Norwood House, Scunthorpe, North Lincolnshire
Norwood House, Scunthorpe, North Lincolnshire
Norwood House, Scunthorpe, North Lincolnshire

Norwood House is situated in an imposing Grade II listed building in the heart of Gunness, surrounded by beautiful well-tendered and secure grounds for the residents to enjoy. With a calm and tranquil atmosphere, Norwood House is ideal for those looking for somewhere safe and comfortable to live.

The entire home has been designed to specifically meet the needs of the elderly suffering from dementia related conditions. This is achieved with the use of specialist dementia furniture, lighting and signage throughout the home.

The owner believes that wonderful accommodation, large modern en-suite rooms are now a norm and aims to exceed all local homes in the area through offering the best facilities, an active and busy events calendar and a great atmosphere to encourage life, independence and friendship.

Please enquire for a free trial of the facilities. Day Care, Permanent or Short term. Whatever the situation Norwood House can assist. The team are more than happy to offer a tour and complimentary stay to trial their services. Home visits and transportation can be arranged.

Owner: Heera Care Ltd

Person in charge: Jeanette Elliott (Manager)

Local Authority / Social Services: North Lincolnshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 26 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Colitis & Crohn's Disease • Hearing Impairment & Deafness • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Subject to full pre-assessment. Ages 45+.

Languages Spoken by Staff (other than English): British Sign Language, Punjabi Mirpuri, Welsh, Irish, Hindi, Panjabi, Punjabi, Polish

Single Rooms: 26

Shared Rooms: 0

Rooms with ensuite WC: 26

Weekly Charges Guide: Personal Care Single £350 – £700

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Norwood House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.7 (8.687)

The user Review Score of 8.7 for Norwood House is based on 6 Review/Recommendations. This Review Score of 8.687 is made up of 4.625 Points relating to the ratings and 4.062 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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This care home has gone from strength to strength over the past year. This is due to a new Manager and management initiatives, willingness of the owner to spend money to improve the facilities, and new staff who are making a difference.

It is nice to go into the home and see the staff interacting with the residents, and keeping them active.

There is still more money being spent at present. For example a new Sensory Garden is being built, which I presume will be ready for residents use in the spring.

Keep up the good work!

Thanks

How likely would you be to recommend Norwood House? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Residents experience high quality care in fabulous surroundings - the home has recently been redecorated and certainly has a "WOW" factor.

It smells welcoming and happy when you walk in the door and the staff are always cheerful and happy, I enjoy visiting as it is a pleasure rather than a chore!

There are lots of activities going on for the residents to join in with.

How likely would you be to recommend Norwood House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home is really bright and cheerful, everyone is very happy and the staff are lovely, mum loves it there. It always smells clean. They always have a choice at meals. People come in to entertain them, singers etc. Staff take really good care of mum.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would recommend Norwood House. The carers are very dedicated to caring for people, talking and interacting with them and treating them with dignity and respect. Dad only spent six months in their care,before he sadly passed away, but when ever you visited dad he was happy, clean and tidy, the staff were always very friendly and informed you of any problems. The management are always willing to help. The place just has a happy and calming atmosphere, the rooms are nicely decorated and clean. Dad was cared for in a safe, caring and homely environment.

How likely would you be to recommend Norwood House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would like to recommend this care home to anyone who is making the difficult decision to move their loved one into a care home, particularly anyone suffering from dementia. My Dad sadly passed away after only 6 months at Norwood House, but during that time, he was cared for in a friendly atmosphere by amazing staff. I was particularly impressed with how quickly he settled in and how calm all the residents were. He was respected and maintained his dignity throughout his stay. The owner, manager and carers took time to get to know him and I was always kept well informed. Myself and my family were always made to feel welcome and I always left, confident that Dad was safe and being well looked after.

How likely would you be to recommend Norwood House? Extremely LIKELY

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would like to recommend Norwood House to any family that is looking for a care home for their loved one. My father has been there for 2 months now and has significantly improved in both health and mood. He is well fed and hydrated in a lovely, caring, homely environment. All of the staff really go the extra mile to accommodate their clients.

The other residents are friendly and the atmosphere is very pleasant. I am extremely pleased with my father's progress since he has been there. He is settled and I have confidence in the staff to take care of him, which is important to me.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Care Home Idol 2015

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