Charlton Park Care Home

Park Farm, 21 Cemetery Lane, Charlton, Greenwich, London SE7 8DZ

Charlton Park Care Home, London, London
Charlton Park Care Home, London, London
Charlton Park Care Home, London, London

Charlton Park Care Home is in an ideal location surrounded by leafy parks and easily accessible transport links into central London.

The team at Charlton Park supply 24-hour care for people with dementia or require nursing. All care is tailored to the individual depending on their needs.

Charlton Park has numerous lounges for residents and relatives to enjoy if and when they please. All bedrooms at the home are single with en-suite bathroom facilities.

Residents are encouraged to personalise their bedrooms to ensure they are as homely and familiar as possible.

Group: Four Seasons Health Care

Person in charge: Mihaela Munteanu (Home Manager)

Local Authority / Social Services: London Borough of Greenwich Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 66 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 66

Shared Rooms: 0

Rooms with ensuite WC: 66

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Charlton Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.9 Charlton Park Care Home has a Review Score of 8.9 (8.870)

The Review Score of 8.9 (maximum of 10) for Charlton Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Charlton Park Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.817 for Charlton Park Care Home is calculated as follows: ( (52 Excellents x 5) + (5 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 60 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.053 Points relating to the number of positive Reviews for Charlton Park Care Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 13.2 positive Reviews (66 registered beds ÷ 5). 4 Reviews ÷ 13.2 Target = 0.303

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Charlton Park Care Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Charlton Park Care Home

  • Resident / Service User
    2
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Sister of Resident/Service User
    1

This home is very friendly always makes you to feel very welcome, never smells. We can help ourselves with tea, coffee and biscuits. All the staff are good and friendly too from all the areas to management. I have no faults with anything at Charlton Park. They treat our brother with respect and dignity.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like going to the park and in the garden. All the staff are very nice to me, they are spoiling me. Staff are also very good to my daughter too.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is very good, they look after my wife. All is very nice and a good place to visit. Staff are very efficient and helpful, happy environment, welcoming. I am very happy with the food, a lot of variety and I also eat here. I always see the girls with the hoover and the big machine that cleans the carpets, place is kept tidy and you don't see bits laying around. The dining hall and the lounge seems to be ideal for the residents.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If I wasn't happy I wouldn't be here. Staff are nice and polite. No complaints. I've been treated properly both ways as a person and a client. I enjoy the meals, enough choices. I regard this as my home.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my relative been at Charlton she is very happy, settled well. Whenever I visit it is a very welcoming atmosphere and staff are very friendly and they keep me informed of any concerns they may have, however small. My relative is unable to communicate her needs but I know that she is well looked after even though she has very high nursing needs. The food is all home cooked and looks very appetising and is of a high nutritional standard. I also had very good feedback from many friends who have visited who say how friendly and welcoming the staff are and they are pleased to seeing her so well cared for and content.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

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