Barchester Lakeside Care Home, Jersey, Jersey
Barchester Lakeside Care Home, Jersey, Jersey
Barchester Lakeside Care Home, Jersey, Jersey

Formerly a hotel with its own grounds and lake, Lakeside is situated in a quiet rural part of Jersey. The home boasts a large two storey property on extensive grounds and all bedrooms have a large floor to ceiling window and a private balcony. They provide first-class 24-hour nursing and residential care.

A team of highly-qualified and attentive staff really focus on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and in organising activities for residents.

Group: Barchester Healthcare Ltd

Person in charge: Tracey O'Hagan (General Manager)

Local Authority / Social Services: Jersey Social Services (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , 67 residents

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 67

Rooms with ensuite WC: 67

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 11 Aug 2015

We currently have limited availability, please contact us to discuss your needs further. You are most welcome to come and visit us.

Current Reviews

Review Score: 7.6 (7.640)

The user 'Review Score' (7.6 for Barchester Lakeside Care Home) is based on 3 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Barchester Lakeside Care Home

One doesn't expect 5 star service in a care home and we have few, if any, real criticisms. However the choice of menu for daily meals lacks variety for selection on a seven day basis. Too much chicken, carrot and mash. That said, my wife, suffering from chronic rheumatoid arthritis and also blind, can only praise the 24 hour treatment she receives from carers and nurses in this Barchester Care Home.

How likely would you be to recommend Barchester Lakeside Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Satisfactory

Barchester Lakeside Care Home

My mother is now nearly 90 and has found Lakeside a 'life saver' I know she is in good hands being in a clean stimulating environment- AND SAFE. There is always some activity going on- even going to the ballet. Staff excellent and super lunch/dinner menus.

How likely would you be to recommend Barchester Lakeside Care Home? Extremely likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Barchester Lakeside Care Home

Mother was a resident for many years, 24 hour care required. Balance of stimulating activities to rest and quiet. Importance of regular close working relationship with carers and staff. Making clear expectations of the care to the individual.

How likely would you be to recommend Barchester Lakeside Care Home? Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

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Staff Profiles


Tracey O'Hagan

Job Title: Registered Home Manager/RGN

Joined: 2014


I have been a Degree Registered Nurse for the last 13 years and a Registered Home Manager for the last 9.
I was fortunate enough to join Barchester Healthcare and move to Jersey to work with them in December 2014, and I am loving every minute of it!!


Catia Vilar

Job Title: Deputy Home Manager/RGN

Joined: 2013


Catia is the Deputy Home Manager here at Lakeside assisting the Home Manager in all aspects of the home focusing especially on the clinical needs of the home.


Sue Thornburn

Job Title: Activity Lead

Joined: 2005


Sue has been the Lead Activity here at Lakeside for the past 10 years, gaining a prestigious Long Service Award from Barchester Healthcare in recognition of this. She works very hard with our VIP's to ensure the continue to live in the way they choose.


Iwona Bien-Sale

Job Title: Administrator Assistant/Receptionist

Joined: 2014


Iwona provides clerical support to the administrator and the home manager.

Patricia Ann

Patricia Ann Rodda

Job Title: Hairdresser

Joined: 2002


Patricia has been here at Lakeside since it opened 13 years ago. She is a valued member of our team heading up the chatting/gossiping section of our community!!

Care Home Idol 2015

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