Byng Road, Catterick Garrison DL9 4DW
Owner: Sirtin Ltd
Person in charge: Nicola Cooper (Manager)
Local Authority / Social Services: North Yorkshire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 34 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability
Specialist Care Categories: Alzheimer's
Single Rooms: 30
Shared Rooms: 2
Rooms with ensuite WC: 8
Weekly Charges Guide: Personal Care Single £385 – £575 , Personal Care Shared (per person) £385 – £425
Facilities & Services: Day Care • Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Hillcrest: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 7.1 (7.076)
The user 'Recommendation Score' (7.1 for Hillcrest) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by George W (Husband of Resident/Service User) on Friday 6 December 2013.
My wife suffers from Alzheimer's Disease. During respite care she stayed at premises which were very expensive, with lots of facilities and place to roam, but the staff to patient ratio seemed poor. One doesn't necessarily get the best treatment going expensive. "Hillcrest" is a small establishment with a high staff to patient ratio! Patients are cared for irrespective of their social background. It covers for private and supported funding.
Overall Standard: Good
Care / Support: Good
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Good
Value for Money: Good