Pool Cottage, Caldicot, Newport
Pool Cottage, Caldicot, Newport
Pool Cottage, Caldicot, Newport

Pool Cottage is a converted cottage offering accommodation for eight individuals with learning disabilities. There are eight single bedrooms, seven are en-suite. Pool Cottage provides a large lounge on both the ground and first floors, a conservatory, large kitchen and a large garden area where people using the service can enjoy planting vegetables and flowers. Pool Cottage is approximately fifteen minutes from the city of Newport. The service has the use of a large car and two minibuses that are used to take individuals to day services, day trips and social events. Contact or visit the website for more information.

Group: Consensus

Person in charge: Andrea Nash (Service Manager)

Local Authority / Social Services: Newport City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 8 residents

Registered Care Categories*: Learning Disability • Mental Health Condition • Old Age • Younger Adults

Admission Information: Ages 18+.

Single Rooms: 8

Rooms with ensuite WC: 7

Facilities & Services: Own Furniture if required • Smoking not permitted • Minibus or other transport • Wheelchair access • Television point in own room

Latest Care & Social Services Inspectorate* Report on Pool Cottage : click here

* Care & Social Services Inspectorate Wales (CSSIW) is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

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Current Reviews

Review Score: 9.5 (9.519)

The user 'Review Score' (9.5 for Pool Cottage) is based on 9 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Pool Cottage

Lovely homely atmosphere with very caring staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pool Cottage

My Daughter is very happy at Pool Cottage and settled in very well. The staff are very caring and pleasant when I visit very approachable and easy to talk to.

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pool Cottage

My sister has been in Pool Cottage Magor for the past fifteen years and has been cared for very well.

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Pool Cottage

It's a good place.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Pool Cottage

I like living here. I like the staff. I like the girls I live with. I like cooking with Marie, my keyworker.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Pool Cottage

My daughter Jeanette has lived at Pool Cottage for the past 12 years and is very happy and contented. I would recommend the home to anyone who was looking for placement.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Pool Cottage

This is a pleasant home with very good staff. It is clean and bright and the staff are good. I think that there should be more outside activities such as clubs or social evenings.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Pool Cottage

Does not come across as an institution but as a happy carefree home. Staff always pleasant and helpful both to inmates and visitors.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Pool Cottage

All the staff and everything is excellent. It would be nice to have an extra person on night duty.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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