Pen-y-Garth EMI Residential & Residential Home

Pleasant Lane, Brymbo, Wrexham LL11 5DH

Pen-y-Garth EMI Residential & Residential Home, Wrexham, Wrexham
Pen-y-Garth EMI Residential & Residential Home, Wrexham, Wrexham
Pen-y-Garth EMI Residential & Residential Home, Wrexham, Wrexham

Pen-Y-Garth is situated in well tended grounds of two acres and enjoys panoramic views of the Welsh Countryside and Cheshire Plains. The home is located just 4 miles from Wrexham in the village of Brymbo, and is within walking distance of shops and post office. A regular bus service stops every 15 minutes.

The property was constructed in the 19th century as a family residence and was converted to its present usage in 1985, whilst the EMI Home was purpose designed and built in 1990.

Peny-Y-Garth provides residents with an excellent standard of accommodation combined with a friendly atmosphere and homely environment. Long Term care, Convalescent care, Respite care and Day care is offered.

A full activities programme is available as well as external trips.

Please visit the website for further details.

Owner: Pen-y-Garth Care Homes Ltd

Person in charge: Michele Roberts (Manager)

Local Authority / Social Services: Wrexham County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 44 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 20

Shared Rooms: 12

Rooms with ensuite WC: 5

Weekly Charges Guide: Personal Care Single £458 – £600 , Personal Care Shared (per person) £458 – £600

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care & Social Services Inspectorate* Report on Pen-y-Garth EMI Residential & Residential Home: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.5 (9.462)

The Review Score of 9.5 (maximum of 10) for Pen-y-Garth EMI Residential & Residential Home is based on 14 Review/Recommendations in the last 2 years. This Review Score of 9.462 is made up of a Quality Score of 4.826 Points (maximum of 5) relating to the rating and a Quantity Score of 4.636 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.462 for Pen-y-Garth EMI Residential & Residential Home is based on 14 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.826 for Pen-y-Garth EMI Residential & Residential Home is calculated as follows: ( (128 Excellents x 5) + (27 Goods x 4) ) ÷ 155 Ratings = 4.826

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.636 for Pen-y-Garth EMI Residential & Residential Home is calculated as follows:

      1. 14 Positive Reviews = 3

      2. 0.1 x 14 Positive Reviews = 1.400 (maximum score = 1)

      3. (14 Positive Reviews ÷ 44 Registered Beds) x 2 = 0.636

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I would state that the care my mother receives is of a high standard. Staff are always helpful and friendly.

How likely would you be to recommend Pen-y-Garth EMI Residential & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I'd heard of care homes but had never personally been. But having seen it for myself, it had spread from not knowing to knowing. I could not believe how warm and caring they were, straight away they were bringing me into their fold (family like) they made me feel like I was part of their family.
They could not do enough, no task was too much, there was nothing to do that was too much trouble, they gave 110% in what they were doing for you. I really wanted to stay until I was completely healed. The bedside manor was exceptionally good but I liked the way everything was a team effort. I think they fell in love wit me as I did with them. They were super.

How likely would you be to recommend Pen-y-Garth EMI Residential & Residential Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always very helpful and courteous. Very attentive with all residents.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care environment of Pen-y-Garth is "consistent care" a warm and friendly place, the people are down to earth and the food is good too, 'especially the egg custard' which on occasion I have thought cant wait to try out. My Dad thinks he is Don Corleone and that's fine too. In my experience Pen-y-Garth care home treats people and residents with empathy and respect.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Just been there three weeks. There has been a big improvement in her health. Each time we have visited she looks happy. Home very clean and tidy.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I would most certainly recommend this care home, my mother is well cared for and I have no issues.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is a nice home, the staff are so welcoming. The manager makes you feel at ease.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During mum's stay at Pen-y-Garth she has received wonderful care and attention from all the staff. They have dealt with her needs in a very caring and understanding way, treating her with respect at all times. We have felt confident that mum was safe. I would recommend this care home to anyone as I believe all residents are in a safe and cared for environment. The staff are patient, caring and understanding.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sadly with regret my mother and father had to come into a care home. Pen-y-Garth offered a shared room to accommodate them both together. They have an excellent room with a fantastic view over the Cheshire plane. The staff are excellent very caring and nothing is too much trouble. Extremely clean home. Management are always available to chat. I would highly recommend this home, it's like home from home.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All staff are friendly and warm. Nothing is too much trouble. Visitors always get a warm welcome. Offered a drink and a nice goodbye. A newly introduced service of crafting and games and exercises is much appreciated. Would highly recommend!! It always smell clean here too which is important and not always the case in homes.

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This is Mrs Davies' second period of respite carer. She has been extremely happy and well cared for by all the staff and management. I would have no hesitation on recommending Peny-y-Garth. All the staff are lovely, caring and very professional.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle has settled well at Pen-y-Garth. The staff are fantastic in dealing with his needs and are always welcoming when we visit. I would highly recommend Pen-y-Garth.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the resident are looked after by all the staff to an excellent standard, the home is a home from home, exceptionally clean. Staff and management are so pleasant and kind. Would recommend this home to anyone, my mum and husband live here.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was diagnosed with alcohol dementia last year. I was recommended the home by my husband's social worker. My first view of the place was excellent, the home was very spotless and clean, the staff are warm and friendly. My husband is well kept at all times, the manager Michelle is warm and welcoming at all times, is always on hand to keep me informed about my husband. I have nothing but praise for Michelle and all the staff at the home.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

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Care Home Idol 2015

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