27 Park Road, Dalkeith EH22 3DH
Group: Society of the Sacred Heart
Person in charge: Sr Therese O'Donnell (Director)
Local Authority / Social Services: Midlothian Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , 11 residents
Registered Care Categories*: Old Age
Specialist Care Categories: Hearing Impairment & Deafness • Speech Impairment • Visual Impairment
Single Rooms: 11
Rooms with ensuite WC: 11
Weekly Charges Guide: Personal Care Single £750 – £750
Facilities & Services: Respite Care • Own GP if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
Rosehill has a Review Score of 8.5 (8.455)
The Review Score of 8.5 (maximum of 10) for Rosehill is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Rosehill in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Rosehill is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
The 3.455 Points relating to the number of positive Reviews for Rosehill is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 2.2 positive Reviews (11 registered beds ÷ 5). 1 Reviews ÷ 2.2 Target = 0.455
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
How Likely are the Reviewers to Recommend Rosehill?
Reviewer Connection to Rosehill
Submitted from a Website Submission by Lynda L on Tuesday 27 December 2016. Relates to April 2016.
Unfortunately, our mum passed away in April this year. She had been in residence at Rosehill since August 2014 where her (and the family's) every need was catered for, in a very loving way. Lovely home cooked meals and home baking were on the menu each day, breakfast/lunch/afternoon tea and supper. Mum had difficulty swallowing but this was not made to be a problem. Initially, her food was pureed and then she was put on to a soft diet. Mum would join in softball play, art classes, snap and sing-a-longs but only if she felt like it. In the warm weather, we would sit outside at the pond enjoying the beautiful surroundings. The staff are hand picked and amazing, picking up on when mum didn't seem herself or there was something not quite right about her behaviour. Rosehill is unique. Bless all of you at Rosehill. The family cannot thank you enough for all your kindness and support that's given to mum and the family.
How likely would you be to recommend Rosehill? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent