 3

      2. 0.1 x 8 Positive Reviews = 0.800

      3. (8 Positive Reviews ÷ 38 Registered Beds) x 2 = 0.421

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend The Manor House?

  • Extremely LIKELY
    4
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Manor House

  • Daughter of Resident/Service User
    5
  • Aunt of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

7 Reviews* is 4.2 out of 5

*The Average Rating only uses ratings from the 7 reviews. Ratings from the 1 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Overall the care is very good. Staff are caring, considerate and treat my mother with dignity. Food is good and varied and enjoyed. Cleanliness is satisfactory overall but the home smells at times which is probably unavoidable, when some residents are incontinent. Management keep me informed if there are any relevant developments. I have noted on occasion that my mother has worn clothing which is not hers and sometimes her clothing goes missing, even though I have chosen to do her washing myself.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

All positive.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Dad has settled into the care home. I myself am happy his needs are being met. The staff are always friendly and more importantly, professional in all aspects of duties relating to his care.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Since mid July my mother (who has been a resident for over 4 years) has been very poorly. She has been in and out of hospital and is now bed bound. She needs turning every two hours, the home are coping well with this. They are always welcoming to me and always happy to discuss my mother's care.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Mum has been in Manor House since March 2014. I chose it because it felt so homely. She is happy and settled. The staff have succeeded in getting her to eat more which has been a problem in the past along with having a shower. This is no longer a problem and I am happy to recommend Manor House. She has her hair done each week and a chiropodist when needed. There is also sometime for a little singing and even dancing to music supplied by the gentleman who visit with a guitar thanks tot he lovely lady who organises it.

How likely would you be to recommend The Manor House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Home is in a rural position and has friendly staff and very good food with good choices. The residents seem content and happy with their environment.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My husband seems happy is clean and tidy most days. Sometimes there seems to be a staff shortage on the floor. Some staff appear to lack training and it is very noticeable when service staff are not on duty. Generally my husband is content and cared for. The home is clean and his room is always clean and tidy. I am generally satisfied with his care.

How likely would you be to recommend The Manor House? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been at the Manor House since Jan,14. She settled in very quickly, and is very happy. The staff are very kind and caring. It is a relief to me that she is so well looked after. I would definatly recommend the Manor House to anyone who needs good care for a relative.

How likely would you be to recommend The Manor House? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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  • For further information on our Review Policy please click here.

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Awards / Recognitions

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Staff Profiles

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Care Home Idol 2016

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