Northbourne, Gateshead, Tyne & Wear
Northbourne, Gateshead, Tyne & Wear
Northbourne, Gateshead, Tyne & Wear

Northbourne is a Gateshead care home, owned by one of the UK's largest care providers, Anchor Trust, that specialises in a number of personal long-term care requirements for the elderly and disabled, as well as for dementia sufferers.

This purpose-built facility, with en suite rooms and landscaped gardens, has shown a proven effectiveness in improving the lifestyles of the elderly and disabled, whilst enabling as much personal freedom as possible.

All residents have personal care plans and modern safety systems to allow permanent access to carers at any time of the day or night.

Group: Anchor

Person in charge: Alison Fryer (Manager)

Local Authority / Social Services: Gateshead Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 33 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Parkinson's Disease • Speech Impairment • Stroke

Admission Information: Ages 65+.

Single Rooms: 33

Rooms with ensuite WC: 33

Facilities & Services: Palliative Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Northbourne: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.389)

The user 'Review Score' (8.4 for Northbourne) is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Northbourne

I like living here.

Overall Standard: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Northbourne

Our mum has lived here for four years now and has settled in well. We refer to the home as small and friendly because that is how we find it to be. We see at first-hand how well mam is looked after and all her needs. All the staff are compassionate, respectful, caring, sensitive, friendly and helpful. Mam has a pleasant en-suite room overlooking a wooded area filled with her memories and keepsakes. Mam enjoys the food, clean plates and loves a sing-a-long with her carers. Mam joins in with the various activities to her ability. A safe, warm, caring environment that means peace of mind to her family.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Northbourne

My mam is very happy with the care and attention she gets at Northbourne. The staff are very caring and professional. My mam has been at Northbourne for three years on 11th October. We would definitely recommend Northbourne to friends and family.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Northbourne

I am not able to live on my own and enjoy talking to the staff.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Northbourne

No complaints I like living here.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Northbourne

I am happy at Northbourne.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Northbourne

I cannot praise the staff high enough. The home is excellent, the one thing that struck me when I was searching for a home for my aunt was the lack of urine smell at Northbourne which was present in all the other home I looked at so on that basis as well as the friendly, caring staff I chose Northbourne. The staff change the residents as soon as possible and clean up any accidents swiftly thus avoiding any smells. There are lots of activities going on and residents are encouraged to join in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

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Care Home Idol 2014

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