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Abbey Care Complex, Ilford, London
Abbey Care Complex
Abbey Care Complex

Tel: 020 8554 3743

The Abbey Care Complex, in Ilford, is located in a pleasant residential area, allowing residents to enjoy a relaxing and comfortable lifestyle that is as active as they choose with full-time access to carers.

A holistic approach to care planning takes on board personal requirements, supporting independence and privacy and responding to any changing needs.

Carers are skilled in the challenges of dementia care, and consider emotional and spiritual needs as part of the service.

Group: Abbey Total Care Group Ltd

Person in charge: Mandy Lovell (Manager)

Local Authority / Social Services: London Borough of Redbridge Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 47 residents

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 47

Rooms with ensuite WC: 35

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Abbey Care Complex: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Current Bed Vacancies Posted by Abbey Care Complex

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are no awards/recognitions posted yet for Abbey Care Complex

Current Recommendations

Recommendation Score: 9 (8.951)

The user 'Recommendation Score' ( 9 for Abbey Care Complex) is calculated using a combination of the average of all ratings on user Recommendations submitted in the last 2 years, and the total number of user recommendations submitted in relation to the number of beds at the care home. The maximum Recommendation Score is 10. To see more about the carehome.co.uk user recommendations please click here.

Review of Abbey Care Complex

I am very happy here. The staff are lovely and kind. They really care for me. The room is lovely and I like the food. I can't fault it.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Eurice Meeks (Resident) on Thursday 17 April 2014.

Review of Abbey Care Complex

My mother entered Abbey Care a year ago and is very happy there. The staff and management are caring and kind.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Valerie S (Duaghter of Resident) on Thursday 27 March 2014.

Review of Abbey Care Complex

I would recommend Abbey Care complex to everyone. The care and support given by the management and staff has been wonderful. My dad is very happy and content. The staff treat my dad as if he were their own father or grandfather and for that I am forever in their debt. My dad enjoys the food and activities and Abbey Care is always clean and tidy. I would not want my dad to be anywhere else.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Linda W (Daughter of Resident) on Tuesday 4 March 2014.

Review of Abbey Care Complex

The home is welcoming, staffed by kind people. My wife is known to the staff, shown care, consideration and patience and kept comfortable and clean. I feel welcome when I visit, am known by my first name by the staff, as are my immediate family. I am regularly offered a drink or other refreshment and this has helped my daily visits. I am aware we may have had to pay a lot more for less, service-wise and feel Abbey Care is the best option for my wife, given the very sad circumstances.

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submitted by John Stockwell (My wife is resident there) on Tuesday 4 March 2014.

Review of Abbey Care Complex

This home is excellent. The staff are kind,caring and so patient. My Aunt could not have better care. Everyone from the manager down works hard to make everyone feel cared for and everyone is treated with respect. I always feel welcome and my aunt loves everyone.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Margaret J (Niece of Resident) on Monday 3 March 2014.

Review of Abbey Care Complex

My mother has lived at Abbey Care Complex for over four years and I am constantly impressed by and grateful for the high quality of care she receives. The nursing and care staff and the home managers have always demonstrated great sensitivity and understanding in meeting her physical and emotional needs and responding to changes in these over time. Requests from me, whether for information or the provision of particular help for my mother, are invariably dealt with promptly and positively. I have always found the home genuinely welcoming and the attitude of all staff friendly and supportive.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Jenny Brock (Relative of Resident/Service User) on Saturday 22 February 2014.

Review of Abbey Care Complex

My dad has been at the home for nearly two years and he is so happy. The staff are always so caring and kind. I am always made so welcome. Everyone is so patient with dad, even when he is confused and shouting. The food is good and the home is always so clean. I have no complaints.

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submitted by Alexander J (Son of resident) on Friday 21 February 2014.

Review of Abbey Care Complex

The home manager is very helpful and is always there to answer questions from relatives. The home staff are also very friendly whenever I visit my relative and are very caring. They treat my nan very well. A nice family atmosphere in the home when I visit - would recommend to others.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Submitted by Mel Gregory (Granddaughter of Resident/Service User) on Friday 21 February 2014.

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Job Vacancies

Senior Nurse

£14.50 per hour

(Care Home / Nursing Home • Full Time)

Ilford, London

09 Dec 2014
Apply Here

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