Pitkerro Care Centre, Dundee, Angus
Pitkerro Care Centre, Dundee, Angus
Pitkerro Care Centre, Dundee, Angus

Pitkerro Care Centre is a purpose-built Dundee accommodation, specialising in many forms of nursing and also in achieving sound care provision for people with dementia.

While looking to achieve consistent and top quality care methods, the Pitkerro service is also keenly focused on helping residents achieve a sense of independence and satisfaction with their daily lifestyles.

A programme of activities and outings allows for many fulfilling days and hobbies, with loved ones welcome to join in, including for mealtimes and other social occasions.

Group: Hudson Healthcare

Person in charge: Chima Banda (Manager)

Local Authority / Social Services: Dundee City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 70 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 70

Rooms with ensuite WC: 70

Facilities & Services: Respite Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Bed Vacancies

2 Bed Vacancies

posted 03 Feb 2016

1 bedrooms on ground floor and 1 bedrooms on 1st floor

Current Reviews

Review Score: 8.9 (8.892)

The user Review Score of 8.9 for Pitkerro Care Centre is based on 11 Review/Recommendations. This Review Score of 8.892 is made up of 4.606 Points relating to the ratings and 4.286 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


My gran has developed very well since coming to the home.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother is happy with the care and very appreciative with the help he gets from all the staff.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As a visiting relative (son), Pitkerro Care Centre provides excellent and passionate care to my Mum's wellbeing. all members of staff show compassion to all residents in their care.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with her care and support from the staff and my mum seems happy.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am filling in this review on behalf of my Aunties who are residents of Pitkerro no complaints whatsoever, service excellent can't find anything wrong.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think my mother is well looked after and all the staff, when asked know how my mother is doing. Very satisfied with the level of care and attention my mother receives.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

When arriving at Pitkerro Care Centre, you notice the building has a fresh look, in a pleasant setting. Entering the building you are made welcome by the staff and the area is clean and tidy with visitors and contractors signing in book. Entering the area where the residents are, you are met by the person in charge or by any of the carers if they can help you with a very pleasant manner and cheerfully. The area (lounge and dining room) was clean and tidy with a nice smell. I found my wife's bedroom tidy and clean with nice heat. When you leave the staff and carers ask if everything was alright. Finally security for all door codes. Perfect.

How likely would you be to recommend Pitkerro Care Centre? Extremely LIKELY

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our dad is well looked after. He is fed well. The staff are always polite and friendly.

How likely would you be to recommend Pitkerro Care Centre? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

During my visits I am quite happy with the care!

How likely would you be to recommend Pitkerro Care Centre? Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Pitkerro is a very modern home with a friendly environment. Most of the staff genuinely care about the residents and are hard working and interested about the care of individuals. The food is reasonable. Some chefs are better than others. The domestic staff are very good, the home doesn't smell (which it shouldn't if people are doing their job properly) and the decor is ok. Some things could do with being renewed e.g. carpets, curtains and fresh paint. On the whole, we are quite satisfied with the home for our Mum, if we have any issues the staff are very approachable and will listen to what we say.

How likely would you be to recommend Pitkerro Care Centre? Likely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I am happy enough in the home. The carers are all very helpful and attentive. My only concern is that there are a lot of times when new or temporary staff are not so experienced in handling me.

How likely would you be to recommend Pitkerro Care Centre? Unlikely

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Chima Banda, Home Manager at Pitkerro Care Centre responded to this review on 20 Jan 2016:

Dorothy, thank you so much for your kind comments and lovely praise for the staff! I am very pleased to hear that you are happy at Pitkerro and we love having you here!

While we do make every effort to keep regular staff on the same floors, you will appreciate it is at times necessary for staff to rotate to other areas of the home to gain and maintain a wider skill set. If staff are on holiday or sick, we at times must resort to temporary staff cover to ensure consistent standards of care are maintained at all the times.

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