Owner: Dales Care Homes Ltd
Person in charge: Graham Iredale (Manager)
Local Authority / Social Services: Cumbria County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents
Registered Care Categories*: Old Age • Physical Disability
Single Rooms: 40
Rooms with ensuite WC: 40
Weekly Charges Guide: Personal Care Single £373 – £434
Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest CQC* Report on The Dales: click here
*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Recommendation Score: 8.2 (8.150)
The user 'Recommendation Score' (8.2 for The Dales) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.
Review of The Dales
Having a parent in care in England, when you live in Canada is challenging in itself. Add to that, concerns about press stories regarding the status of care homes in the UK. The level of stress about parents welfare becomes almost overwhelming. But not for my wife and I! My mother has been in care at The Dales for 10 years. Never in that time have we been concerned about her treatment. We are kepy updated via calls and skype with carers and management, and weekly phone calls with mum. Graham and his staff ensure we have open communication with medical staff, carers and anyone else involved in mum's daily routine. We are grateful for the Dales.
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Value for Money: Excellent
Submitted by Gordon D (Son of Resident/Service User) on Wednesday 11 February 2015. Review relates to February 2015.
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