36/37 Waterloo Road, Newport NP20 4FP
Ashton Park Residential Home is a large detached two story building located in a residential area in Newport City Centre. The home is registered with the Care and Social Services Inspectorate Wales (CSSIW) to provide accommodation and personal care for 18 older people.
High standards of care are aspired 24 hours a day with fully qualifies and trained staff towards maintaining a warm, pleasant, and homely atmosphere.
Residents have access to secluded gardens, together with regular social events and activities.
Please visit the home for more information and have a look around, you’re welcome any time.
Group: Bira Care Homes Ltd
Person in charge: Helen Hughes (Manager)
Local Authority / Social Services: Newport City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , 18 residents
Registered Care Categories*: Dementia • Old Age
Admission Information: Private/Council. Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 12
Shared Rooms: 3
Rooms with ensuite WC: 0
Weekly Charges Guide: Personal Care Single from £509 , Personal Care Shared (per person) from £509
Facilities & Services: Respite Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care & Social Services Inspectorate* Report on Ashton Park: click here
* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.
2 Bed Vacancies
posted 09 Sep 2016
Newly furnished room, new furniture, new kitchen, wifi facilities in all rooms, homely environment!! Please visit our home and view first before you make a decision or contact us on 01633262723
Ashton Park has a Review Score of 1.6 (1.583)
The Review Score of 1.6 (maximum of 10) for Ashton Park is based on 1 Review/Recommendations in the last 2 years. This Review Score of 1.583 is made up of a Quality Score of 1.583 Points (maximum of 5) relating to the rating and a Quantity Score of 0 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 1.583 for Ashton Park is based on 1 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 1.583 for Ashton Park is calculated as follows: ( (2 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 12 Ratings = 1.583
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 0 for Ashton Park is calculated as follows:
0 Positive Reviews = 0
0.1 x 0 Positive Reviews = 0.000
(0 Positive Reviews ÷ 18 Registered Beds) x 2 = 0.000
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
How Likely are the Reviewers to Recommend Ashton Park?
Reviewer Connection to Ashton Park
Review submitted from a Website Submission by Catrin F (Daughter of Resident/Service User) on Friday 22 January 2016. Review relates to January 2016.
My stepdad was placed here for respite and fell down the stairs when unsupervised breaking his arm. As he has dementia I would have expected the stairs to be either monitored by staff or have a safeguard to make sure he couldn't wander into danger.
His room was basic and the call bell was difficult to identify as it looked like a light switch. I regret allowing him to stay here.
How likely would you be to recommend Ashton Park? Extremely Unlikely
Overall Standard: Very Poor
Facilities: Very Poor
Care / Support: Very Poor
Treated with Dignity: Very Poor
Food & Drink: Satisfactory
Management: Very Poor
Safety / Security: Very Poor
Value for Money: Very Poor
There are currently no Care Home Idol entrants who have performed at Ashton Park