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Tel: 01492 548364

Owner: Mrs M Snook

Person in charge: Andrew Snook (Registered Manager)

Local Authority / Social Services: Conwy County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 35 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 35

Rooms with ensuite WC: 35

Weekly Charges Guide: Personal Care Single £540 – £600

Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care & Social Services Inspectorate* Report on Woodside Grange : click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Current Bed Vacancies Posted by Woodside Grange

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Woodside Grange

Current Recommendations

Recommendation Score: 9.4 (9.383)

The user 'Recommendation Score' (9.4 for Woodside Grange) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Woodside Grange

I was very pleased to find such a caring home for my mother. I can only visit irregularly but when I do the staff are consistent, friendly, welcoming and appropriate. They work hard to provide a comfortable, safe environment for all the residents. I highly recommend Woodside Grange for your family members.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Alan S (Son of Resident) on Tuesday 27 May 2014.

Review of Woodside Grange

My mother was resident in Woodside Grange from Sept 2011 until her death in Jan 2014. Throughout that time she was cared for by what appeared to be a very stable group of people, who knew all the residents and treated the as individuals. My mother was treated with great dignity and kindness right to the end.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Submitted by Alan Williams (Son of Resident) on Thursday 20 February 2014.

Review of Woodside Grange

Staff are consistently friendly and welcoming. They have an extremely difficult job working with residents affected by dementia and the behavioural issues are often challenging. During my visits to the care home I have witnessed many incidents which are always dealt with in a professional manner.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rhian Williams (Daughter of resident) on Tuesday 12 November 2013.

Review of Woodside Grange

I have always found the staff caring, willing to listen to any problems and sort them out. The food is good and plentiful. The home is very clean and comfortable. They organise many events for the residents who wish to take part. I personally am more than satisfied.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Patricia B (Friend of Resident) on Tuesday 22 October 2013.

Review of Woodside Grange

I visit the home weekly, and I am always impressed with the friendliness, high professionalism, and very caring and respectful attitude of all staff to the EMI residents. The atmosphere is homely and loving, and there are good activities - the highest level of care is given to each resident, who are all well known and loved by the carers.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Submitted by Caris Williams (Close friend of resident) on Thursday 17 October 2013.

Review of Woodside Grange

I am very happy with the care and support my sister and also myself have received. It is always pleasant to visit and my husband, son and daughter-in-law also enjoy the atmosphere when visiting. At all times I am able to leave with peace of mind that my sister is safe.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Dorothy Barnes (Sister of resident) on Tuesday 15 October 2013.

Review of Woodside Grange

My mother has been at Woodside Grange for over 2 years now; I was first attracted to it because it has a 'care' side and an 'EMI' side. My mother started in 'care' and is now in 'EMI' due to her worsening dementia. The place is warm, well equipped, and the food is good. Most importantly, the staff are caring and appropriately trained. I would not hesitate to recommend it , and I feel that my mother could not have better care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Simon Buckley (Son of resident) on Monday 14 October 2013.

Review of Woodside Grange

All the staff are personable and thoughtful, as well as considerate and caring, towards residents and visitors (and each other), making this a place with a healthy working climate, where residents can be themselves and feel valued and looked after. The building has character, and is well maintained. Communication is excellent, and I'm impressed by how the owners, management, and staff, are keen to make the place even better in the future.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by R. B. (Daughter of resident) on Wednesday 14 August 2013.

Review of Woodside Grange

Very good all round support for the user and family. Many varied activities and entertainment with full support of staff and management. Staff and management always available to discuss any client problems or family concerns. When a problem arises they inform me immediately and keep me informed throughout the crisis.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Janet Gadd (Resident's next of kin) on Tuesday 13 August 2013.

Review of Woodside Grange

Woodside Grange is an exceptionally well-run care home which provides an excellent standard of care by dedicated and very professinal staff. The staff are really helpful, have an excellent relationship with residents and relatives, and there is a positive atmosphere of teamwork embracing all staff, whether care staff, cleaners, kitchen staff, or gardeners. The proprietors set a good example through positive leadership and encourage staff all the time to do training and develop their skills.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by William M (Son of resident) on Tuesday 13 August 2013.

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