Norwood House, Scunthorpe, North Lincolnshire
Norwood House, Scunthorpe, North Lincolnshire
Norwood House, Scunthorpe, North Lincolnshire

Norwood House is a fully refurbished care home that offers a 5 star hotel style settings. However, most importantly, still creating that family small home atmosphere. The team are proud to have the wonderful reputation of a "living care home".

The owner believes that wonderful accommodation, large modern rooms, with ensuite are now a norm and aim to exceed all local homes in the area through offering the best facilities, an active and busy events calendar and a great atmosphere to encourage life, independence and friendship.

Please enquire for a no charge trial of the facilities. Day Care, Permanent or Short term. Whatever the situation Norwood House can assist. The team are more than happy to offer a tour and complimentary stay to trial their services. Home visits and transportation can be arranged.

Owner: Heera Care Ltd

Person in charge: Jeanette Elliott (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 26 residents

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Learning Disability • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Subject to full pre-assessment. Ages 45+.

Languages Spoken by Staff (other than English): British Sign Language, Punjabi Mirpuri, Welsh, Irish, Hindi, Panjabi, Punjabi, Polish

Single Rooms: 26

Shared Rooms: 0

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £350 – £600

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Norwood House: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

5 Bed Vacancies

posted 18 May 2015

We only have 6 care vacancies available now in our new home.

Current Recommendations

Recommendation Score: 9.5 (9.486)

The user 'Recommendation Score' (9.5 for Norwood House) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Norwood House

Residents experience high quality care in fabulous surroundings - the home has recently been redecorated and certainly has a "WOW" factor. It smells welcoming and happy when you walk in the door and the staff are always cheerful and happy, I enjoy visiting as it is a pleasure rather than a chore! There are lots of activities going on for the residents to join in with.

How likely would you be to recommend Norwood House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norwood House

The home is really bright and cheerful, everyone is very happy and the staff are lovely, mum loves it there. It always smells clean. They always have a choice at meals. People come in to entertain them, singers etc. Staff take really good care of mum.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norwood House

I would recommend Norwood House. The carers are very dedicated to caring for people, talking and interacting with them and treating them with dignity and respect. Dad only spent six months in their care,before he sadly passed away, but when ever you visited dad he was happy, clean and tidy, the staff were always very friendly and informed you of any problems. The management are always willing to help. The place just has a happy and calming atmosphere, the rooms are nicely decorated and clean. Dad was cared for in a safe, caring and homely environment.

How likely would you be to recommend Norwood House? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Norwood House

I would like to recommend this care home to anyone who is making the difficult decision to move their loved one into a care home, particularly anyone suffering from dementia. My Dad sadly passed away after only 6 months at Norwood House, but during that time, he was cared for in a friendly atmosphere by amazing staff. I was particularly impressed with how quickly he settled in and how calm all the residents were. He was respected and maintained his dignity throughout his stay. The owner, manager and carers took time to get to know him and I was always kept well informed. Myself and my family were always made to feel welcome and I always left, confident that Dad was safe and being well looked after.

How likely would you be to recommend Norwood House? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norwood House

I would like to recommend Norwood House to any family that is looking for a care home for their loved one. My father has been there for 2 months now and has significantly improved in both health and mood. He is well fed and hydrated in a lovely, caring, homely environment. All of the staff really go the extra mile to accommodate their clients. The other residents are friendly and the atmosphere is very pleasant. I am extremely pleased with my father's progress since he has been there. He is settled and I have confidence in the staff to take care of him, which is important to me.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Norwood House

My Grandma has lived at Norwood House for four months now and I can honestly say it's the happiest I have seen her in years. The level of care she is receiving is far superior to any of the other care homes she has been at previously. The staff are friendly, caring and do anything within their power to ensure my Grandma is healthy and happy. As a family we are very happy with the progress my Grandma has made whilst staying at Norwood House and would definitely recommend the care home highly.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Norwood House

While making the decision to place a loved one in a care facility is hard to face, Norwood House makes it bearable. My first impression was, rather than being a residential home, it appeared to be a B&B for seniors and those needing respite care. That initial impression hasn't changed. It is small enough that the care is individualized and the dedicated staff are truly compassionate. All needs are met in a timely and attentive manner and the atmosphere is truly more of a large family home than that of a residential facility.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Norwood House

I think myself very fortunate to have found this care home for my Mum. The staff are wonderful and treat all the residents with great care and respect and do everything they can to keep them entertained and happy. Norwood House has a lovely atmosphere, and all relatives are welcomed at any time (except very early or late in the day for obvious reasons), and we can even bring our dogs so that Mum can see them. I would certainly recommend Norwood House to anyone who is looking for a place for a family member. They could rest assured that their relative would be well looked after.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Norwood House

The standard of care at Norwood is good. It is a small friendly homely place where the hardworking staff genuinely care for the residents. It is kept clean, comfortable and pleasant for the residents and visitors.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Norwood House

I have viewed many homes locally and found that this home was the most suitable for my mother. We had one or two days respite and found the staff very helpful and sensitive to her needs. My mum made many friends and decided that this was where she wanted to be with all her friends and many unlisted activities particular the arts and crafts provided to both entertain and keep her hands free from the effects of arthritis. She is very happy there and I am able to take her out and about without any problems. It is just like a home from home with Frieda living next door. The food provided is very appropriate and she can have as much as she wants and if she fancies something she just lets them know. it really does have a feel of home and families can visit at any time and are always made welcome.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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