Penshaw, Houghton le Spring DH4 7ER
Valley View, near Sunderland, strives for appropriate care for up to thirty-three individuals at a time, through regularly updated care packages that respect personal choice and freedoms.
Advances techniques and skilled carers allows Valley View to specialise in dementia care, while the home itself is also suited to those with a physical disability.
Day and respite care are both available, with carers looking support the local community's needs in many varied ways.
Person in charge: Kimberley Teesdale (Manager)
Local Authority / Social Services: Sunderland City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents
Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults
Specialist Care Categories: Alzheimer's • Challenging Behaviour • Epilepsy • Head/Brain Injury • Multiple Sclerosis • Muscular Dystrophy • Spina Bifida & Hydrocephalus
Single Rooms: 40
Rooms with ensuite WC: 38
Weekly Charges Guide: Personal Care Single from £472
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Television point in own room
Latest CQC* Report on Valley View & The Lodge: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Review Score: 7.7 (7.733)
The user 'Review Score' (7.7 for Valley View & The Lodge) is based on 1 review. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.
The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.
Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.
Submitted by Maureen W (Daughter of Resident/Service User) on Friday 7 August 2015. Review relates to June 2015.
I find that Valley View is a caring and welcoming environment for elderly and vulnerable people particularly with dementia. Staff are wonderful although owners are noticeable by there absence and failure to correspond.
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for Valley View & The Lodge
There are currently no Care Home Idol entrants who have performed at Valley View & The Lodge