The Highgate Care Home, London, London
The Highgate Care Home, London, London
The Highgate Care Home, London, London

The Highgate provides care for both older people with complex care needs and younger adults with physical disabilities. Within the nursing home’s grounds are several residential Bupa Assisted Living properties where residents can benefit from a private and independent living space.

Located in Highgate Village, many rooms have balconies with views of the gardens and London. Each bedroom has been individually designed and furnished. There are five lounges, an airy conservatory and a library for residents to enjoy reading or spending quiet time in. Residents can choose from a wide range of meal options each day, all of which are freshly prepared with seasonal ingredients. Special occasions for residents are always celebrated and often involve a homemade cake!

Afternoons can be spent participating in dance therapy, table top gardening, yoga and books clubs, as well as many other activities. With links to the local community, trips out are regularly organised.

Group: Bupa Care Homes

Person in charge: Carol Quinn (Home Manager)

Local Authority / Social Services: London Borough of Islington Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 55 residents

Registered Care Categories*: Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Parkinson's Disease • Stroke

Languages Spoken by Staff (other than English): German, Hindi, Italian, Portuguese, Russian

Single Rooms: 55

Rooms with ensuite WC: 55

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on The Highgate Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.380)

The user Review Score of 8.4 for The Highgate Care Home is based on 8 Review/Recommendations. This Review Score of 8.380 is made up of 4.289 Points relating to the ratings and 4.091 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


I'm happy at the Highgate, I feel like home, I feel safe and comfortable in my room. I take part in most of the activities, I enjoy poetry and flower arranging. The food is usually good with a variety of choices.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

From even before it was confirmed that we had a room, the attention and understanding we received was amazing. Every one at the home was just amazing, and really went beyond the call of duty. We could not have wished or hoped for a better place for our darling mum to spend her last days in.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I'm happy staying at The Highgate, I enjoy taking part in various activities that the home has to offer. My room is comfortable, I love being able to sit out in the garden. The carers are pleasant and respectful.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Good

I enjoy living at The Highgate, my room is comfortable, I feel I'm well looked after and I enjoy the activities that I take part in.

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I enjoy staying at Highgate especially I find my room very comfortable and elegant. I love the garden and enjoy sitting out. I love the music sessions, flower arranging, poetry and being visited by a pat dog once a week.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Excellent

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I have a super comfortable room, I enjoy looking out of my balcony and watching the world go by. I enjoy the food I find it tasty and classy. I don't get out of my room much but I enjoy being visited by various visitors i.e. pat dogs and having my nails done.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Very good - caring - humane treatment. A happy place.

Overall Standard: Good

Care / Support: Excellent

Treated with Dignity: Good

Staff: Excellent

Management: Excellent

Rooms: Satisfactory

The care and attention given to my father was outstanding in all respects, the warm friendly atmosphere was striking. Excellent food and warm comfortable room. I would recommend this nursing home unreservedly. Extremely well run.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submit a Review for The Highgate Care Home

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

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Care Home Idol 2015

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