Wilton Village, Wilton Lane, Redcar TS10 4QY
Owner: Steven Hudson
Person in charge: J Wooding (Manager)
Local Authority / Social Services: Redcar and Cleveland Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 33 residents
Registered Care Categories*: Dementia • Mental Health Condition • Old Age
Single Rooms: 31
Shared Rooms: 1
Rooms with ensuite WC: 8
Weekly Charges Guide: Personal Care Single from £429 , Personal Care Shared (per person) from £329
Facilities & Services: Respite Care • Own GP if required • Smoking not permitted • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on Castle Dene: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 7.7 (7.661)
The user 'Recommendation Score' (7.7 for Castle Dene) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Submitted by Stella B (Daughter of Resident/Service User) on Wednesday 4 December 2013.
Castle Dene has high standards of care in respect of meeting individual needs, communication with residents and family, cleanliness, warmth and excellent meals. The staff work well as a team and there is little turnover in general staffing. The management are approachable and will listen and act upon any concerns. The owner meets with residents and family periodically to address any issues.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Good
Value for Money: Good
There are currently no Care Home Idol entrants who have performed at Castle Dene