Southernwood Promoting Independence Centre in Gateshead provides support for people who struggle to live alone and allows people to live independent lives.

Southernwood is one of 4 Promoting Independence Centre's and can offer short term accommodation for up to 24 people at a time whilst allowing service users to meet new people and participate in daily activities.

Southernwood specialises in mental health care, dementia care as well as physical disabilities and care for older people.

The staff at Southernwood work with outside organisations to help users of the centre to live independent lives.

Group: Gateshead Council

Person in charge: Janet Regan (Manager)

Local Authority / Social Services: Gateshead Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Local Authority Owned , 24 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Single Rooms: 24

Rooms with ensuite WC: 24

Latest CQC* Report on Southernwood: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Recommendations

Recommendation Score: 9 (8.973)

The user 'Recommendation Score' ( 9 for Southernwood) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Southernwood

Could not fault my stay at Southerwood care and support was excellent. Will be returning again for more respite stay to give my wife a break. Treated with dignity all the time, staff asking for choices.

How likely would you be to recommend Southernwood? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Southernwood

I cannot fault anything about Southernwood, I was staying for a week's respite. The staff work to a very high standard and very professional. I would go back for a holiday any time, made some lovely friends. Would just go back for the staff. Would just like to say "Thank You".

How likely would you be to recommend Southernwood? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Southernwood

Our mother Betty was transferred from the QEH to Southernwood for assessment. Our family were concerned because she is independent and with our help has lived alone for a number of years. She settled in very well and did not want to leave. The staff were exceptional. They were highly trained, professional and very caring. We cannot thank them enough.

How likely would you be to recommend Southernwood? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Southernwood

I can not fault the care or the support from all the staff and are very friendly and willing team. I've enjoyed my time at southernwood, very high standard. Always given a choice of menu everyday. I enjoyed joining in the activities overall view it's a well run centre.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Southernwood

Enjoyed my weeks respite stay at Southernwood. Everyone from manager to floor staff do a great job, very friendly and supportive. Loved the food, very high standard of cleanliness. Enjoyed the company will be going in July- like a 5 star hotel.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Southernwood

The staff were extremely kind to my mum and myself, I felt I knew them really well. I observed them to be very kind to other residents. I visited at all times of day and night, mum was always clean and tidy, they helped feed her (she was assessed as needing 24 hour nursing care), they sat with her and reassured her, mealtimes were organised, clean and tidy. I felt we were helped all the way. Activities were organised by staff, quiz, manicures etc.

How likely would you be to recommend Southernwood? Extremely likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Submit a Recommendation for Southernwood


Please note this form is only for Recommendations (ie positive comments) & User Ratings. All submissions are verified by our team of editors, and we will contact you if further details are required.

Your Personal Details

These will not be published on the website or passed on to third parties, except they may be shared with your care provider. We request them to ensure that recommendations & user ratings are genuine, as we may contact you if we have any queries.

Your Recommendation & Rating

This information will be published on the website.

(please edit if you wish)
LIKELY
EXTREMELY LIKELY
DON'T KNOW

Please enter a minimum of 200 characters - Currently 0 characters

(Please include as much information as possible & avoid using names)

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.

Awards / Recognitions

There are currently no awards/recognitions posted yet for Southernwood

Job Vacancies

There are no jobs posted yet for Southernwood

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2014

There are currently no Care Home Idol entrants who have performed at Southernwood

To view the icons please zoom in