Cumberland, Mitcham, London
Cumberland, Mitcham, London
Cumberland, Mitcham, London

Cumberland care home in Mitchum, Surrey, is a skilled dementia care facility courtesy of care provider Care UK, one of the country's growing and widely-respected healthcare experts.

The home has 48 rooms available to practice a person-centred care approach, placing great emphasis on personal dignity and providing as many opportunities as possible for those with dementia to develop their personal confidence and independent living skills.

Cumberland maintains strong links with the local community, often inviting local schools, churches and other groups to take part in social events, much to the delight of residents.

Group: Care UK Nursing & Residential Care Services

Person in charge: Tamba Lamina (Home Manager)

Local Authority / Social Services: London Borough of Merton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 53 residents

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 53

Rooms with ensuite WC: 53

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest CQC* Report on Cumberland: click here

*Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

Review Score: 8.4 (8.379)

The user 'Review Score' (8.4 for Cumberland) is based on 8 reviews. The Review Score is is calculated using a combination of the average of all ratings on user reviews submitted in the last 2 years, and the total number of user reviews submitted in relation to the number of beds at the care home. The maximum Review Score is 10. To see more about the carehome.co.uk user reviews please click here.

The reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such reviews.

Please note that before 1st July 2015 carehome.co.uk only accepted Recommendations (positive only), and as of 1st July 2015 all of the Recommendations are referred to as Reviews, and along with all Reviews (positive and negative) submitted since the 1st July 2015 they are included in the calculation of the Review Score. For further information on our move from Recommendations to Reviews please click here.

Cumberland

After 10 years of care- 3 homes stayed in , several viewed and live in home care, The Cumberland answered reservations about all the previous e.g. 1. Welcome staff 2.Good sized room 3. Openness to suggestions and concerns 4. An excellent manager who encourages 'a work progress' attitude and is honest about difficulties and willing to act on suggestions 5. A good understanding of dementia. I recommend this nursing home.

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Cumberland

I would recommend this care home to others. The staff are friendly and approachable and give a good quality of care, and even when a problems arises the manager and nursing staff are keen to have it rectified as soon as possible. The food is usually very good, there is always a choice of food. The home is kept clean with no "smells". The rooms are all "en-suite" and fairly well furnished. There are two day rooms, a TV lounge and a quiet lounge, and also a dining room.

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Cumberland

My Husband has been a resident for 8 years and my family and I are very satisfied with the high standard of care provided. The staff are kind and pleasant and the management are always seeking feedback from residents and their families. They will do their best to act on suggestions thus continually improving the service.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Cumberland

What a wonderfully warm response group of staff. I have been so impressed at how they have helped my 91 year old mother settle in so well. I have seen the staff at all levels concentrate on ascertaining my mothers needs, from the essential to the trivial. Nothing is too much trouble. I am delighted and relieved to see my mum have such excellent care.

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Cumberland

The home seems to be well run and the staff are polite and friendly. I have no complaints about the care given to my mother in law.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Cumberland

I can not fault this home at all..they cared for my father in the last 9months of his life with Alzheimer's ..it's cleverly laid out all on one ground floor..with plenty of day rooms for the residents..the staff are extremely attentative to residents and their visitors... My fathers last minutes of life were difficult for me to be present at but it was all part of his illness...in the end I felt honoured to be there and the staff were amazing...so supportive and caring..nothing was too much trouble...I can definitely recommend this care home

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Cumberland

My husband was treated so well and was happy and contented there. I must say visitors were also treated as part of one big happy family - which I found very comforting - I knew when I left Maurice he would be treated with care and respect. All the staff were "wonderful".

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cumberland

The care and support given to my mother during the 5 months she resided there was very good indeed. The care staff alongside outside 1:1 staff were professional, compassionate and always available for the family to talk to. The rooms are clean, comfy, and large. Facilities were numerous and staff extremely interactive with all the residence. On entering Cumberland you feel a sense of calm, the d├ęcor is modern and very inviting. Fresh flowers are always displayed throughout as well as hand spray. Information about the home, forthcoming events, weekly menus are clearly and tastefully displayed in the lobby. Management very approachable.

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Cumberland

Job Vacancies

Care Assistant

Exceeds National Minimum Wage (Care Home / Nursing Home • Full Time)
Mitcham, London

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Care Home Idol 2015

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