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Balnacarron Care Home, St Andrews, Fife
Balnacarron Care Home
Balnacarron Care Home

Tel: 01334 897593

Balnacarron Care Home employs a highly qualified team who are skilled at undertaking residential, palliative and convalescent care, as well as looking after adults with Parkinson’s.

A former grand, private house, the home’s interior includes three spacious lounge areas, a traditional dining room, while the gardens have many wonderful features, such as waterfalls and flower gardens.

Nutritious food menus tailored to personal tastes and dietary needs are prepared using only fresh produce and friends and relatives are always welcome to join residents for a meal.

Many activities are organised on a daily basis, with clubs and groups for activities such as knitting and gardening.

Group: Bupa Care Homes

Person in charge: Elaine Onyiuke (Home Manager)

Local Authority / Social Services: Fife Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 40 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Huntington's Disease • Parkinson's Disease • Stroke

Single Rooms: 36

Shared Rooms: 2

Rooms with ensuite WC: 14

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Inspectorate* Report on Balnacarron Care Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

Current Bed Vacancies Posted by Balnacarron Care Home

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Balnacarron Care Home

Current Recommendations

Recommendation Score: 9.7 (9.676)

The user 'Recommendation Score' (9.7 for Balnacarron Care Home) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Balnacarron Care Home

I was instantly impressed by Balnacarron and the staff. My Aunt is a resident and suffers with cancer and dementia. we were instantly at ease and made extremely welcome. The care home is second to none and the staff are professional, reliable, dedicated and are always thinking of ways to stimulate and entertain and encouraging loved ones to participate. No commendation can be to high of the courtesy, honesty, good nature and hard work that the manager and staff give to ensure a quality and healthy style of life for their residents and relatives. We know our Aunt has the best care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Rhona C (Niece of Resident) on Monday 7 July 2014.

Review of Balnacarron Care Home

Sometimes feel there are too many residents for the number of staff. Staff are happy and very helpful but can be overworked at times due to too many residents. Like my room, apart from a little noise from upstairs. I would recommend this home to anyone - overall it has been a positive experience.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Helen C (Resident) on Thursday 5 June 2014.

Review of Balnacarron Care Home

Sometimes feel there are too many residents for the number of staff. Staff are happy and very helpful but can be overworked at times due to too many residents. Like my room, apart from a little noise from upstairs. I would recommend this home to anyone - overall it has been a positive experience.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Submitted by Helen C (Resident) on Thursday 5 June 2014.

Review of Balnacarron Care Home

Placing a parent in care is a worrying time for all of the family. The manager and staff at Balnacarron have made this move a very positive experience and it is comforting to know that my dad is safe, secure and well cared for.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Steve I (Son of resident) on Friday 9 May 2014.

Review of Balnacarron Care Home

You cant fault Balnacarron. Every need is catered for. The staff is young and very good. Very important to be treated with dignity and the staff are very good at this. I would thoroughly recommend to anyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Mina Craig (Resident) on Tuesday 1 April 2014.

Review of Balnacarron Care Home

The staff are lovely and patient and I have always been treated with dignity. Stimulating conversation and I enjoy the afternoon social activities. The last band in were excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Submitted by Mary Cameron (Resident) on Tuesday 1 April 2014.

Review of Balnacarron Care Home

Levels of staffing could be a little higher, but the staff go out of their way. Very good overall experience and a homely and relaxed atmosphere.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Submitted by Jeanette Stewart (Resident) on Friday 28 March 2014.

Review of Balnacarron Care Home

Generally very good, the staff are attentive and understand that this is not our first choice and make us feel comfortable.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Betty Mansbridge (Resident) on Thursday 27 March 2014.

Review of Balnacarron Care Home

I would recommend this care home to anyone. Staff are consistent and obviously care about the residents. The management are first class and support the staff and ensure the residents receive the best care and attention, can't fault it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by John A (Son of resident) on Wednesday 16 October 2013.

Review of Balnacarron Care Home

After spending 7 days in hospital with a urinary tract infection, my 93 year old mum went into Balnacarron for a period of convalescence. From day 1, the manager and staff were committed to our goal of getting mum well enough to return to her own home. After 6 weeks mum did return home with appropriate home care to support her. Its thanks to the commitment, enthusiasm, care and dedication of manager and staff that mum was able to do this and our goal achieved. While in Balnacarron mum had gained weight, mobility and confidence thanks to the staff.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Rosemary M (Daughter of temporary resident) on Wednesday 16 October 2013.

Review of Balnacarron Care Home

My fathers every need was catered for in a sympathetic, caring and understanding way. He was encouraged to join in with the many activities which the home provided, which he enjoyed. Living a long way away I rang the home regularly to inquire about him and was always given comprehensive information by the obviously caring staff. We were always welcomed warmly when we visited.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Christine H (Daughter of resident) on Wednesday 16 October 2013.

Review of Balnacarron Care Home

My sister moved in to Balnacarron in May. She is not able to make an assessment herself. She is in a nice bright clean en-suite room. She appears well looked after and is quite content in her own world. I find the staff very caring and always willing to discuss anything with me. They try to get her involved in activities and do their best to make her life as fulfilling as possible.

Submitted by Edith Thom (Sister of Resident) on Monday 7 October 2013.

Review of Balnacarron Care Home

Residents are well looked after here by caring staff. Food is excellent, something for the residents to look forward to every day. Staff are always warm and welcoming.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by Ann T (Daughter of resident) on Friday 27 September 2013.

Review of Balnacarron Care Home

I would highly recommend this home as it provides a safe and secure environment for residents. The staff provide an excellent care service.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Jane F (Daughter of resident) on Monday 23 September 2013.

Review of Balnacarron Care Home

I feel and think that Balnacarron is the correct home for my friend. The staff care, and the attention that my friend receives is excellent. He is happy and content.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submitted by Marguerite Doyle (Friend of service user) on Monday 23 September 2013.

Review of Balnacarron Care Home

This home is like a true home for me, the care is excellent.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Roy Palmer (Resident) on Monday 23 September 2013.

Review of Balnacarron Care Home

I felt it couldn't be better as my short stay was excellent.

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Submitted by Elizebeth M (Resident) on Friday 20 September 2013.

Review of Balnacarron Care Home

I would recommend the home to anyone considering that "stage". It is intimate enough to feel like "home". the staff treat each person individually with care, dignity and humor. The fabric is maintained well and appropriately. My mother's experiences has far exceeded expectation.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Elizabeth Taylor (Daughter of Resident) on Friday 20 September 2013.

Review of Balnacarron Care Home

We cannot speak too highly of all the care & support our father (Norman) received at the care home. All areas, the ethos, staff, activities & support he received were all we could ask for, We confidently left him in their care, important as we live a long way away.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Celia A (Daughter of resident) on Tuesday 27 August 2013.

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