Hawthorn Green Residential and Nursing Home

82 Redmans Road, Stepney Green, London E1 3AG

Hawthorn Green Residential and Nursing Home, London, London
Hawthorn Green Residential and Nursing Home, London, London
Hawthorn Green Residential and Nursing Home, London, London

Hawthorn Green is an attractive care home with picturesque views over Canary Wharf and Stepney Green.

The team pride themselves on providing care with kindness, supporting residents to live life to the full.

The spacious bedrooms are all en-suite and have television and telephone points, plus Wi-Fi. There is also a guest bedroom for loved ones to stay over.
With welcoming lounges, residents can spend their time as they choose, whether taking part in activities or relaxing with friends and family, who are welcome to visit at any time.

The garden room, which has French doors leading into the beautiful landscaped garden, is the perfect place to enjoy views over the park.

There are also several dining rooms, where residents enjoy home-made meals and freshly baked cakes.

Group: Sanctuary Care Ltd

Person in charge: Cathy McAweaney (Manager)

Local Authority / Social Services: London Borough of Tower Hamlets Council (click for contact details)

Type of Service: Care Home with nursing – Voluntary / Not for Profit Owned , 90 residents

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 90

Rooms with ensuite WC: 90

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate EMI Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest CQC* Report on Hawthorn Green Residential and Nursing Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.6 Hawthorn Green Residential and Nursing Home has a Review Score of 7.6 (7.556)

The Review Score of 7.6 (maximum of 10) for Hawthorn Green Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Hawthorn Green Residential and Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.5 for Hawthorn Green Residential and Nursing Home is calculated as follows: ( (18 Excellents x 5) + (18 Goods x 4) ) ÷ 36 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.056 Points relating to the number of positive Reviews for Hawthorn Green Residential and Nursing Home is based on 1 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 = 3

    2. Target of 18 positive Reviews (90 registered beds ÷ 5). 1 Reviews ÷ 18 Target = 0.056

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Hawthorn Green Residential and Nursing Home?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hawthorn Green Residential and Nursing Home

  • Brother-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Wife of Resident/Service User
    1

I find Hawthorn Green a cheerful place. The staff are always thoughtful in as much as they treat patients with forethought anticipating their needs, always a friendly atmosphere. The rooms are always clean and tidy. Food seems very good and if someone doesn't want to eat at a particular time it is offered later. There are activities i.e skittles, bingo, films and others. The residents I see seem reasonably happy, considering their situation. Music and singing most people seem to join in. The level of care in Hawthorn Green is very good.

How likely would you be to recommend Hawthorn Green Residential and Nursing Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I am the next of kin of a resident and I find the staff to be friendly and conscientious. My friend has vascular dementia and he is treated with care and respect. He is settled and content and recognises that the staff care for him very well. He has been at the home for 15 months now and I am very satisfied that he has the best care possible.

How likely would you be to recommend Hawthorn Green Residential and Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister-in-law has been at the Home for about 2 months. Initially they expected her to die within a week. She is still there. I visit her about once a fortnight, but have missed a month as my wife and I have been away. On previous visits I have to admit I only wanted her to pass away. Its so hard on her children, her grand children her sister and us. This time a miracle happened. She was in the day room looking at TV. She cannot talk but she enjoyed the songs I sang her that were popular when she and my brother were courting - I must admit my grandchildren have less good taste. When my wife asked her something, she could not say "no" but she clearly made the no gesture with her hand. She is enjoying life and long may she do so. My respect for the boss and all the staff is immense. They work hard, they care so well for the residents, they enjoy their colleague's company. They are happy and make the residents happy. Thank you. I found it hard in the questionnaire below not to put excellent for everything.

How likely would you be to recommend Hawthorn Green Residential and Nursing Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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