Marchglen Care Centre

2 Gannel Hill View, Fishcross, Alloa FK10 3GN

Marchglen Care Centre, Alloa, Clackmannanshire
Marchglen Care Centre, Alloa, Clackmannanshire
Marchglen Care Centre, Alloa, Clackmannanshire

Marchglen Care Centre is located in Fishcross, Alloa and provide of a range of specialist care services that are arranged around a central day care centre.

The centre has views over the Ochil Hills of Marchglen provides care within a modern and inviting facility.

The service has a team of well-trained experienced staff that look after people living with acquired brain injuries, and seeking treatment for neurological conditions and those exhibiting signs of challenging behaviour.

Marchglen is made up of four houses, each providing a different type of support.

Aberfoyle House supports people living with learning disabilities and those who require nursing support. In addition the house is fully-equipped to support people who have or in the past have exhibited challenging behaviours.

Duchray House supports older people with learning disabilities who may also require nursing support. The home is also able to support people who have shown signs of challenging behaviours.

Avondhu House is able to provide care for people living with physical disabilities and those who require additional nursing support. The home can provide support for people living with Huntington's chorea, Melas Syndrome and other physically debilitating conditions.

Menteith House can support people living with acquired brain injuries and also those with complex needs who require nursing support.

The four homes are linked by day centre, Abercromby Court, which proves a range of therapies, resources and activities four residents at all four houses.

Group: Caring Homes Group

Person in charge: Lorena Love (Service Manager)

Local Authority / Social Services: Clackmannanshire Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 36 residents

Registered Care Categories*: Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Profound & Multiple Learning Disabilties • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 36

Rooms with ensuite WC: 36

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Bed Vacancies

posted 04 Jan 2017

Please call 0808 223 5522 or email enquiries@caringhomes.org for further information about current bed vacancies at Marchglen

Reviews

8.9 Marchglen Care Centre has a Review Score of 8.9 (8.873)

The Review Score of 8.9 (maximum of 10) for Marchglen Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Marchglen Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.567 for Marchglen Care Centre is calculated as follows: ( (38 Excellents x 5) + (18 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 60 Ratings = 4.567

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.306 Points relating to the number of positive Reviews for Marchglen Care Centre is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 7.2 positive Reviews (36 registered beds ÷ 5). 4 Reviews ÷ 7.2 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Marchglen Care Centre?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Marchglen Care Centre

  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1

My wife was a resident in Menteith unit for 7 years ( she died sept 19th 2016 ) in all that time the staff were so kind to her and looked after her very well I never had to worry when I was not there, they also showed me great kindness throughout these years, I have recently retired as a paramedic with 30 years service and had to attend many nursing homes and this one was by far the best, keep up the good work, and again thank you.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Family members from further afield visited a resident for the first time and were very pleased with friendly, welcoming atmosphere at Marchglen Care Centre. The clean, bright accommodation was also appreciated. The resident appeared happy and settled in her new home and looked well cared for. This was very re-assuring for the family.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

All I can say is I could not find another home with the care and dignity that is shown to my husband and our family, from the Marchglen staff. We as a family call it our second home. I am kept up to date with all his care. There is always someone to talk to, even for his grand kids.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff were not only friendly to my dad but were friendly to myself and my gran's mum. Professional care always. The staff's personalities and sense of humour made my dad's experience a lot better.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

This is an excellent facility. At times staffing levels are lower than they should be which results in care being delivered late. All staff are extremely caring to our whole family, not just the residents. It is definitely considered as a home from home, even the dog is welcome.

How likely would you be to recommend Marchglen Care Centre? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Lorena Love, Home Manager at Marchglen Care Centre responded to this review on 04 Dec 2015:

Thank you for taking the time to review Marchglen Care Centre, we really appreciate your feedback. At Marchglen we take great pride in ensuring we deliver high quality care and facilities. Our Care Team works hard to ensure all of our residents needs are met in a timely fashion, allowing us to be able to provide person centred care and spend valuable time with our residents. We welcome the opportunity to improve, and hope you will continue to share your thoughts with us in the home in future.

Submit a Review for Marchglen Care Centre

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Job Vacancies

Staff Profiles

Lorena

Lorena Love

Job Title: Home Manager

Joined: 2015

Description:

As the Home Manager at Marchglen, I’m responsible for maintaining the wellbeing of both the people we support and the members of our Care Team.

One of the most enjoyable parts of my job is the variety - no two days are ever the same!

I worked as a Nurse for 37 years, and held senior roles in NHS for 20 years. I moved to Caring Homes in 1999 as a Deputy, and became Home Manager at Kincardine Bridge in 2001.

In 2008 I moved into learning and development and became a Training Manager for Scotland in 2010, while also supporting three homes in the north of England.

I’m forward thinking, flexible and enjoy a challenge, so I’m confident that I will be able to make a difference working with the Care Team at Marchglen.

I’m a very family-orientated person, so I consider raising my three wonderful young gentlemen and supporting them through college and university as my biggest personal achievement.

I have lived around here for most of my adult life, so I’m extremely familiar with Fishcross and the local area.

I volunteer at the local cat shelter in my spare time and I’m also a novice gardener, though my gardening attempts often have mixed results!

I’ve previously worked with Caring Homes for over ten years, tasted pastures new and am now very pleased to be back in the fold.

My favourite thing about living and working in Fishcross is the view you get of the Ochil Hills.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Marchglen Care Centre