Hawthorn Green Residential and Nursing Home

82 Redmans Road, Stepney Green, London E1 3AG

Hawthorn Green Residential and Nursing Home, London, London
Hawthorn Green Residential and Nursing Home, London, London
Hawthorn Green Residential and Nursing Home, London, London

Hawthorn Green Care Home with Nursing is a ninety-bed care facility that makes a vital contribution to care and nursing provision in the Stepney area of London.

A highly-trained team are experienced in looking after the varied needs of elderly people who may have physical frailties, offering round-the-clock support where necessary and treating all residents as individuals in order to make sure they receive the level of care they need.

As well as being an excellent living environment, staff look to maintain a friendly social atmosphere where many lifestyle choices and hobbies can be accommodated for their numerous mental health-related benefits.

Group: Sanctuary Care Ltd

Person in charge: Philip Smith (Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 90 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Hearing Impairment • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate EMI Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hawthorn Green Residential and Nursing Home: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 9 (9.024)

The user 'Review Score' ( 9 for Hawthorn Green Residential and Nursing Home) is based on 19 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Hawthorn Green Residential and Nursing Home

I think the staff here are great. They can't do enough for my dad. He really loves living here. The food is fantastic and there are activities for dad to join in so he doesn't get bored. I could quite happily live here when I'm old.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

It is a really lovely care home with great staff who really look after the residents. The staff are really friendly and helpful and work really hard.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

A clean secure home with caring staff.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

Kind and caring staff who are very approachable and helpful in dealing with elderly and sometimes confused people in very trying times.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hawthorn Green Residential and Nursing Home

My mum moved into Hawthorn in Oct 2014. I was worried about choosing a care home but staff here made me feel welcome and put me at ease. I was given a full tour and liked what I saw and who I met. When mum moved in she was welcomed with cuddles. The staff are kind and you can approach them at any time. My mum always looks clean tidy and happy. If there is a problem staff will always contact me. Also the activities are loved by all, and both Joan and Martin are a great team and gets them all to join in even family can go and take part as well.

How likely would you be to recommend Hawthorn Green Residential and Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hawthorn Green Residential and Nursing Home

We moved our mother to this home to be near her family, and because we were unhappy with the standard of care she received at her previous home. Staff at Hawthorns treat our mother with care and respect. Staff go out of their way to be helpful and there is a calm, caring atmosphere, even though this is a large home residents live in small units that have a regular staff team. There are more staff on duty at this home than there were at our mothers previous home, so there are always staff available to help at mealtimes and they have time to get to know residents and properly care for them. We are really glad we moved our mother to this home.

How likely would you be to recommend Hawthorn Green Residential and Nursing Home? Extremely likely

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

The home was recommended to me by a friend whose father had lived here. I came on several visits which were always welcoming, patient and helpful. After a few delays, my brother and I decided mum would get a more personal/interactive and stimulating level of care, here than in the home in Kent. We have found the transition support to be speedy, and thoughtful. Lots of considerations given to mum as a person.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Hawthorn Green Residential and Nursing Home

I would recommend this home to anyone who needs to go into care as I think my mum is well cared for.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

Hawthorn Green Residential and Nursing Home

From the day mum arrived here until the day she died she was cared for with love and respect. As a family we were made welcome and felt this was mum's home, not just somewhere she needed to be. The staff have given so much to mum, her care has been fantastic. When she was able to join in there have been good activities - cocktail parties, songs, drama, animal visits. Special times like birthdays and Christmas have been times she really enjoyed. Hawthorn Green has made the final 2+ years of mum's life safe, happy and let her pass in peace.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

My mum lived at Hawthorn Green for the last 2 and a bit years of her life. Once she had settled in she was very happy and thought of it as home. The staff were very good and I was impressed with their care right up to my mum's death. They have continued to be supportive and caring in the following days as we removed mum's possessions. I would strongly recommend this home to others.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

I would recommend this home as being very caring and the nursing staff as excellent. The carers too. My father has loved being there. My one problem is that due, to I would imagine to be financial reasons, my father's unit has been reclassified as residential so now the carers are too stretched to do as well as they would have done. I don't believe that some of the challenging behaviours in the ward should be classified as residential.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Hawthorn Green Residential and Nursing Home

The staff are fantastic and treat the residents with great dignity. The home is always clean.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

I would recommend this home to people as I think this home is very caring.

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Hawthorn Green Residential and Nursing Home

I would recommend Hawthorn Green as a friendly home from home, place very quiet and residents can make there own decisions on whether they want showers or food that they want. They can go to there rooms and have family at all times to visit them.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Hawthorn Green Residential and Nursing Home

Excellent visiting hours. Made to feel welcome on visits. Nice dinners, friendly atmosphere.

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

I would thoroughly recommend Hawthorn green. The care my mother has received has been nothing short of fantastic. 5 Star rating.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

I find Hawthorn Green a lovely place to live for my father. The acre and treatment of him I think is great.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Hawthorn Green Residential and Nursing Home

We read good reviews on the internet and heard good things from families and other residents.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Hawthorn Green Residential and Nursing Home

The residents are treated with respect and dignity at all times. Their needs are of the utmost importance to all the staff. The staff try to make it 'home from home' at all times and it is the little touches that make this home special ie: Birthday cake, birthday card, Christmas present and card. The home brings in outside entertainment and the residents go out on excursions which they love.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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