The Rookery Care Home

Queens Square, The Crescent, Ebbw Vale NP23 6EF

The Rookery Care Home, Ebbw Vale, Blaenau Gwent
The Rookery Care Home, Ebbw Vale, Blaenau Gwent
The Rookery Care Home, Ebbw Vale, Blaenau Gwent

The Rookery is an Ebbw Vale care home registered for forty-one service users, offering skilled elderly care packages tailored to individual needs.

The aim of carers is to maintain quality care in an atmosphere that respects personal freedoms and is homely to protect long-term mental well-being, allowing users to achieve a satisfying retirement.

A day care service is also available to the local community, with regular outings and social events for all to enjoy.

Group: Four Seasons Health Care

Person in charge: Gail Llewelyn (Home Manager)

Local Authority / Social Services: Blaenau Gwent County Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 41 residents

Registered Care Categories*: Dementia • Old Age

Languages Spoken by Staff (other than English): Welsh

Single Rooms: 39

Shared Rooms: 1

Rooms with ensuite WC: 37

Facilities & Services: Day Care • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care & Social Services Inspectorate* Report on The Rookery Care Home: click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

9.7 The Rookery Care Home has a Review Score of 9.7 (9.659)

The Review Score of 9.7 (maximum of 10) for The Rookery Care Home is based on 31 Review/Recommendations in the last 2 years. This Review Score of 9.659 is made up of a Quality Score of 4.659 Points (maximum of 5) relating to the rating and a Quantity Score of 5 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.659 for The Rookery Care Home is based on 31 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.659 for The Rookery Care Home is calculated as follows: ( (254 Excellents x 5) + (104 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 369 Ratings = 4.659

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 5 for The Rookery Care Home is calculated as follows:

      1. 31 Positive Reviews = 3

      2. 0.1 x 31 Positive Reviews = 3.100 (maximum score = 1)

      3. (31 Positive Reviews ÷ 41 Registered Beds) x 2 = 1.512 (maximum score = 1)

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend The Rookery Care Home?

  • Extremely LIKELY
    29
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Rookery Care Home

  • Daughter of Resident/Service User
    11
  • Son of Resident/Service User
    8
  • Daughter-in-law of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • Grandson of Resident/Service User
    2
  • more

The Overall Average of all the Ratings in the following 

30 Reviews* is 4.6 out of 5

*The Average Rating only uses ratings from the 30 reviews. Ratings from the 1 recommendations are not used for the Average Rating as the rating options were limited to Excellent, Good and Satisfactory.

Mam has been in The Rookery Care Home for almost 3 months now, and it is reassuring for myself and her wider family that she is very well cared for and becoming settled and comfortable in the home.
We are all very pleased with the standards that are maintained on a day to day basis, and it gives us great peace of mind to know that her best interests and well-being are at the heart of all of the team.
Thank you to The Rookery for making this painful transition in mams life more bearable for us all.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The Rookery is a very well looked after place, clean and tidy. The staff are brilliant and I can't fault them. You ask them questions and they will answer them as much as they can politely and honestly. You make you feel at home there.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A warm welcome every time I go there, everyone is well looked after, plenty to do down there. I've worked in a couple of care homes and to me they don't match up to The Rookery. Well done all involved.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been living at The Rookery for 4 months and my sister and I are delighted with the care she receives. The carers treat the residents with respect and dignity but also with genuine affection. Care is taken to dress the residents carefully in clothes that are clean and well matched with jewellery, if that is required. Carers speak kindly to residents, explaining things that residents find difficult to understand. Carers join in activities and encourage residents to sing, dance etc whatever the activity demands. I would wholeheartedly recommend The Rookery to anyone looking for somewhere to care for their relative - it gives peace of mind.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I visit The Rookery virtually every day to see my mum. The welcome I receive really makes me feel like one of what seems to be "a very happy family". A very well run establishment, with staff who seem to be "hand picked" for the job for caring.
A high standard of cleanliness is always maintained. A pleasure to visit this care home, it comes highly recommended.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Our experience has been positive with good feedback from staff. The Rookery is well maintained and very clean. The staff are friendly and caring. Overall a good experience.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visit my mother on a regular basis and like the fact visitors are welcome unannounced at anytime. The staff are always welcoming and treat all residents with care and respect. My mother usually has a carer with her or is busy in a group activity. Her appearance is always immaculate and I can't fault the standard of cleanliness of the home - her room and all areas are spotless. The staff are amazing - patient, kind - I can't speak highly enough of them. My mother has settled in very quickly and is happy and very settled - a great relief after past experiences in other homes.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Its a pleasure to visit the Rookery where staff are very friendly and we are always made welcome. Its good to see my brother in law smiling when we arrive and know he is well looked after. The Rookery is a lovely environment to come into and thanks must go to all concerned.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find this home very friendly, staff very helpful and obliging. We are pleased with the care my brother is getting and he is very happy here. From my point of view there are no problems and I want to that all concerned.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The level of care is good.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Well run establishment with excellent/caring staff.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother has been resident at the home for 11 months. Apprehensions about nursing homes prior to this have been well and truly dispelled as the care here is excellent with individual staff going beyond what is their job.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

I could write lots but will simply say, they show kindness in everything they do.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Kind, friendly staff who make both residents and their families feel at home. Great program of events and activities provided daily. Stimulating environment, love the themed corridors with plenty to interest all residents and lovely talking points. The manager and all staff have been extremely helpful, knowledgeable and grounded. I wouldn't want my grandmother to be anywhere else. We are both elated and relieved that a room was available in our time of need in this much sought after facility. Thank you.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care. Staff very helpful and friendly.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am only able to visit my grandmother occasionally as i live some distance away. When i have visited her she has appeared well cared for and seemed to have a good rapport with the staff.

How likely would you be to recommend The Rookery Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When i visit my mother-in-law at The Rookery, which is approximately once in two to three weeks, she always appears to be well cared for. The staff are always very pleasant when i visit.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The care my brother has received has been excellent. The carers have a gentle non threatening attitude and display a loving and nurturing manner towards the patient. Relatives are treated with utmost professionalism, and are actively welcomed. Any concerns I have had are listened to and acted on promptly. The room could be bigger and the bed slightly larger for a 18st male, that is my one and only complaint, which is being dealt with.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Good

I feel as if the level of care is really good.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

Always clean and tidy. Very friendly obliging. My relative is always kept clean and is very happy.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum is very happy. Assistance and keep offered. Very good.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Value for Money: Good

Overall very please with everything and would certainly recommend.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I like that i can visit without prior appointment needed. The staff are always pleasant and helpful. Best of all my mother says how good it is to be in the care of those at The Rookery.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My mother was in 'The Rookery' Care Home suffering from dementia. The care she received there was first class. She was very well cared for during her whole stay. During the first few days she she was made to feel totally 'at home'. The staff were very caring and understanding, even when my mother's personality changed and she became at times 'very difficult'.
The compassion and care they showed during the last two weeks of her life made the exceptionally difficult time easier to bear - nothing but praise for The Rookery!

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

When my mother-in-law, who was suffering from dementia, was admitted to The Rookery, she thought she was in a hotel and was really happy, which was a load off our minds.
As time went by and her personality changed, as a result of her dementia, her behaviour became more difficult, but the staff dealt with all problems with great care.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

From the day my mother entered The Rookery in Jan 2012, myself and the rest of my family have been absolutely satisfied with the care she has had and continues to have by the staff at The Rookery. On the one occasion we needed to talk to the manager about a concern it was dealt with promptly and effectively.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have found The Rookery an excellent care home. The staff are all understanding and do their very best for the residents. Facilities are extremely clean and kept to a high standard.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is always clean and well kept. The carers look after her very well. The home is spotlessly clean and never any bad odours. The carers are always well dressed and professional in their manner towards the residents. My mother has been here for over eight years and I have never had reason to complain. A big thank you to all.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My experience- excellent care home.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Always happy with the service and care provided. Nothing is ever too much trouble for the carers and domestic staff. Everywhere is clean and tidy. Plenty of entertainment and mind stimulation for the residents. Family are always welcome and treated with respect. Residents are treated with dignity and respect and clearly shows that their care is of utmost importance.

How likely would you be to recommend The Rookery Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would highly recommend this care home. I have no fault with it.
The staff are brilliant always makes you welcome. I have no reason
for concern. I know if I cannot make it down to see my mother, I know my mothers need are met.

How likely would you be to recommend The Rookery Care Home? Likely

No Average Rating is available*

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for The Rookery Care Home

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Awards / Recognitions

January 2013

Job Vacancies

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Care Home Idol 2016

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