Charlton Park Care Home

Park Farm, 21 Cemetery Lane, Charlton, Greenwich, London SE7 8DZ

Charlton Park Care Home, London, London
Charlton Park Care Home, London, London
Charlton Park Care Home, London, London

Charlton Park Care Centre is located near to the Queen Elizabeth Hospital and is convenient for shops, local amenities and public transport.

The property is a purpose built care home providing nursing and social care for older people who are physically frail and older people who have mental health needs such as Alzheimer's disease.

Accommodation at Charlton Park is provided in en-suite single occupancy rooms. There are several lounges and separate dining rooms where residents can socialise.

The home is visited on a regular basis by a qualified chiropodist and hair stylist. A programme of activities also takes place.

Our chef prepares a wide range of home cooked food based upon traditional cooking using fresh produce.

Group: Four Seasons Health Care

Person in charge: Mihaela Munteanu (Home Manager)

Local Authority / Social Services: London Borough of Greenwich Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 66 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 66

Shared Rooms: 0

Rooms with ensuite WC: 66

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Charlton Park Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9.1 (9.114)

The Review Score of 9.1 (maximum of 10) for Charlton Park Care Home is based on 12 Review/Recommendations in the last 2 years. This Review Score of 9.114 is made up of a Quality Score of 4.75 Points (maximum of 5) relating to the rating and a Quantity Score of 4.364 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 9.114 for Charlton Park Care Home is based on 12 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.75 for Charlton Park Care Home is calculated as follows: ( (109 Excellents x 5) + (27 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 140 Ratings = 4.75

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 4.364 for Charlton Park Care Home is calculated as follows:

      1. 12 Positive Reviews = 3

      2. 0.1 x 12 Positive Reviews = 1.200 (maximum score = 1)

      3. (12 Positive Reviews ÷ 66 Registered Beds) x 2 = 0.364

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


This home is very friendly always makes you to feel very welcome, never smells. We can help ourselves with tea, coffee and biscuits. All the staff are good and friendly too from all the areas to management. I have no faults with anything at Charlton Park. They treat our brother with respect and dignity.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I like going to the park and in the garden. All the staff are very nice to me, they are spoiling me. Staff are also very good to my daughter too.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home is very good, they look after my wife. All is very nice and a good place to visit. Staff are very efficient and helpful, happy environment, welcoming. I am very happy with the food, a lot of variety and I also eat here. I always see the girls with the hoover and the big machine that cleans the carpets, place is kept tidy and you don't see bits laying around. The dining hall and the lounge seems to be ideal for the residents.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If I wasn't happy I wouldn't be here. Staff are nice and polite. No complaints. I've been treated properly both ways as a person and a client. I enjoy the meals, enough choices. I regard this as my home.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mum is looked after very well, by very good nursing and caring staff. Compared to other homes viewed by us we would recommend this one to be seen.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My visit was excellent and my wife has improved 200% The home is clean and well looked after and would like to live here myself.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have today visited my sister for the first time since she lived here. I have to say the staff, management and care is excellent. She is the happiest I have seen her in a long time. Some years ago I came here to look to see if it was suitable for an elderly aunt, it was horrendous, dirty and uncared for appalling. Now it is completely reverse Wonderful.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would definitely recommend Charlton Park. The staff are so lovely and very caring as well. They are very good and prompt. Lovely place! We love him being here. Now we can sleep at night knowing he is looked after the way he is.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Charlton Park Care Home has a warm, welcoming, cheerful atmosphere. So many care homes that we looked at seemed merely functional. It was such a relief to find the difference at Charlton Park Care Home. There is a definite "family feel" Charlton Park Care Home. This coupled with the excellent care given to the residents has taken such a weight off my mind. I am confident that my mother will remain safe and happy at Charlton Park Care Home. I am very impressed by the standard of care given to my mother and other residents.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Nursing staff are excellent. The doctor coming every time is asked. Very safe and very friendly. Everybody knows everyone. Staff always on hand and activities are brilliant. Special requirements are given when asked relating to food. Happy, very clean, the rooms are clean and good. It's brilliant that we can have bits of our own furniture which makes the room familiar.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Since my relative been at Charlton she is very happy, settled well. Whenever I visit it is a very welcoming atmosphere and staff are very friendly and they keep me informed of any concerns they may have, however small. My relative is unable to communicate her needs but I know that she is well looked after even though she has very high nursing needs. The food is all home cooked and looks very appetising and is of a high nutritional standard. I also had very good feedback from many friends who have visited who say how friendly and welcoming the staff are and they are pleased to seeing her so well cared for and content.

How likely would you be to recommend Charlton Park Care Home? Extremely Likely

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Excellent

Very impressed, good comments from other service user carers.

Relaxed and friendly.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Staff: Good

Management: Good

Rooms: Good

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Care Home Idol 2015

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