Bryn Edwin Hall Residential & EMI Care Home

Northop Road, Flint Mountain, Flint CH6 5QG

Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire
Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire
Bryn Edwin Hall Residential & EMI Care Home, Flint, Flintshire

Bryn Edwin Hall is situated in beautiful rural Flintshire. The magnificent Georgian mansion is full of warmth, charm and atmosphere and is set within seven acres of delightful gardens and woodlands, yet less than a mile from the main A55 near Northop. Flint is two miles from Mold, ten miles from Wrexham, with an Expressway link to Chester which is ten miles.

A family run business that offers a high standard of 24 hour residential and dementia care in 2 separate suites. Also offers respite care for short term stays.

A team of highly qualified and caring staff consider the individual needs of each resident and formulate a personalised care plan to support this. This is complimented with a creative menu that predominantly uses fresh local produce, a full activities programme run by residents' choice on a daily basis. This is supplemented by external entertainment including singers, occupational therapy and visiting pets. Regular hairdressing, optician and chiropodist visits. Visiting ministers for all denominations.

All areas of the home have been refurbished to a high standard in conjunction with the residents input.

Group: Amber Care Ltd

Person in charge: Evonne Robinson (Registered Manager)

Local Authority / Social Services: Flintshire County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 33 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Epilepsy • Hearing Impairment & Deafness • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 33

Shared Rooms: 0

Rooms with ensuite WC: 11

Weekly Charges Guide: Personal Care Single £500 – £550

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care & Social Services Inspectorate* Report on Bryn Edwin Hall Residential & EMI Care Home: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.3 Bryn Edwin Hall Residential & EMI Care Home has a Review Score of 8.3 (8.271)

The Review Score of 8.3 (maximum of 10) for Bryn Edwin Hall Residential & EMI Care Home is based on 8 Review/Recommendations in the last 2 years. This Review Score of 8.271 is made up of a Quality Score of 4.147 Points (maximum of 5) relating to the rating and a Quantity Score of 4.124 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.271 for Bryn Edwin Hall Residential & EMI Care Home is based on 8 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.147 for Bryn Edwin Hall Residential & EMI Care Home is calculated as follows: ( (41 Excellents x 5) + (32 Goods x 4) + (17 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 95 Ratings = 4.147

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.124 for Bryn Edwin Hall Residential & EMI Care Home is calculated as follows:

      1. 7 Positive Reviews = 3

      2. 0.1 x 7 Positive Reviews = 0.700

      3. (7 Positive Reviews ÷ 33 Registered Beds) x 2 = 0.424

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Bryn Edwin Hall Residential & EMI Care Home?

  • Extremely LIKELY
    6
  • Likely
    1
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bryn Edwin Hall Residential & EMI Care Home

  • Daughter of Resident/Service User
    7
  • Son of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

7 Reviews* is 4 out of 5

*The Average Rating only uses ratings from the 7 reviews. Ratings from the 1 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

At the end of May 2016, my mother became terminally ill. She had lived at Bryn Edwin for 10 years and thought of the staff as a second family. I live 150 miles from Bryn Edwin, but with the staff's encouragement, I was able to spend the last two weeks of my mother's life with her. Something which is and was invaluable to me. All the staff - day and night - were unsurpassed in their kindness and consideration not only to my mother but also to her relatives, something which helped ease the grief the family felt.
I cannot commend too highly the care my mother received during her final days, it is something for which I will always be grateful.
As a final note, I have recently seen on Facebook, the strides Bryn Edwin has made in giving people with Alzheimer's/dementia the respect they deserve. Well done with your new initiatives.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I did not think that things could get any better at Bryn but thanks to the foresight of the manager and the appointment of a new entertainment manager, things have moved on at the home to a new stage. The entertainment manager is so deeply committed to improving the lives of the residents and has introduced many new activities into the home. I have been fortunate to be at some of these activities and to see some very magical special moments.
At Bryn it is very much a team effort all working together for the benefit of the residents . A very supportive manager a very enthusiastic events manager and a team of carers who put 100% into their work. Every member of Bryn staff play an important role everyone is involved in providing wonderful care for the residents .

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Bryn Edwin is a lovely 200 year old country house. The staff are friendly and welcoming. My 90 year old mother asked for a lot of reassurance when she first moved in and the staff gave her the time and attention which I felt she needed. As time has gone on my mother has deteriorated physically. As soon as the staff realised she would benefit from a hospital style adjustable bed, this was provided. Mum has needed to spend more time in bed recently and has been given an air-flow mattress again, the idea was the staff and they organised it promptly. Whatever time I arrive to visit, whichever member of staff greet me at the door is able to tell me how my mother has been that day, whether she is in the day room, if she has eaten well and so on. Bryn Edwin was definitely the right choice for my mum.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Since mum has been in Bryn Edwin Hall she has been treated with respect and the carers treat her well with patience and always interact with her which we like. We've also noticed mum's skin is always clean and is well moisturized. Staff also keep mums morale up, always having a laugh and joke with her. If there is something we like to discuss the manager always sorts it. Since mum has been in Bryn Edwin Hall we have noted its very clean no smells unlike the previous home she was in.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

A very friendly atmosphere. Staff are always welcoming and helpful. They care unconditionally for their residents and nothing is too much trouble.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mother is well looked after by the staff most are very pleasant with the exception of one. Manager is easy to talk to and very helpful. Good cleanliness regime, by one person, public areas need attention e.g. painting of floor coverings, residents garden needs attention, sitting areas parasols (2015) and plant pots etc. Approach to hall needs attention, pot holes to drive woodland. Overall care by staff excellent, managed by excellent caring manager. All staff work extremely hard.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Most staff are kind and caring in their manner. Residents appear to be bored a lot of the time and maybe more use of the beautiful outside space would be good. Food is not always very good and also feels that more drinks should be provided. A greater range of stimulation/activities would be beneficial and need to cater for all levels of capacity. Washing/laundry service could be improved as things are often lost.

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Don't know

Average Rating: 

 2.6 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Poor

Treated with Dignity: Satisfactory

Food & Drink: Poor

Staff: Satisfactory

Activities: Poor

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

1 year review

Well Here I am giving a one year review of my mum's time at Bryn Edwin,. We have been through a lot this year and it's so reassuring to know that my mum considers this beautiful house to be her home, never is she more content than when she is surrounded by people who she calls her family, (these are the care staff) who have endless patience and use various different calming techniques when mum has a "moment " I cannot praise the home enough for the care my mum receives and the comfort and peace of mind that I now have not having to worry about her welfare ! Mealtimes are a particular favorite time for my mum as she loves fresh home cooked food and the puddings that follow ! mum also enjoys having her hair done by the friendly hairdresser who visits every week , Keep up the good work Everyone I would have no hesitation in recommending Bryn Edwin Hall to any body who has to make the choice to place their parent or loved one into care, They couldn't be in safer hands .

How likely would you be to recommend Bryn Edwin Hall Residential & EMI Care Home? Extremely Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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