Tower Bridge Care Home, London, London
Tower Bridge Care Home, London, London
Tower Bridge Care Home, London, London

Located within walking distance of London’s Tower Bridge, Tower Bridge care home is a purpose built 124 bed facility offering dementia, nursing, residential and respite care.

At Tower Bridge residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home has a range of comfortable and well-equipped bedrooms; some rooms also have views across the garden. There is also a coffee lounge, Moments, on the ground floor.

Chefs at Tower Bridge pride themselves on knowing the tastes of residents and preparing a choice of home cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At Tower Bridge, experienced managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Kim Fletcher (Home Manager)

Local Authority / Social Services: London Borough of Southwark Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 124 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Cancer Care • Challenging Behaviour • Down Syndrome • Epilepsy • Hearing Impairment • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 116

Shared Rooms: 4

Rooms with ensuite WC: 116

Facilities & Services: Palliative Care • Separate EMI Unit • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Tower Bridge Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 7.8 (7.794)

The user Review Score of 7.8 for Tower Bridge Care Home is based on 8 Review/Recommendations. This Review Score of 7.794 is made up of 3.865 Points relating to the ratings and 3.929 Points relating to the number of positive Reviews/Recommendations.

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced Listings more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review. Also, as a last resort the care provider may opt for the comment and ratings of a review not to be displayed if they believe the comments/ratings to be unfair (the ratings of the Review will still count towards the overall Review Score).

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


Food very good, room kept clean and tidy. Kendra carer is very good goes out her way to help. First five months excellent this month a few problems that are being dealt with

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The home extremely looked after my mother in an incredibly way. She celebrated her 100th Birthday there and was very happy. The staff have done there best in looking after her, and they have done a very great job, and I could not be happier with the service which they have provided to her. The management have always been very helpful and always helped when I need there help. The home has taken great care of my mother and I really appreciate the standards that they have given towards her.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My father has a lovely room and the staff are very helpful.
He is very happy with the service, and I am glad that we have chosen Tower Bridge for his home.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Fazlul on the first floor, has said that the staff take very good care of him, and that they are always there when they are called.
All the staff members in all departments are always helpful if I have any questions.
The home is very nice and it makes my dad feel at home. As long as my dad doesn't have any issues, I'm happy.

How likely would you be to recommend Tower Bridge Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Just recently moved my dad to Tower Bridge, and it is the best move for him. The care staff are very nice and they look after him well.

How likely would you be to recommend Tower Bridge Care Home? Extremely LIKELY

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Alfred Dausett is on the first floor, and he has been taken good care of by the staff members on the floor. Alfred is always going out with the activities group, and he loves going to Darwin Court on Thursday's for coffee with the other residents. I also join him sometimes. They also have many parties and other activities.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

My dad has only been in Tower Bridge a week, but it is a really nice home.
The home is really homely and the staff made my dad feel at home.
The staff seem very helpful and kind to my dad.

How likely would you be to recommend Tower Bridge Care Home? Likely

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Tower Bridge has looked after my dad very well, he was very happy there, and I am very satisfied with the service which the home provided for him. I have never had any complaints about the home, they always kept me upto date with anything which is happening, and the nurses have always been very caring and helpful towards my dads needs.

How likely would you be to recommend Tower Bridge Care Home? Extremely LIKELY

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family and comply with our Content Standards (eg are relevant, informative, civil).

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Care Home Idol 2015

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